Milan Ace Hardware

Brian Bowerman

2024-04

Ace Hardware is the place to go, Shelly took her time to help me find what I was looking for and everyone working there is friendly. If you can't find something the workers will walk with you to help you with everything you need. Thank you.

Sarah Hanlon

2023-05

Only place in the area with a pole saw after we were hit with the ice storm, but the in-store price was higher than their website and they wouldn’t price match. Unfortunately I had no choice but to pay extra, but I won’t be back again.

Dennis R Swindle, Sr

2022-05

One of the best hardware stores in Washtenaw County. The only thing it lacks is that it does not duplicate all brands of motorcycle Keys. The Ace Hardware in Saline is better in this regard. Great knowledgeable and friendly staff. Keep up the good work.Update – April 2022. Although this is still an excellent Ace Hardware store, one must exercise caution if sending pre labeled UPS packages through the store. I recently dropped off a package and received a receipt. After a week, I was still awaiting confirmation from UPS that the package was on the way or had arrived at his destination. Information from UPS indicated that the package was never shipped. However, equipped with receipt in hand, I returned to the store to determine the issue. One of the younger workers informed me that they do not keep records more than a day or two, and that there is absolutely nothing they can do. They said if the package is lost, the blame lies with UPS. UPS indicates that the package is still at the store. Don't know exactly who to believe, but the young employee basically told me it's my problem. Left with a bitter taste.

Valerie Gaskill

2021-05

Ace employees are always polite, helpful, knowledgeable and they don't wait for you to seek them out. They let you know right as you walk in the door that they are here to serve. This is what true customer service is about and we lost that when we started building megastores. Good job Ace Hardware.

Val Cousino

2022-05

Very clean, well organized, good signage,great product mix, good selection of gift and children's items, lawn and garden, tools, plumbing, paint, decorating, and cleaning supplies as well as excellent customer support and service. Recommended.

A Stephens

2023-05

Always welcoming and helpful! Loving that they carry Amsoil “and at a fair price also!” I’ll be coming back regularly now!

George Globke

2023-05

Very friendly and helpful staff, took time to look through the entire back room to locate what we were looking for

Margaret Kerrigan

2020-05

GREAT SERVICE! I recently purchased a 'used 2012 hybrid car' that only came with 1 key fob. I needed 2 key fobs for this vehicle. I found out to purchase an additional key fob through a 'car dealer' is very expensive, and on top of that, the car dealer also charges an additional hefty fee to 'program' the fob to the car, and more to get the manual key to the fob cut. - But, at Milan Ace Hardware, Joe was extremely helpful and he ordered me a new key fob for less than 1/2 the price quoted from a car dealer. Yes, less than 1/2 the price! This was a huge savings. When the key fob arrived, Joe and Pat, (Pat was also extremely helpful,) they both programmed the key fob to my car, and Shelly cut-in the fob manual key to fit my car. - They did all this for free! - The service at this store is terrific! I also purchased a house in Milan that is approximately 125 years old. Needless to say, I take many trips to this Ace Hardware. All the staff at this local small town hardware store are very friendly, knowledgeable and always helpful. None of my questions have ever gone unanswered. This is clean well stocked store, and in addition they also send out coupons which are appreciated.

Edward Brooks

2021-05

I go there often and the customer service is great. The staff is friendly and go out of their way to direct you to what you are looking for. Overall it is a great place to shop.

Ron Stark

2023-05

Everything is over priced I went to get a hose Bib was labeled $35 when when it rang up 79 99 they would not honor the sticker price don't waste your time go to Latham's

Ashley Carpenter

2021-05

Very friendly & helpful staff. Two days ago my battery died in the parking lot & a very nice worker came out & helped me jump my car. Thank you so much!

Dean Klepaczyk

2021-05

Friendly? Yes. Helpful? Yes. Prices? Not so much. Living in Milan it is a go-to store when you are in a pinch. But after 10 months into the pandemic they appear to have mediocre regard for safe practices. Young workers there seem to get it, but one guy is still just wearing a bandana, a little better these days, and another guy is always letting his nose pop out because he is chewing gum or maybe doesn't get it.Clearly the owners are not making this a priority.So it is handy when I am in a pinch, but I don't shop for value there other than time, and I try to get in and out as quickly as I can.

Mitchell C

2021-05

This is my local hardware shop but I refuse to shop at a store that doesn’t have enough respect for their customers to wear a mask properly. The last 2 times I’ve been there a blonde female employee was wearing her mask on her chin with her nose and mouth completely exposed. Watching her talk to an elderly man and stand about a foot and a half from his face while doing so completely infuriated me. I’ll shop at Lowe’s on Carpenter road from now on.

Johnny B

2019-05

Very clean well organized, Friendly and helpfull staff, Great selection of tools and hardware, love it that they sell amsoil oils. I also frequently get $5 member cupons to use there which is a plus!!!

Amber Beckley

2020-05

Always a great experience! The staff here always goes above and beyond! The store is organized and clean! Ace rewards are well worth it!

Mike Robinson

2021-05

The most expensive place in town, but they have everything you'll ever need. Expert help finding things. The most helpful staff I've ever experienced in any store.

Sarah Brabbs

2019-05

I've been in here a number of times and called to ask them questions too - every time I am struck by how nice, helpful and knowledgeable employees are. I definitely recommend them.

Mary Fox

2019-05

Very helpful and friendly staff. The store is always clean and has well stocked shelves. Highly recommend!

Cheryl Hoskin

2021-05

It is a great store. Neat and orderly and the staff is friendly and helpful. I can usually find what I need there.

Keith Cooney

2022-05

Had what I needed, in stock, at a great price. I called to check availability over the phone and they pulled the actual part off the shelf to hold at the register.

Carla Huhn

2021-05

We get great service at Ace in Milan. They don't always have everything we need, but we try there first because it's great to support the local place whenever possible.

Simon Darling

2019-05

We get all of our hardware and cutting wheels and wiring accessories here. Awesome place and super nice and helpful employees.

Jimbos Alley

2019-05

Great service, and the store has greatly expanded this year. Beats a long trip to a big box store, when all I need is a few small items...

Terry Allen

2021-05

Not too bad for small store. They do have prices like all face stores. Don't be looking for a great bargain

Anthony

2023-05

Great store, I always find what I am looking for.

Jason Hull

2019-05

Small town hardware store, GREAT SERVICE. If I could buy my groceries here, I would! Hardware stores are underrated. #mytoystore

Joel Contreras

2021-05

A huge variety of spare parts and materials for DIY’s and maintenance. The staff is kind and always willing to help.

pam27

2019-05

A very nice place to shop. The staff are friendly and helpful.

Mark Mcdonald

2022-05

Got everything i came for. They have a great chose of merchandise.

Creed LeMarr Sr.

2022-05

Geat place to shop, close and they have a good assortment of products