3.9 (103)
5532 US-10 #100, Ludington, MI 49431
(231) 239-8020
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Philip Sedlar
2024-04
Went there on Sunday March 24th 2024, store said it was open at 8, I got there at 8:05 and the employee waved me off pretty much saying they weren’t open…..
Danielle Perow
2023-05
The first problem I have with the store is that there are constantly carts and boxes full of merchandise that need to be put away all over the store. There are so many that it makes it difficult to walk down the aisles or see half of what's on the shelves. My second issue is with the large amount of products that are out of stock. I expect a few items to be out at a time, but here you find several items per shelf that are out of stock. It's incredibly difficult to complete your shopping when half of what you need you can't find. My biggest problem, however, with this store is the complete lack of customer service! No one ever greets you when you walk in the door and every time I've gone to cash out I've had to go looking for a worker. Today there was a line of four or five people waiting to check out and no workers in sight. I understand that they're busy putting away merchandise, maybe trying to take care of the problem I mentioned earlier, but customer service should always come first. It seems the store needs not only more workers but better trained ones, including management. You would think no one was managing this location based on the state of things.
Mindi Marlow
2022-05
It's been years since I've been to Dollar General. This specific location feels pretty crowded compared to others I've been to, but it's really clean and the employees are helpful and courteous. I'm not just saying this because my sister works at a Dollar General either. I have never been dissatisfied with a visit to this Dollar General, even if they don't have the item I'm looking for.
Aunt Billie Lemere
2021-05
Dirty, above capacity, shelves with stuff just shoved on them. I don't stop, unless it's a quick in and out, for something insignificant. Employees are always off, "busy" usually in pairs or groups. It's a sad thing, Family Dollar closed- and This is the option we have...
Rachel Harper
2020-05
They left a sensor on my purchase then would not remove it when i brought it back the next day and the manager was very rude to me. So now i own a pair of leggings that i paid for with a sensor They Neglected to take off now its my problem.
Instinct’s Valkyrie
2017-05
I questioned the cashier why an item was ringing up as $5.65 when it was marked on clearance for a dollar and she was like I don't know and I don't care, your total is $15.83. I'm like well excuse me, but it's marked for a dollar so can you either change it or take it off. So amidst all the huffy breathing and smacking her lips she changed it, then she was like, I changed the price, what else do you want? What makes it so bad is that this employee was a part of management, judging by the fact that she didn't have to call a manager for approval of a price change. I won't be going back here. I suggest you don't either
Jean Sielski
2021-05
Usually it would rate higher. Covid cut down supply chain so they were out of stuff. They had aisles with carts of product to stock. Staff very pleasant!
Eric Jackson
2020-05
It's not a very clean store, they need to do alot of cleanup. And some things are so expensive that you can get cheaper at Walmart. Most of there stuff is cheap. Your better off going to Dollar tree which is way too
Hope Sodders
2018-05
Had the worst experience with either a stupid or rude cashier who acted like everyone was the biggest inconvenience to her. As I walked out I heard her mutter under her breath another rude comment and i had several items ring up for more than the price on them.
leesa shereda
2019-05
I got to store at 855 walked in door and was immediatly stopped by employee ( as she left customer at register that she was ringing up) to be told the store was closed ..I was like I have 5 more mins she said "no we are closed" very rudely..someone must have wanted out..will not return as I go here all the time..was never treated this rudely as many times I have gone here
Pam Pomorski
2022-05
BetterEvery dollar general I've been to these people (most) deserve raises. They work hard. Customers should come first.
sara erbland
2019-05
Great for a quick stop when you dont have time for the big stores. Staff is friendly, helpful and quick in and out.
Amanda Franklin
2018-05
Chrystal and Lynette are absolutely the best workers in customer service. They know us by name and are so awesome!
Christel Spencer
2019-05
Store is dirty, hard to walk thru the store with so much clutter, not stocked well lots of holes, rude customer service. Isles that you cant get down. Poorly ran
Deborah Fruk
2019-05
Love this place...but the selection in some locations is " Iffy"...just because you bought it there before, doesn't mean they'll have it next time!
Jason Mcculligh
2019-05
I live down the road from there and they basically have everything I need in the store amazing
Karen Rogner
2018-05
Good prices & variety of items. Some items not able to get at big box stores
Rhoda Stone
2023-05
Found a good Christmas present. Very happy with it.
Just Judy Hayner
2019-05
This group of people really work so well together and it shows! Most pleasant!
I am Ravyn
2019-05
They are more expensive than other stores in the area and the staff are never friendly.
Margaret Pucilowski
2019-05
Lots of great deals are found at DG I love this store
beek beeker
2021-05
great store..always stocked..great staff
Judi Hunsuckle
2019-05
Clean, friendly...interesting, fresh selections from which to choose.
Kathy Lemere
2019-05
It was ok don't go there much.
Jill Baker
2020-05
Dirty...and chaotic. Staff were not helpful
Lois Siple
2019-05
Need to neaten up the store it looks very messy
James Verschueren
2019-05
The workers are very nice and helpful
Debra Shaw
2021-05
Fast and very close to my home❤
Rob Woodruff
2019-05
Friendly and good customer service.
Autumn Kitana Brown
2019-05
Had what I needed and good help finding it
Monday | 8 AM-9 PM |
---|---|
Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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