4.3 (357)
85 W Flint St, Lake Orion, MI 48362
(248) 693-3421
autozone.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
chris carlson
2023-06
Dana was spectacular. I had a simple problem that didn't seem so simple. She helped with it and I was able to get going changing my air filters and also had time to some extra spring cleaning in the interior. Love this place, very helpful always.
Brent Aliff
2024-02
Been going there since they've been open seems they've gone down hill with customer service and hiring people that know what there talking about. Your web site says you can sync keyfabs to your vehicle but the person I talked with seemed to know nothing about it. Won't be going back I will take my business elsewhere.
Chad Scribner
2024-02
Seems to have the best prices around compared to Advanced Auto Parts and OReilly’s. Service is not bad but staff doesn’t seem the most knowledgeable.
Andrew Pullman
2024-04
Great prices Andy and Dana are amazing people
Debra Johnson
2023-05
I came in today to get a new headlight and the wonderful gentleman behind the counter offered to replace it for me. What a wonderful experience. It was a challenge but he did it for me!! So grateful. You have my business for life!!!
Kameron Bailey
2023-06
Hey guys, another place that I found and this place is more for guys that like their cars or women that like their cars here’s a place in Lake Orion Michigan called AutoZone. They have everything you need and more for your car or for your project for your car and the staff there are friendly as they can be with a smile on their faces. They’re willing to help out wherever you need. If you need something in the store to help you find it, they are awesome staff AutoZone that’s why I remind recommend AutoZone if you need anything for your car
Tracy Woodrum
2023-05
I had the best experience this evening at the Lake Orion Autozone! Brian, the parts manager, provides excellent customer service. He truly goes above and beyond! I found a screw in my tire this evening and it was quickly losing air. Being the evening of a holiday weekend no tire repair places. I went to Autozone & Brian not only found the right fix for it he also went out in the rain to help with it! Brian is the essence of fantastic customer service! Much appreciation, Tracy
Joyce BelganMarlo
2023-05
Got some windshield wipers. The young man who helped me was great. Put my windshield wipers on for me. Very nice! Then I got home and looked at my bill and I got charged for two sets of wipers:-(
Nancy Williamson
2022-05
We had to replace our Jeep's battery this past weekend and went into the store and met Julian. She walked us through all of our options. She and her Manager were able to match us up with a perfect fit with a Duracell at a great price. We returned home, installed the new and returned the old. GREAT experience and over the top support. Much appreciated.
Zack Walker
2023-05
pull in at 9:01 my dang motor broke, i needed 1 quick part. guy just locked the door as i walked up and i asked him to open na noor and he shook his head no with a dirty look, 40s aged looking guy with a grey beard. i can’t believe this. now i’m staying the night in the parking lot 🛌 until they open bc my mota won’t run
Graham Honeycutt
2023-08
As much as I hate having to buy parts this place has always got my back and karrie is always quick and good help
Kaila Newcomb
2022-05
Jillian was do sweet she helped me find everything I need. She wasn't annoyed with all my questions and she helped me find 3 different items. She was a blessing. Thank you for your hard work. I appreciate you all!
Baran Johansen
2023-10
Great help from the staff there! Even changed my battery for me
Amity Byrd
2021-05
Very helpful staff. Great value. Clean and well managed.Update: My car battery died and not only did they jump start my car and follow me to the store, they helped me to install a new battery! Outstanding!!
Dennis Stone
2023-05
I needed a battery today and they had what I needed an they installed it for me plus on top of that the guy that sold me the battery just got his breakfast he left it sit there so he could take care of me. That's outstanding service
Michael Locke
2023-08
Rolando helped my mom and sister out today and I can not thank him enough. A+++ customer service.
Henry Cox
2020-05
Was there Thursday February 27th 20/20. Needed new wipers. Bought a pair from Zach he was nice enough to install them for me . Really nice young man glad I went there. It was kind of funny I asked him how much they were he told me and I said is that installed. No hesitation he said he would do it for me. Thank you Zach
Caitlin Rene
2023-05
Very helpful, I wish I caught the gentlemens name whom helped me with my purchase & installed my windshield wipers. I'm very appreciative as it was also raining.
Eric bellman
2020-05
They had my vehicle towed when i was parked behind the store knowing that i was working next door cost me hundreds of dollars. I've been a loyal customer for years just spent a hundred dollars there the day before. They definitely lost a customer for life and any and every person I know will not ever go there again unbelievable four guys stranded an hour and a half from home with no ride while we are working on the the property next door bettering their community. Not good people at all stay away or they may tow your car
Randy Wills
2023-05
Rude and very racial over the phone MY NANE ISNT BUD AND IVE TOLD THE WORKER TO QUIT CALLING ME OUT MY NAME! Too lax my race isn’t wanted don’t shop here if ur ethnic
travis perczuk
2019-05
Ordered control arms over the phone paid $320 for them and I told them I needed it by 5pm the next day they said it would be there by 3, I call the next day at 2 and Mary answered the phone she has no clue what she is doing and can barley read the computer screen, she told me the part was never ordered and she can send a new order in for the next day which won’t work because I needed it for my 1 day off of work to get it fixed. I’m only giving them 3 stars because past experiences were ok but this one pissed me off
udo deschl
2021-05
On top of not being very helpful and friendly I would like to point out that nobody in the store is wearing a mask (not even the employees). There is a sign outside stating to wear a mask. One of the customers was ranting and raving about he is not wearing a mask and he wants to get infected to get it over with. The one employee jumped right in and agreed with him. With this behavior and attitude about there customers safety I would not recommend for anybody to go there. I left and took my business down the street
Hannah Woodward
2022-05
The staff is always helpful and friendly! I love how they let me bring my dog by and everyone greets her! She loves it!
Samantha Brown
2021-05
Staff was friendly and helpful. But I found the car parts I needed at a much cheaper price online. They had no problem returning the parts for me so I could save some money though.
lee pastor
2023-10
Had my parts from a different store in thier store within 4 hrs now that's service
Faith I
2019-05
Employee was obviously new. Didn't know how to look up a part number, took forever finding my vehicle info to find the part, didn't know how to ring me up and cash me out. Had to find another employee to assist him. What should have taken 5 minutes took almost 20. He was definitely not register trained and someone should have been assisting him from the beginning of the transaction.
Reggie M
2022-05
Went in for a battery. Left with a battery , and some good info on my truck that’s been bothering me. They even printed out the exact parts I needed. If my review was helpful please like and follow me please
Kathy Boehmer
2023-05
Very helpful and knowledgeable. Had what I needed and installed my wiper blades for me. Doesn't get any better than that.
Rebecca L
2022-05
Very polite. My husband goes there a lot and an employee came out and helped me out when I was by myself and would of been stuck with a totally flat tire. Not sure what her name was but thank you so much.
Edward Yaroch
2023-05
Great professional customer service associates who know their products and deliver.
| Monday | 7:30 AM-10 PM |
|---|---|
| Tuesday | 7:30 AM-10 PM |
| Wednesday | 7:30 AM-10 PM |
| Thursday | 7:30 AM-10 PM |
| Friday | 7:30 AM-10 PM |
| Saturday | 7:30 AM-10 PM |
| Sunday | 8:30 AM-8 PM |
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