4.2 (1828)
6528 W Saginaw Hwy, Lansing, MI 48917
(517) 321-0300
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Linda Green
2024-04
I went in to return an Amazon package and ended up shopping. Tried on a few thing and bought a few. Greeted by Ernestine when we came in and she was the Cashier when we checked out. So pleasant and knowledgeable. Lots of great spring merchandise available. My only issue is the same products are in various places so when looking for sizes, it is a little chaotic. Great choices, just takes time to go through racks looking for your size.
Mary Mathews
2024-05
IF you are lucky enough to get Melanie as your cashier you will be delighted with the excellent service she provides. She really takes time to carefully wrap your purchase and does so with a big smile!
Austin Birt
2024-03
I feel as if I was racially profiled here. And I’ve never felt that way anywhere. I decided to go shopping for some baby food makers for my newborn. I asked customer service about an item during my visit but ended up just buying some candles. (It’s about 9 pm). On my way out I’m putting my candles in my trunk and this really old lady comes out and goes “it’s him!” And steps back inside to call an employee over. The employee inside (clearly) started staring at me through the window. I didn’t know if they thought I was stealing, definitely didn’t need to go home and bring any trouble to my family. So I asked the old lady several times if they needed me for something and she says in a very rude, inappropriate tone “are you talking to me? Why are you talking to me? Don’t talk to women walking alone”. This old lady was an employee so I called the store about her and was told she did this off the clock, even though she was just walking out of kohls at the time.Makes me feel very uncomfortable to shop there again.
Jane Snow
2024-04
The Lansing west side Kohl's had a good selection of Nike clothes for young men. Nike is all that my great grandson will wear.
DAVID L. MALHALAB
2023-05
KOHL'S overpriced..!!!!80% + 50% still overpriced..!!! Jan 30Too many S - M items....No 2/3/4xl items..Coat from Bangladesh was too small to be 2XL - Flannel shirt wouldn't keep you warm.Too much merchandise looks like the Company Buyers bought for quantity Not Quality...now just hoping customers won't care.(c) MNS Photo / M News Service
Kelly Hauser
2024-04
Great customer service provided by Dominique and Jill! Helped to make our return experience super quick & easy! Clean location with friendly staff!
Lorri Selleck
2024-01
Always been very satisfied with every purchase from Kohl's. Do not like the fact that Kohl's cash expires. Have problems getting back in before expiration date. Lost about $50.00 by not getting back in before expiration date. Money is spent there, should be able to redeem Kohl's cash without expiration date.
Terrance Cox
2024-04
Nice store. Went in for a comforter and bedding. Wish there'd been a few more choices in white. Did some nice browsing.
Lacy Dunn
2024-01
Allisa was awesome helping me get almost 100 plush dolls and books yesterday. To her manager, GIVE HER A RAISE! you do not want to lose an employee like her.
Pat Miller
2024-02
Enjoyed my visit. Lots of nice sales. Shopped on a Wednesay so got to enjoy the Senior discount as well. This was a nice surprise!
Nichole Howe
2024-01
The beautiful woman cashing me out (JoAnn or Lauren?) was very pleasant and seemed to enjoy her job. I do love Kohls and plan on coming back.
Joyce Huffman
2024-01
Easy peasy. Employees were cheerful and all willingly helpful. Christmas rush or not, they didn't act like it was a chore to help someone. Thank you Kohls employees.
Adam Grand
2023-12
This review is about the jewelry department. The service I received here is going to cost me a lot. I was sized for a wedding band at this Kohl’s, and the worker did it too hastily and carelessly. She was a whole ring size off, and I now need to get the ring I purchased resized. I’m very disappointed with the service I received through the jewelry department at this Kohl’s.
Teresa Fuller
2023-12
HUGE thanks to Ernestine who was welcoming, helpful @ checkout! If Kohls wishes to receive 5 star ratings consistently, clone Ernestine OR have employees emulate her kind, patient, caring treatment of the people she meets. Thank you!
