Dollar General

Scott Hawes

2024-03

The pictures are just random pictures of dollar general stores not the store at this location...lol. It's always super unorganized and looks like a tornado went through the isles. Depending on who's working you may have to wait to be checked out cuz there in the break room with the door shut. Especially after family dollar merged with dollar tree there's not much of a reason to come to this store unless ur in a pinch.

Lauren Odetta

2024-01

Rebecca the manager keeps letting her daughter and customers steal as she’s ringing up customers. Every time I’m in line she’s always talking it up with family or friends as if there’s not a line down that horrible diaper aisle and pretends to be oblivious to people walking out with chips or gallons of milk while her daughter stocks up on some phone chargers…right out the door with the alarm going off. As if that wasn’t bad enough she clearly has booze scented Altoids in her mouth at all times or she’s constantly drunk because that’s all I encounter from her initial sloppy scan of my products to the slurred “have a great day” I can hardly make out as she fumbles to hand me the receipt. I must also add that She fails to let any fedex driver know about inbound and outbound packages… I’ve been waiting for a week now on a call back from her with a resolution and her cashiers seem to be clueless as to who she even is. “I’ve never even met rebecca” one cashier replied. This has happened not only to me but to other local residents this past week alone that keep emailing me about this situation. I have also received replies from a local fedex facility claiming they have attempted to reach her but no avail after I gave them info about the situation regarding fedex packages.The current staff always looks unhappy and it’s clear it’s been trickling down from her current management/training or lack there of. I will not be shopping here again until I can get a damn shopping cart down one measly aisle. The horrible things I’ve seen this past week have left me in shock. I remember enjoying shopping here. I hope the police will be able to correct those issues caused by her lack of morality. My friends and family from the local church are beyond upset and we hope god may bless this place, until then we will be headed down the street to Family Dollar, to a fully stocked shelf with some actual dairy products and with a happy, educated and mannered Manager.

Kristin Campbell

2023-12

Dirty store. Product all over the floor. Random products on the shelves. Unorganized. Employee was wearing pajamas. Don't know what stuff they have because it's a mess. Looks like a tornado went through and the employees don't know what to do.

Bill Stoffers

2021-05

Staff is really nice. Lot of things to choose from plenty of parking space. Seems to always be stocked.

Margarita Maldonado Whitehead

2023-05

I dropped off a FedEx pkg. on Feb 25th. I made a purchase while waiting for another cashier to do the FedEx transaction because the chatty blonde cashier didn't know how to. I was almost home, and I live in the Gun Lake area about an hour from the Dollar General store when I received a phone call from the store cashier that I had forgotten my merchandise that i purchased. I told her I couldn't drive back and wouldn't be able to go back until the 25th of March. She said they would hold it for me. I asked her if she could just return it to my card, and she said no, they needed my card. They did have the receipt, which was in the bag. She said the only reason they were able to call me was because I had given my number when I made the FedEx transaction. I stopped in on the 18th of March. Both cashiers that were there said there was nothing there for me, and they had no clue what I was talking about. She was rude to me and ignored me while she had a conversation with another customer. I then asked her to contact her manager. Which she was hesitant to do. She said we get scams like this all the time, and I told her I had proof that I was there from the FedEx receipt and the incoming call from their store along with transaction proof from my bank statement on said day. She messaged her manager, Ben. He said he'd call me Sunday. I asked her to let me talk to him, and she would not let me talk to him while I was there. This could have been resolved while I was there. The manager, Ben, did call me on Sunday like I was told, and I explained to him what happened he also said it could have been resolved that day. He apologized and said he would make it right and send me a gift card tomorrow. He asked for my address, and it's been 2 weeks. The manager, Ben, never kept his word, but they kept my merchandise and money, which I have a bank statement that there was a transaction made on said day and it's not the amount of the purchase but the principle that they denied making this right. I was lied to by the Dollar General employees. I'm disappointed in the way these Dollar General employees treated me, and they are not honest people!

Wind Haven

2023-10

They hang a closed sign and don't open a lot of days. The aisles are so full of unshelfed inventory that you can't get a cart through most of them.

Martin Kleczynski

2019-05

We've visited this location perhaps a dozen times now. Good location relative to my Sparta township home. The inventory is good and the staff has proven to be friendly and helpful.For us it is a good alternative to the one in Sparta (not that the one in Sparta is horrible).Update 7-8-18.Add a half star to the rating.The "Cedar" store remodeled looks sharp but this store has the inventory we want.For our purposes this is now the best of the 5 Dollar Generals (Rockford included in my estimation) in Northern Kent county .

rg3cp396

2020-05

Brianna the cashier was extremely rude. Just starts ringing up my items without even acknowledging me by saying hello or apologizing for not being near the register for almost 4 minutes while me and another customer were waiting. She really needs to work on her customer service skills and attitude in general or pick a different job.

Jonathan Sanford

2021-05

No one wears masks at this store and they don't enforce it, despite the fact that it is a state law mandated by MDHHS. They just don't get how serious this pandemic is, how contagious the new strains are, and the lasting health effects after having the virus. Everyone prefers to make it a political statement instead of protecting themselves against a virus that doesn't care what your political affiliation is. Please, protect yourself and go elsewhere. There are many Dollar General stores in nearby towns that are safer and have more selections than the one in Kent City.

Karen Munson

2019-05

There's stuff setting all over in the aisles that needs to be put away maybe they should have more than two people there when they get loads in like that. Other than that store was clean and people working there were very helpful.

Vindow Man 767

2020-05

Very Friendly StaffAlways a Hello. When you. Enter any Store.It Gives you. The comfort that Old Time General store. Feel.With down home pricingNow some of the stores have turned into small grocery stores.

Linda. Baker

2020-05

Love this store. Very nice people and very helpful. Clean store and well stocked. Always a pleasure to shop there

PleeyouGC

2019-05

Seems like a nice small hometown dollar store clean and nice... Only one person working tho super long line they had...

Kevin Shay

2021-05

This Dollar General I give them a thumbs up usually when the other Dollar Generals are out of something I can go to this one and they will have it there fast about putting stuff on their shelves

Brenda Christensen

2021-05

Great variety. Lots of stuff from food items to clothing gifts toys.Quick pick up store.

BETTY BOOP

2020-05

This place has saved me money for years! I can find pretty much anything here that I can find at a small chain store for a heck of a lot cheaper!

Todd Hitts

2020-05

Nice staff friendly well stocked if not over stockedFair prices clean

Jane Stewart

2021-05

fast in and out when you only need a few items. Great prices

J C

2020-05

Most items break easily, usually cheaper items; I dont really like it but good for travelers to stop by and get supplies.

Samantha Langerhorst

2019-05

Fair priced for most things. Great looking inside and out. Very clean.

Jenelle Arnott

2020-05

Excellent. Your cashier let me right to something I couldn't find! 👍

Dawn Flower

2020-05

It's nice having it so close to our home. They are all relocating into rural areas.

Athea Armstrong-Wilson

2020-05

Friendly staff. Clean store. Great prices!

Joan Temple

2021-05

I like the prices and they always have what I need and they r very friendly.

Angie Drent

2018-05

Could be a little cleaner there is always carts in the isle that the workers are using no customer space

Matt Campbell

2019-05

Nice new store. Typical Dollar General. So-so customer service.

morgan conrad

2020-05

Great staff! Awesome place to shop.

Amanda Baum

2021-05

Very unorganized. Carts full of inventory always blocking aisles. Never enough staff

Thomas Morey

2020-05

Not always exactly what you're looking for but very close and inexpensive

Heather Garner Peck

2020-05

Nice employees, clean store, decently stocked.