4.2 (1395)
5200 W Main St, Kalamazoo, MI 49009
(269) 382-4171
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Connor Buchanan Farr
2024-04
Those available to help out my cat were kind, patient, and understanding with me. They really do want what’s best for my cat. They were very gentle with my cat too, which I really appreciate since she’s older and not moving well. They offer many resources and are well attentive to the pets they care for. I’m glad for that.
Kee Shona
2023-10
Brianna did a GREAT job with my big boy! She was so fun and playful with him, and got him back to looking good and smelling fresh in no time! He was all smiles afterwards. We will definitely use her services again! 😊
Monica Flynn
2024-05
I bought two guinea pigs from petsmart. That were "vet assured", now my other guinea pig that needed a cage mate is dead. Also yes, the guinea pigs i bought were sick. Petsmart," anything for profit!" now if you will excuse me i need to bury my guinea pig.
M. Chang
2022-05
Dog Training review- got a puppy, had an older dog but never went through formal dog training and thought it would be a good idea especially with kids. Best experience ever! The trainer encouraged bringing the whole family including children to class so they can be apart of the process. Very welcoming and supportive. We learned so many skills and techniques to really help our pup and our family. When we missed a class without notice the trainer called us to follow up and help us to catch-up with the rest of the class. We had some very specific issues with our pup that concerned me so I reached out and was able to get private training support options as well to help us. I can't recommend the training services enough.Also they have an excellent return policy. Accidently bought the wrong size item and had ripped off all the tags. The cashier was able to locate the purchase on my account and return it so I could get a better fitting item. She was very helpful and kind. The most recent staff experiences I have had there have really been an excellent experience.
Sherrill Perez
2023-12
Very friendly! Had my order ready to go. Fast process and out the door. Very happy with on line ordering!
Sanya Vitale
2023-10
Small Petsmart. I found what I needed though and that's a bonus! It smells terrible in here and if you're allergy sensitive do not go in here.
Kim Mitchell
2023-07
We used the grooming services. Kathy is the best! Been going to her for years!
Jennifer Furman
2024-04
Would not suggest this store for any reptile needs or reptiles as pets I have gotten a few animals and they was sick and not well some staff is OK others Def not
Annette Thompson
2023-05
Haley....my doodels groomer did a amazing job...I was very pleased with her service and knowledge of grooming a golden doodel..Thank you very much.Pixels mommy
Douglas Schatow
2023-05
The atmosphere is wonderful. The view beautiful. Prices are equal to the waitstaff, fantastic!The menu is somewhat limited.A personal favorite is old-fashioned fish and chips. Not to be had.Great experience, excellent waitress.
barbara wichmann
2024-01
I was able to get exactly what I was looking for and the associate that assisted me was very nice and helpful.
Kevin Bourgeois
2022-05
Stephanie B is an amazing trainer. She was so kind and caring for our dog Buddy. Beginner's training was great look forward to intermediate.
Sheri Levering
2024-04
We got crickets for Rex. He loves them!
Eric Gleason
2024-03
Friendly and helpful stuff great variety and prices
James Jungblut
2023-12
Staff are always friendly and helpful, especially when I have my bearded dragon on my shoulder :)
Rachel Wolbers
2023-07
Staff is always friendly, dog trainer for the store came up to us to say hello to our dog and suggest a healthy treat (dried shrimp) I wouldn't have even thought of. She loved it!
Amanda Clark
2024-04
Very expensive and only carry high end products
Chris Curry
2024-04
My daughter had a great time here.
Sue Hickman
2019-05
Ally did a great job with Marvin. He has had a tough time being groomed in the past & is blind in one eye. She was very good with him. There was a small problem grooming his ear but all is well & the situation was made right. She gave him the best grooming he has ever received. I will be going back.
Allen Stap
2024-01
Bought a really nice fish tank at a good price Happy is a clam in mud
Carol Elgie
2022-05
PetSmart is my go to place for all things pets. I am especially impressed with their grooming services. Mr Bear, not so much.
DanggDino
2024-02
Good selection of items but very poor treatment and housing of animals
Micheline combs
2024-02
Little expensive for bugs but I still like the store
Steve Tolliver
2021-05
They always take extra time to ensure Olives nails are not only cut but also filed. Very friendly loving staff.
Charmaine Powell
2023-05
Great place to get your dog groomed! Brynn washed and clipped your dog Mackie's nails. She was so sweet and amazing. Definitely will be going back to have her groom our dog. Also was pretty cheap.
Patricia Cutler
2024-01
Very helpful people working there and people shopping as well
Josh D
2024-04
Got dog food. Kind pricey but food stocked and organized
Bam Bam
2023-05
Great grooming experience with Kaylee. Hailey and Kaylee were great. Edited because very rude lady stated since my puppy was over 4 months old, by 2-days they could not see him because vet said he wouldn't be ready for rabies shot until next week. Vet also stated he had all necessary shots and could now be groomed. Mind you, they are like a month out on appointments. 3-days ago it would have been fine. I took time off work to bring him. My other dog definitely did not have her rabies and they groomed her, more than once. I have bought my supplies here, did training, and grooming, but will no longer. No reason for them to be so rude either. Highly disappointed.
Monique Smith
2023-06
I take my pit Bull to the groomers at pet smart and I must say I’m impressed! Brynn is so amazing with my pup she does such an amazing job!!! I’ll never take him anywhere else!
Connie Albrecht
2023-11
Have itchy dogs needing relief. Manager took time assisting me in finding best product for my dogs.
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population