Michele Parkinson
2024-03
Have always enjoyed shopping at this store and have never had a bad experience of any kind. Friendly staff, great selection, very clean.
John Gruell
2023-12
Love Kohl's, Great Department store (Clothes for Everyone, Shoes, Boots, Winter Gear, Great Hoodies, Kitchen Necessities, Countertop Appliances, Bathroom Needs, Great Bath Towels, Bedroom Stuff, KIDS TOYS, Summer Apparel and Cool Shorts, plus much much more). Kohl's is full of discounts, special offers, and they always have awesome money saving deals while maintaining good standards on their House Brand and high quality Brand Name merchandise. This outstanding retailer, Kohl's, really understands how to make a product line; nice, must have, effectively useful, solving consumer modern-day household necessities, and also supplying fun stuff (kids toys, cotton candy maker, popcorn maker, etc.....) while maintaining everyday low prices. My wife, Kim and I shop there all the time and always feel satisfied about our purchases and feel comfortable we will fit-In and be happy today, 5 years, and longer from now. Thank you, Kohl's
Jesusa Vasquez
2024-03
Kohls is my go to store for unique fashion at decent prices especially the clearance. Bought a long Columbia winter coat for 40% off.
Catherine Wohlfert
2023-12
This Kohls store is clean and well stocked. Employees are friendly and helpful. Those who have been at checkout have always gone out of their way to help me out.
Kimberly Boyte-Blemaster
2024-01
Associate Judy was great! She took great care when packaging the Holiday Dishes and was so courteous and friendly!
Judy Larry Gonser
2023-12
Went shopping for a nice polo shirt but the nice ones were few. I was surprised by the lack of selection. There were quite a few of the basement bargain types, tho.My wife found the same problem as I did.
Matthew Allen
2019-05
Great store. clean bathrooms. good lighting. Store always has something good and new to offer. Clearance sections are disorderly and placed all throughout store. aisles are big enough to manuever around in, but be wary if some one else is also heading towards you. Kohls sells tvs now and apparently xboxs...so thats neat, also they sell headphones and bluetooth speakers. good place to go with coupon cause you can get items even cheaper.
Chris Holmes
2024-01
I’ve always loved shopping at Kohls. I’m a bigger guys and they have a men’s area for Big and Tall. Great customer service and amazing sales after Christmas.
Renee Williams
2023-12
The cashier was very helpful & nice. The store was clean & organized. I just love me some Kohls 💗 Thanks for helping me save even more 🤑 Love it.
Joy K
2024-04
Lois, the checkout sales lady was very helpful in finding rewards and discounts on my app.
Vanessa Beasley
2023-12
Kohl's is one of my favorite places to shop. However, the selection wasn't good. I still love Kohl's, though. Check out was great!
amethyst riddle
2024-03
Very Friendly Staff And Store Has Lots To Offer In Many Things Such As Clothes, Shoes And Household Items..
Jean Ash
2024-04
Kohl's was great! Got my granddaughter what she wanted for her birthday!
Pamela Heverly
2023-10
The store is organized, clean and attractive. Nice selection of merchandise in all departments. Earnestine at check out, was pleasant and efficient. She made me want to return to Kohl’s.
James HOWLETT
2024-04
I enjoyed my shopping experience at Kohls I bought four men's jogging pants and a comforter, offer a wide variety of merchandise such as , cosmetics, kitchen and bathroom merchandise, ladies wear , bedding and accessories, children clothing and toys and men's and women's shoes, Big and Tall men's clothing and suits, I bought four sheets sets , buy one get one half price,what a great price. Looking forward to returning soon, I love shopping at Kohls. 😀
Angela Tissue
2024-04
Lois was my cashier. She was kind, efficient and helpful.
Monday | 9 AM-10 PM |
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Tuesday | 9 AM-10 PM |
Wednesday | 9 AM-10 PM |
Thursday | 9 AM-10 PM |
Friday | 9 AM-10 PM |
Saturday | 9 AM-10 PM |
Sunday | 9 AM-9 PM |
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