3.9 (295)
317 Brooklyn Rd, Napoleon, MI 49261
(734) 250-9120
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marvin Abraham
2024-04
When I first moved here 3 years ago, this was an awesome place to shop since I didn't have to drive all the way to Jackson. Now, I find myself going to Jackson anyway because this place is gross. Garbage in the aisles, garbage in the parking lot, garbage cans over flowing. There's a real lack of effort here. They obviously do not care about their customers or their jobs. They just place new sings over old, and one of the two brand new self check outs is already broken.
Emogene push
2022-05
This store is absolutely mess. Every time I go in this store I can't get to half of the product cause things are in the way. Need to clean it up!!!
AutoTechMike
2023-09
Lizzy and Sherry went out of there way too help me at the check out to save money. On some products that were missed marked and used to there personal coupon to help us save more. Highly impressed I'm in here all the time. The staff is great.
Kyle Mark
2023-05
The manager Jen helped me with my order. I was short a few dollars and she put it on her own debit card she has an amazingly big heart. Jen is a very caring person I will definitely be back thank you so much Jen, you are an absolute sweetheart! Sometimes people just need a little help
Sarah Partin (Ppod)
2019-05
The majority of the staff is very nice and friendly but the store is extremely cluttered and unorganized. It is nearly impossible to navigate a cart through the aisles without running into boxes, metal stocking carts or cardboard display shelves. Some of the aisles are consistently unorganized which is probably mostly because of customers just shuffling through and moving things but I feel like there should be more attention paid to the organization of these aisles as it does make it extremely annoying for other shoppers to find things. The store is out of stock on various items (mostly grocery and household cleaning products) quite frequently. Some price tags on shelves(just the regular price not a sale, discount or clearance) do not match the price the items ring up for. However, the staff is always quick and willing to correct it at the register but tags have still not been updated. Also, at certain times during the day the checkout line become quite long and with only one cashier the majority of the time the wait is way too long. Sometimes another cashier will open up and help move the line but if it is a few certain employees that does not happen and you are stuck waiting for a very long time. Overall the store is clean but the clutter is out of control. The bathroom is clean as well but the water smells horrible. I know it's well water but the smell is almost unbearable and not just the "normal" well water smell ! I have well water in my home also but we make sure ours doesn't have an odor like that. If it weren’t for the friendliness of the employees (the ones that actually work) I would give this store 1 star though. And if the clutter, out-of-stock items and long waits weren’t so annoying and consistent I would give them more stars just based on the employee’s alone.
Lucas Marry
2023-05
Trash can staff overall ... Shelves are always empty. merchandise is always in shipping carts nothing on shelves and it seems to be always only one register open when there's three cashiers doing nothing but being rude and smoking in front entrance and building for some reason there's a guy in a white cowboy hat that's always standing next to the ice machines in the PM hours believe he works there but all I see is him smoking out there anytime that I show up coming and going ... If I could rate negative Stars I would .... But I also said this long ago Napoleon's kind of just trash all the way around. the subway sucks the Dollar general sucks and do it Best hardware store sucks or maybe it's just the people that work there
Laura Sands
2019-05
I live in the country with a dollar general 3 miles away, making it very convenient. They have the stable grocery selections which saves me from driving 10 miles to a grocery store when I run out of milk, bread, flour, sugar, etc.My only complaint is that the aisles are always cluttered with boxes and staff trying to stock merchandise. There has to be a better way to stock shelves.
Angela Fullerton
2022-05
The staff are generally nice but this store is ALWAYS a absolute mess!! I stop here frequently on my way home for convenience. But I do not want to come here anymore due to it being so messy, to the point you can't even get to the product.Really needs improvement!!
Will (Glitched Reviews)
2019-05
Nothing personally wrong with the staff or service at this location I just personally have issues with the chain itself. It's far from a "Dollar store" everything is cheap but asking full if not higher retail prices on most product. You're supposed to leave there feeling like you saved not ripped off
Shane Bergeron
2018-05
Place is always messy and in the middle of restocking, with boxes everywhere. Most likely because staff are required to restock during peak hours, I see this as a policy/management fault and do not blame the cashiers.
Aud Louise
2022-05
The new employees suck, but other than that it's pretty cool. I just don't enjoy the new setup and things are not as organized since it happened.
Deb Atwell
2021-05
Tired of changes in clothing Levi is NOTwhat it was. Change in design although it appears the same until you try it on. Now ill fitting and I always buy the same cut style etc. And the price went up. I need new shoes hope I don't have the same issues. I wear the same shoe and hope that isn't changed aswell.
Christine Hunter
2020-05
The store was a messed , and one of the employees said that i said red when I said blue . I have worked in the retail for over 20 year's and the customers are always right and that's what pays those employees. And then that employee flipped out that she needed change for her cash register drawer
Jesse Hassell
2021-05
I mean...its a Dollar General, so my expectations are low but this one is clean, shelves usually well stocked and staff tend to be friendly locals. I shop here from time to time
Carol Cross
2018-05
They have so much to put away that comes in to quick.good merchandise,good selection.for the money they make they could hire more employees to make much neater.
Cylinderhead
2021-05
These guys are OK. Lot of stuff there. Need to look the place thru to see what they have before it'll do ya any good.
Chelsey Wohlgemuth
2021-05
Cheap,sometimes,But you know what you're getting when it's a dollar storeBut overall it's a pleasant experience inside and during the shopping trip
THOMAS ANDERSON
2022-05
The aisles always have stuff in them, and the parking lot is never swept. One guy said welcome to Walmart though
Beth Herington
2022-05
Just a mess always boxes around everywhere there more into hacking ppls phones than there jobs fyi
Cristin Bilodeau
2021-05
Always very nice, Clean people are nice close to my home. The napoleon, MI one is my favorite one to go to shop at.
Kelly Rentschler
2021-05
Stuff is always piled in the isle and left, it's dark, grungy, and dirty. They seem to never carry what I am looking for anymore. Staff is not friendly and very short if they say anything to you at all.
Nicole Maitland
2023-05
They are starting to clean up the place. Looking nice.
JoEllen Radze
2020-05
ALL Dollar Generals need to keep MORE ice cream in the backroom freezer in Napoleon & Manchester. These 2 stores RUN OUT OF ICE CREAM FREQUENTLY IN THE SUMMER & Dollar General LOOSES income!!
Steve and Sue Bell
2020-05
The store was very nice and clean ,employees were busy putting out new merchandise and were very friendly.
Thelma Denney
2020-05
Hard to get around the merchandise in aisles. Good prices and very good and friendly service..
Sue Tappenden
2018-05
Your stores start out very organize and neat and end up very Messy! The one in Michigan Center Mi. Is awful!
Joe Gentz
2021-05
Aisle are too packed with product to get a cart down them. Outside has trash all over parking lot and grounds are not maintained
Kristina W
2021-05
It's cluttered, there's stuff in the way in the isles. Some items are placed in random places, and the customer service was not great.
Huey Brown
2021-05
I love shopping there I can get in and get out fast and really love the service.
slow down alex
2020-05
Really nice store to get some things you need fast and cheap
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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