Rite Aid

Russ DuChene

2024-03

Great store, nice people. All Pharmacies everywhere have difficulty filling scripts sometimes. If you think someone was rude then you probably were.

Annette Wolfe

2023-12

I normally always want to shop local stores, but I can no longer give them our business. We have visited this location 6-8 times and every time they have been so rude with zero customer service. In particular the pharmacy. Yes, everyone is busy but that doesn't give them the right to talk to people as if they are dirt... Obviously they don't want customers to return so we'll take our business elsewhere...

dan potter

2023-11

The worst service I have ever had from a pharmacy. 2nd day and my prescription is still not filled. First day o was told they were busy with flu shots. Second day they blamed another store for closing. This will be the last time I use there services and will never go back to a rite aid pharmacy anywhere.

Christine C

2023-06

I like that they call me and tell me when my prescription is ready. I like to go inside to see what is new and on sale. It is always so clean and they are always so friendly. If you can't find something someone is close by that you can ask. Always polite and say hi as soon as you come in the door. I feel comfortable shopping and getting my prescriptions there.

Maryellen Sunshine

2023-08

July 28th @ 9am-ish.The lady with the long gray hair and eye glasses not only treated me as if I was an inconvenience because she wanted to gossip with her co-worker instead of ringing me up - she also went 2 steps further to ensure that I will NEVER buy from this Rite Aid again.****Watch out**** they will add money on your total without your permission!!!!She crammed all of my large bottles with pumps of shampoo, conditioner, body wash, chap stick, & panties liners, in one SMALL thin bag - so that when I walked to my vehicle, the bag busted open from being torn from the pumps. I went back inside and politely asked for 2 bags - so I could properly separate the items and ensure they wouldn't bust again.Then when I got home, I realized SHE intentionally added on .98 cents to my total WITHOUT my permission to a charity.Listen, I am one of the most generous people you would probably ever meet. I donate money, food, and even volunteer on a WEEKLY basis to my local animal shelter. I even foster pets. I also donate regularly to Veterans, I regularly pick up tabs at restaurants anonymously but - I DECIDE who, when, & how much I donate to. No one else.I don't care if you call it being dramatic or not - she stole from me. That's lack of integrity, professionalism, honesty, & good morals.I won't ever go back in that store. And I wondered why she acted so odd when I came back in for my replacement bags - she must've thought that I was coming in for a refund of the .98 cents that SHE STOLE - Because if you take money from someone without their permission- that's stealing!!!I was nothing buy kind to that lady. I understand everyone is allowed to have a bad day, but no.... I didn't deserve to get an attitude for standing in line waiting for her to Call me to the register after she was done gossiping. Then to cram all my items in a tiny bag, then to find out she took my .98 cents WITHOUT my permission!!!

amber fields

2023-10

What pharmacy don't answer the phone all day! I feel bad for the old folks who didn't get their meds today! Or me who has Diverticulosis and couldn't even start my antibiotics today! What a shame.if you don't have enough staff sut the place down! It's not fair to us!

Tim Bartel

2023-06

We retired here in Lewiston Michigan 6 years ago and we are having a really hard time with the Rite Aid here. I don't think it's the workers themselves but lack of staffing or management. I am waiting for some Antibiotics For over 8 hours now. I have also had to wait for pain medication at least A-day later. After being prescribed them. Ready to take my business elsewhere .

Sarah Bakaian

2023-05

My doctor has to call in my son's prescription 7 days before it's due. Then I have to call again 3 Days to remind them to do their job and fill the prescription. I'm lucky if they do it even then. I tried to get a call back to discuss the situation and what the protocol is for requesting a refill on a medication and still have not heard nothing back. Unfortunately my son has to be on a controlled substance for his ADHD, so when they don't fill the prescription or do their job my son, his education, and the school staff are the ones that have to suffer.

Karlee Williams

2023-05

HORRIBLE Customer service in the pharmacy, Ana, Kristie, and the funky bunch back there need to learn how to act professional and stop arguing with the customers !! Tired of their bad attitudes, and heaven forbid you ask for a single extra item through the drive-thru they might have a stroke. It's worth driving 35 minutes to Gaylord if you have the time, you'll be treated with respect.

