4.5 (62)
3820 Huron St, North Branch, MI 48461
(810) 688-1124
selfservelumber.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
austin ortega
2024-04
Ever since they got rid of that rude guy this I place is the absolute best. Everyone who works there knows what their talking about and is very helpful and I would gladly pay a dollar or two more than home Depot if I don't have to drive all the way to Lapeer.
Tammi Lovelady
2024-04
Thank you to Brandon and employees for always being so friendly and helpful. They never hesitate to help find what I am looking for and if they don't have it they will offer alternative solutions or order it if its an option.
D Elliott
2024-03
Always friendly service. Even stayed late one night for me to come get a part for my well. Was very thankful of that!
Nate Wagoner
2024-03
Brandon was very helpful and friendly. He went above and beyond to make sure I had the right material for the job.
Roland Pelchat
2024-03
Unfortunately they did not have the items I needed to hook a 20lb propane tank to my 30k btu Mr Heater, even though they sell the heater.
John Bentz
2023-10
Do not use for U-Haul services. Was told by a female employee and U-Haul I could drop off truck at this location. Show up next day to do so and apparently the schedule was switched and the male employee now working the morning shift refuses to accept the truck or make an exception because it was "too big for the lot because snow is coming and we have nowhere to push it." It's the 1st of October and going to be 81 degrees today and there's another identical truck next to it. Completely unprofessional and will not do any business with again.Edit: Thank you for your response. While I understand that occasionally your associates are unable change an existing contract, this was not the case. I contacted Self Serve Lumber first, asking the associate about dropping the truck off at your location. The associate even checked with the onsite manager to make sure it would be ok. I was told where to park the truck on site when I got there. I then contacted U-Haul who gave me instructions to change the drop off location, all it would take was a phone call from the drop off location. The associate I spoke with the next day at Self Serve Lumber was not the same and seemed very annoyed that I was attempting to drop off the truck. He also made absolutely no attempt to help find somewhere else to drop off or remedy the situation, which is the reason for this review.
Ayla Davis
2023-08
Amazing customer service. Called about a few items close to closing time due to an emergency. They were nice enough to have it ready for checkout as soon as I got there. Definitely went above and beyond. Highly recommend.
Lynn Schumaker
2023-05
Ketan was very helpful helping us find what we need. 1 thing they didn't have and he offered to call the Marlette store and ask them to put the item aside for us. He didn't just point to the aisle needed he went and found it. Brandon was also very helpful assisting my husband with questions about tile work. 2 of the best employees self serve lumber has ever had . Thanks guys!
Gabriel Wells
2023-05
It’s not very often I go places and can tell the employees are genuinely happy to help out. The guys at north Branch self serve lumber are awesome with tons of knowledge they are willing to share. You can always count on a good laugh out of them too. Fantastic establishment .
MJ D
2023-12
Had exactly what I needed and the cashier was very nice!
Bryan Kilburn
2024-02
They have most anything you need. Not busy, decent prices.
Beth Martinez
2024-04
Had exactly what I needed. In and out in minutes
Lou
2023-07
Always very helpful have a good selection of products always a pleasure to shop there
Taylor Gang
2022-05
First came in and the owner was bad mouthing the bakery saying how overpriced it is yet everything in his store is triple the price. They offer uhaul services which they know nothing about. Save your money and go to homedepot!!!!!
Julie
2023-06
For a small store it sure does have a lot of what I need already there and for the things they don't have they can usually order or grab from their other location.
Mark Ondrajka
2019-05
Always have what I need and it's close to home. Kyle the manager is the best,very helpful and friendly always smiling. Makes suggestion on what you might need with the products you are buying so that it saves you a trip for something you might have forgotten.
Don S
2019-05
Price's were inline with all the other big chains but didn't have varieties the other carry. Not alot of choices to compare with, but can help when your in a bind. Salesforce were were very knowledgeable and right on hand, you didn't have to wait in line to ask them a question or for help,or directions around to find a product!☺
SCOTTISH
2023-07
Lumber is terrible. Hardware store part is ok. Staff is super nice, helpful.
Carol Clemens
2019-05
The manager could be a little more friendlier. He is all business and runs a little bit on the rude side. Just waits on you and acts likes he's done with you so move on out the door please.
Ali
2020-05
I haven’t ever been to self serve lumber and I won’t be returning due to the lack in professionalism. I’m a female that needed assistance and was clearly a huge inconvenience. When I asked for help in the lumber yard I was told, “this is not how this works.” Sorry I couldn’t lift 100lb bags of cement...and that I didn’t know what expansion joints or mesh wire looked like. I was sent with a list of items and made to feel like an idiot. Next time I’ll drive elsewhere.
D1NO Foxracer
2022-05
Decent store and pretty clean. People waiting on me were friendly and helpful.
Mark Wesch
2019-05
I'm in the store almost every weekend and both guys have always been helpful.
Geoffrey “RULZ420” McLane
2022-05
Great place to get project stuff locally. Service is really good
Arthur Berlin
2023-05
Nice staff! Usually have what I need & like shopping with a smaller local business!
Linda J
2021-05
Very helpful and friendly. Lots more convenient than going all the way to Lapeer..
Elisabeth Dhooghe
2019-05
Kyle and Rick always go above and beyond to help me out with any questions I may have, while always being very kind and positive.
dale Rix
2019-05
Good service if you get the owner if you get the manager he don't come from behind the counter
David Dillon
2019-05
They always have what I need. Very helpful staff. Always friendly.
Linda Swoish
2022-05
I found what I needed at a good price and very convenient place to shop.
Rebecca Ramsey
2021-05
I always can find all my little home repair projects items here...Love this place...
| Monday | 8 AM-7 PM |
|---|---|
| Tuesday | 8 AM-7 PM |
| Wednesday | 8 AM-7 PM |
| Thursday | 8 AM-7 PM |
| Friday | 8 AM-7 PM |
| Saturday | 8 AM-5 PM |
| Sunday | 9 AM-5 PM |
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