4 (293)
3450 W Houghton Lake Dr, Houghton Lake, MI 48629
(989) 246-8933
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tracy Gardner
2022-05
Very unorganized.There are piles of stuff everywhere, making getting a price on an unmarked item impossible.
D Mitchem
2021-05
Quick in and out shopping, love it. Much better than a trip to Wally World. Sometimes the workers are stocking. But if you just simply let them know your on your way to check out they will drop what they are doing and check you out. No problem for me...
Michael Rohn
2021-05
Walked into the store at 7:50pm and one of the staff members were extremely rude and told me,”we are closed. We shut the light off and we are not selling anything to you!! WE ARE CLOSED, WE ARE CLOSED!!”I will never go into that store again. I’ll go down to the other store where it is cleaner and much more organized and much, much more friendly.I am done with rude store workers especially in a sub par store. Sub par in organization, sub par in cleanliness and sub par in rude store staff.
Paul Kingma
2020-05
I like the place. Nice people working there
Rhonda Ingalsbe
2019-05
This store was an absolute mess. Floors filthy, coolers empty, merchandise all over the filthy floor, the checkout line was 12 people long. The employees were not pleasant as well. First time visiting and won’t go back. I have a feeling the ones that say the store is clean are either family or employees. I’d hate to see the houses of the people that say this store is clean. Ive never seen another store so filthy.
Cindy Smith
2021-05
Shelves look very neat. Store is clean, well organized. Was surprised to see a selection of frozen foods. Could be my new one stop shop.
Austin Gibson
2020-05
Great store if you enjoy standing at the register for an hour. Only to be told someone should be upfront. Yet no where to be found. A+ if you DONT want customers. Spent my money at walmart had a way quicker and pleasant experience.
Bridgitte Neighbor
2019-05
Store was very unorganized and very dirty. no one on sales floor, both employees in office.There was 2 people ahead of me. We could see them just talking in office.. Then she notice after about a 3 to 4 min wait.. She didn't greet the customer and say thank u for shopping with dollar General. Customers appreciate good customer service!
Sara Gerrity
2018-05
Bought hot dogs for a quick dinner bc it was a late night. Got home, put hot dogs in the pan. Noticed they looked a little off color so I looked at the date on the package. Expired by one month. Called the manager, explained what happened. She then tells me it's the vendors fault and to save the package and she'll give me a refund. Yes I'm most definitely going to carry an opened empty hot dog package around until the next time I stop in to get my 3.00 back. I feel good customer service would be providing an apology not blaming someone else....never going back again.
susan Stilson
2019-05
Lots of variety and good prices. But a long line for check out because one employee HAD to take her lunch break according to store policy. They need more employees especially during these busier months.
Barbara Rodgers
2023-07
Always stocked well, workers friendly most of the time.
Kat J
2021-05
One of my favorite stores. A little bit of everything. Keeps me from having to go to the big retailers and even saves me a few pennies with the DG app and coupons. Save for Saturdays..
Nan c
2015-05
This store should NOT be open for business. It is filthy, dirty, and just a disgrace to the town. I can not believe that no one in a managment position has not been in that place and closed the doors. I will never walk in it again. I have talked to many people in this very small town we live in and they all feel the same way. It has been destroyed by the current staff. I actually asked why you could not even walk let alone push a cart through the aisles and the "manager" told me it was because she was doing inventory...I literally laughed in her face and when I said that had nothing to do with the fact that it was so dirty you could not even tell the floor was supposed to be white....she actually said "well im busy" seriously...Whoever owns that place should be ashamed for even allowing pigs to work there. I have a feeling that if the actual owners seen it it would be closed and not reopened untill it was gone through. It is so dirty I can bet the food in that place is infested. What a shame and waste of money to let such a nice place fall into ruin!!!
Mike
2023-05
Just like any other dollar general. The cashier's seem pretty nice.
A world of a imagination Costanza, Jianna and Josie
2019-05
Sharol was wonderful. I forgot my card and she didn't make me feel like an inconvenience. She was very helpful and her service deserves recognition!!
Nancy Griffith
2019-05
I like Dollar General, except today I went in for dog food. I had no problem with th food, But when I was looking at treats and toys for pets, I saw from China on most. I have heard to many issue's from China products.
Kristy Forgette
2020-05
Store was a HOT MESS! Tons of employees seemed to be running around the whole store but not putting atuff away. Seemed they were focused on something else besides working..
Preston Jones
2023-09
Locked the doors on me at at 7:58 on a Monday. Crazy
Barb
2020-05
There are very nice people who work there. The staff is always working but not scared to ask if you need any help.
Anthony Bullock
2018-05
Overall its a great place to shop it could use a little bit more cleaning and organization done but that is just a small complaint its not to bad considering the employees always look like they have to large a work load to do everything the store needs to have done to be tip top
Roberta Chrispell
2018-05
The aisles in this store are always cluttered. Stock is stacked in the aisles and difficult to go around. It is disorganized. The people who work there are courteous and friendly.
Ashley Renee
2018-05
Love the new remodel!! Things are in the right places, clean, welcoming! I go here at least 1-2 times a week.
Raccoon Nation
2019-05
Great staff! Clean store, well stocked and very friendly staff. Can't ask for more 😊
annie miller
2021-05
Not rating the store itself, but on its Fed Ex pick up service. My package sat on a shelf behind the register for 5 days until I called to check to see if it had been picked up. All kinds of excuses given. So frustrating.
Terri Lemerand
2018-05
Friendly staff members remodel within the last month and if you ask the staff is more than happy to help guide you through the new layout of the store
Dawn Green
2019-05
This store is a joke. Everything thrown together. Can't see clothing very well. Not organized at all. Won't be back . hope the new one in town is better.
Timothy Kozik
2023-05
My shopping experience clean store nice area oh and clean bathrooms yay 😁
Doris J
2017-05
Had to wait in line to check out but the clerk was doing everything she could to keep up. Store was slightly disarray.
Brandon Craven
2021-05
Well staffed and stocked. Runs out of high demand drinks often, so get there on truck day...
Justin Watkins
2019-05
I love this store always go. Great prices. Good service.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 8 AM-8 PM |
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