Glen Novinski

2023-05

i brought a script from my dr in Okemos,been my doc since 2012,i got tired of passing rite aidevery month so i decided to have it filled there. the man was loud rude as if i was asking for a prescription for crackim glad it happened, been at hillman pharmacy for 7 years now,the people at Hillman pharmacy are great and i consider them friends

Renee Kidd

2023-05

Lewiston, MI. -Pharmacists there are very rude because they don't want to take the time or trouble to ck Good RX or other cost savings. They want you to call ahead? Forget that. I don't go there unless I am absolutely desperate. Bunch of grouches. Don't go unless you have to.

Kelly Slater

2022-05

Service and care of the pharmacy is at an all time low. The lack of care is getting to be a concern. I was told I'd have to wait up to 3 days for a script to be filled. Most meds can not be gone with out for 3 days. Insurance won't approve scripts early and this pharmacy wants it's patients to wait. This is an unsafe way for a pharmacy to operate and truly a disappointing with Rite Aid as a whole. Good luck getting anyone to answer their phone. Whn you live in the country you can't drive 25miles just to chk on something.

Janet Holton

2021-05

I have been having trouble getting my prescriptions filled for several months now. Just this past month I tried to get my pain meds filled. They never called the Dr office for the refill. I tried several times. Then I requested a refill on my inhaler. First they needed updated ins card info. Then I had to go around thru the line again only to be told the Rx was gonna cost 172 dollars. I reminded them again I also have Medicaid. I left went back a cpl days later and I was then told I needed a preauthorization. I left went back. I went in today to pickup the prescription and get a flu shot and was told that they were too busy to give me my flu shot. I am getting really frustrated with the people who are now working in the pharmacy here. I never had this kind of trouble until they started switching pharmacists all the time. They seldom bill both insurances. The never try to suggest cheaper medications. And I always have to leave and go thru the line again or come back another day cause they didn't get it right the first time. I asked for snap on lids on my bottles and I get child proof ones I can't get off cause of my hand issues. I have been using this pharmacy for 20 years and have only been having these troubles this past year. I want Jim back.

Mel Berry

2022-05

They are lazy. They stand around, ignore phone calls, and cannot get a simple prescription ready. Mio and Lewiston rite aid pharmacy have the most laziest, uneducated workers I have ever had to deal with.

Susan Roux

2022-05

They are rude and now they are not filling prescriptions because they have to give out vaccines. They need some more help there and need to borrow from other stores.

jarett hofstra

2023-05

This Rite Aid is ridiculous on getting prescriptions on time sometimes it takes days to get a prescription filled I Talk to the store manager to complain he would not give me a complaint number but took down my phone number and was going to have someone call me and it has been 2 weeks and have not received any phone call

Jeremy allen

2023-05

Worst place in the area to go unless you 4 or so days to wait for refill. Also the lady pharmacist is rude and uncaring. AVOID IF DONT WANT A HEADACHE!!

Jamie B.

2020-05

I have been going here for years and think everyone here go out of their way to accommodate you. I mean seriously I know everyone by name and they all know mine. The store is clean, organized and there is always something on sale!! It's a win win!!

Mike Blew

2023-05

They take days to refill a medication there rude and say there busy. We will call you when done after 2 days I called corporate

McCormick 80

2024-03

Clean store. Friendly staff. K9

Betty Gibbons

2022-05

Can't get a appointment for the covid buster shot on line they said you have to make a appointment on line and can't even get the app on line why can't it be easier just make the appointment at the pharmacy in Lewiston Rite Aid

deadgirl 23:-P

2023-05

Worst rite aid I been in horrible service went in for some pain stuff 2 works were right there as I came in when I went up to the registers there was no one I was I pain and couldn't wait left my stuff to go an hr away for what I needed

Amy Corbett

2023-05

I genuinely love this store and the associates who work here. They are very helpful, kind and friendly.

Skan Ana

2021-05

Pharmacy staff very rude. Unwilling to help. Blatantly lie about prescriptions. It’s a bummer that this is the only pharmacy opened on the weekends around here.

Robin Wisenbach

2022-05

The Pharmacy is the best !! All the workers are very helpful and nice. I appreciate all the help they gave me. Thank you

Vicki Horton

2021-05

Very rude. Needed fax number and the lady was rude asking all kinds of questions that was Not needed . Just one thing and makes it hard on a person are u kidding me.

Kathryn Smith

2023-11

Get the drive thru open

Charlene Schmidt

2022-05

The people are just rude , mostly in the pharmacy!

Rob Schult

2014-05

Ok store if use rebates but overall expensive

Teresa Way

2023-05

Absolutely 💯 excellent experience