Rite Aid

Michelle Storck

2023-05

The Pharmacist here is rude and uninformed(I dont know her name but she is a middle aged Indian women). I booked an appointment for my child to update a couple vaccines including the Meningiococcal Conjugate vaccine and his Hepatitis A vaccine. I looked online prior to booking the appointment to see what vaccines they offered. I was slightly confused so even called the rite aid on their website to clarify what they offer. They did say they offer the meningococcal conjugate vaccine for 11-12 year old children. So I went ahead and booked an appointment.When I arrived the women pharmacist behind the counter was very rude. She just stated that my son wasn't eligible for the Meningitis vaccine without even clarifying which vaccine was needed. I can understand if they didn't have the correct vaccine, but she didn't even attempt to clarify which vaccine he needed and just said he wasn't eligible.She then said she could look to see if any other stores offered the vaccine. She asked my sons birthday again. She typed it into the computer. Just said "NO!" and walked away. I wasn't sure what she meant, and so stood there for a few minutes confused. She then looked me in the eyes and rudely said "Do you need anything else?"I also had an appointment to get the Hepatitis A vaccine and she didn't even offer this even though they said they had it.I can say that it was one of the most unprofessional and rude interactions I had ever had in a place of buisness. I am shocked that a professional could even act this way. Some people are obviously just raised wrong without proper manners.I drove down the road to the Rite Aid in Imlay City and spoke to the wonderful male pharmacist that works in that location. I discussed with him the vaccine I needed and he knew immediately which one it was and they even had one in stock. I was able then to get my son both vaccines from a knowledgeable and professional pharmacist. If you want a professional and knowledgeable provider it's worth driving the extra few minutes to imlay city. I will never use the pharmacy in marlette again.

Carrie

2022-05

Love the staff and convince of rite aid in our small town. Can't. Believe they're still making employees mask up when CDC even says it's a choice now. No one in this small town is forcing people to wear a bacteria rag over their face unless you want to. Sucks to see them being political instead of seeing happy faces greet you when you walk in.

Ketan Cummings

2023-05

This pharmacy is a joke. We get the same meds at the same time every month and every month it is the same thing. Oh we had to order 1-3 of these meds. If the pharmacist isn’t changing the way we get the meds ( we normally get prepackaged single dose cups for one, he changes it to a bulk bottle) we are told that meds are ordered for next day arrival. Go back twoDays later, as we were busy next day, and what do you know, still on order. Why would you tell Me on a Wednesday, that meds willArrive on Thursday but on Saturday they are still on order? If it weren’t for the next closest big name pharmacy being 30-40Minutes away, I’d change pharmacies. My insurance won’t work with the other pharmacy in town so we are stuck using rite aid and they are terrible

rachel chappel

2023-05

I love this Rite Aid. They always greet me with a smile and by name. They go out of their way to help me with any of my questions or needs. They are a great bunch!

J Bishop

2021-05

Used to be good but the service is going downhill fast. The trust I have in the pharmacy is questionable due to too many errors as of late. Not sure what has happened but looking to take our business elsewhere.UpdateThey have definitely turned things around and no more issues with the pharmacy. Isabella is absolutely outstanding at what she does and is always friendly and accurate.

Shanen Knickerbocker

2022-05

Exceptional service, pharmacy technicians are choice A+. Hometown values , they always have time to explain. In a world full of sickness they spread the light on dark times. Thank you very much.

Carrie Alter

2023-05

Forgot my card to pay, called my husband to have him read the card to me which they didn’t allow. He drove 20 mins there to get what I needed, to have them say they have to type the numbers in because their machine wasn’t working.

Gustin Robin

2021-05

This place is inexperienced . every time I have been here they have messed up my prescription.they blame the customer for it every time. they can't spell the last name correct or take down a birthday correctly and then blame you for it. This has happened three separate times in a span of two years

Michael Schmitzerle

2023-05

The good people and pharmacists who work at my Rite Aid pharmacy in my town of Marlette, Michigan, make the a great place to shop and get my prescriptions filled.

Kim Bond

2023-08

Always have to wait for my prescription. Sometimes two hours sometimes two days.

Mary Jo STOUT

2023-05

Cleanest and well stocked Rite-Aid store I've ever been in.

Destiny Bruderick

2014-05

They have EVERYTHING. Theya re great the people there lovely always asking how your day was going. LOVE IT THERE IM GONNA WORK THERE ONE DAY TO SPREAD THE LOVE

Ruffo Walker

2023-05

Why do they allow a drunk pharmacy tech who wreaks of beer to handle prescriptions?

Debbie Wrobel

2022-05

Pharmacist is rude. Wait is looooong! Do yourself a favor go somewhere else.

Loretta Walker

2023-05

Very clean store the staff is always nice

Curtis Fettue

2019-05

Best service around there staff can answer questions about all store related things!

Jason Miller

2020-05

DONT EVER GO TO THE PHARMACY WORST ONE EVER

dave runion

2017-05

Expensive need to be cleaned