LumberJack Building Centers

Alexa Kuzdal

2024-01

Excellent customer service. They helped me find what I needed and walked it out to my car for me. My husband and I were surprised by the huge selection at the store. We will be going here from now on instead of lowes and Home Depot. I especially like how you don’t have to walk around for ten minutes to find someone to help you find what you need. Keep up the great work.

Louis Gauvreau

2024-01

They have great firewood dry fairly priced get your money's worth never short of a face cord

Kurt Schwigert

2023-08

Convenient and smaller than big box stores. I am in and out in 5 minutes (or less) and if I ever have a question, the staff are professional and knowledgeable. I like this store.

david moore (davdjmor)

2023-10

Always great atmosphere and employees. They are really helpful and prices aren't bad for not being one of the big guys.

Diane Newman

2019-05

In just the last couple of weeks the store has lost Stan- he retired--- the store has been sold to a larger company. Uh -oh.The changes were very evident. There was still great service and knowledge- however only one person at the help desk -there used to be three- and 4 people in line behind me. I shop there rather than the mega hardware stores because it was more relaxed and the employees know the business. Questions asked back to me are: do I have the extension piece that doesn't come in the package . ... No- thus I would get home and have to make another trip out. I get the right parts the first time.So a message to the new company- keep the small town feel and great customer service. Keep your knowledgeable employees and not just one behind the desk and one on the register. It's not fair to them to be doing the job of 6 people and only 2 of them. It's also not good customer service to me. I felt rushed- not because of the man helping me- just the daggers behind me to hurry up.Lumber Jack was always clean and organized- had what I needed- a zillion screws nuts bolts etc. and people asked if they could help you. It's changed-So corporate- make it a successful investment- keep the helpful charming small town store that carries what I need when I need it and employees that are not too busy to help.

Mark Nye

2023-06

Be careful when you pull anything out of bins. Just because it's marked on the outside, doesn't mean that same size is inside. I found that to be the case on multiple occasions.

Bob Roberts

2021-05

A Nice Christmas decorations selection and friendly service.. With great flowers..

KeithDrew V

2023-05

I wish they'd bring back the free popcorn that was lost when covid hit, however the staff is always friendly & they have a great selection of anything you need for around the house! I prefer Lumber Jack to any big box store.

Harold Shipley

2022-05

Went to purchase chainsaw and after waiting 15 minutes for help went to counter. Man at counter looked like he didn't want to be bothered. He finally walked over to chainsaws and couldn't give any info on chainsaws. He actually told me he doesn't have any use for them. Won't be coming back

Jennifer Hillyer

2021-05

Disappointed this trip. I LOVE this store but today there was a huge lack of customer service, which isn't their norm. I'm on supplemental oxygen and female. You would at least expect some contact with employees. They walked past the isle and I know they saw me. But not til I got to the registered after looking for something for 30 min. Just rang me up and I had to ASK them to put my items in a bag. Good thing I knew what exactly I was looking for.In regards to the owner's response, THANK YOU for your your info on how you are covid practices but please don't forget about the other option of social spacing!! AGAIN, Thank You caring enough about ur customer service. Not once have I ever thought of using a different store. And this last visit hasnt changed my mind. THANK YOU for caring enough to respond. With the change of times, all we can do is learn!!!❤

George Moomaw

2022-05

More expensive than Lowe’s or Home Depot? Not for me. When I factor in drive time, and mileage expenses, not to mention the convenience of parking and not hunting through the big box store, I prefer to give the local businesses my business. I want them to remain open for my convenience.

Dave Quartuccio

2021-05

Has to be one of the worst supplied store around always out of stock and when you stand in line at the service desk waiting to ask for something the employee the tall mid middle aged male is simply rude. The guy should worry about spending more time on customer service and less time on the phone, surprised this store can remain open.

Brea Saylor

2020-05

Ok so my experience has been a nightmare. I'm a renter and my land lord took our screens in to replaced. In the store I noticed one had a broken corner on the frame the associate assured me it it would be fine and it was still going to fit. Then he made sure not to let me carry them to my car and I thought wow great customer service. Turns out all three of them were broken and bent none of them fit in properly. Now I know why he carried them.

Dawn Engel

2022-05

Great service! As soon as I walked in an associate asked me if I needed help and directed me to the item I was looking for

odie colan

2018-05

has the selection and feel of an ace hardware. Buying lumber was not my favorite experience though. you pay for the wood then pull your car around back to pick it up. I paid for a 2x4x8 treated stud and when i drive back there i couldn't find anyone. after driving in circles someone finally walked up to offer service they tried giving me a rotted untreated piece and when i insisted that it was treated i got a dirty look like i was a customer from hell.

Stephen Ristagno

2019-05

Just rented a carpet shampoo machine from them. Higher priced than their competitors. By the time I paid the rental fee, deposit, cleaning fee, extra for the tool accessories and bought the smallest container of carpet cleaner that they had, I had put in excess of $100 on my charge.The machine they rented me, had a broken handle and was difficult to use, but I was only doing the interior of a boat and I figured I would struggle through it. The machine was so dirty that I had to stop snd clean it before I could use it. The cleaning brushes were were covered with pet hair and other nasty things. I had to wear rubber gloves to clean it. When I was done, my carpet was dirtier than when I started. I returned the machine to Lumberjack and told the cashier how dirty the machine was and that the handle was broken. Not so much as " I'm sorry it didn't work out". $55.00 and I had to go rent a machine to clean the mess their machine had left. They lost any future bussiness from me.

Scott Miller

2021-05

Prices are outrageous. Drywall is $2 more a sheet than Home Depot, and they only had 4. 5 pounds of drywall screws is $30.00. Depot is $17.00. Done wasting time here. Driving 3 more miles to depot for now on.

Mjollnir Peterson

2022-05

Wow making improvements to the store! Has been a favorite hardware store for a long time. Great selection of outdoor decorations and plants.

Lisa Caillet

2021-05

Wish I had one where I live. Great garden section. Purchased an angel marked for $50 but got it 50% off. Very happy with it.

Sarah B

2018-05

Friendly and knowledgeable staff. Good selection of products. Not the best hours, wish they were open later.

Lynn Dest

2023-06

I would like to thank LumberJack for making up for their error. It has restored my faith in them.

William Currier

2023-05

Shop here daily amazing customer service and everything you are looking for

My Procut

2021-05

I went in there looking for a part for plumbing. They didn’t have it on hand but Alissa helped me find a alternative part and it worked great! Saved me a bunch of time too thanks!!

Judy Korpal

2019-05

Great place for many different supplies from rocks, gardening supplies to paint, lumber. Great service, nice helpful employees! ! You can find most everything there for any projects.

Jay Tahan

2020-05

Great place for a quick item pick up with the big store hassles. Floor help is okay and friendly enough but could be more helpful.

William Wolfgang

2022-05

They close at 6 during the week so it looks like I'll be taking all my business to Home Depot instead of supporting local

Dee Garner

2021-05

Excellent service, easy to find products, and very clean. Best place to shop!!

Gary Cichocki

2022-05

Very helpful staff. I purchased Trex decking and the staff was friendly and extremely helpful in helping me get what I needed .

Sandra Schnars

2023-05

My first time there. Very friendly staff and so many products

Bob Hindman

2023-05

The always have what I'm looking for and everyone is very helpful.