Dollar General

Waxx The one

2024-02

Get there last night it's a hand written note back at 8:15pm and I was only 730pm smh they are always closed and horrible service could be 20 ppl in line and the manager or secondary person on the shift doesn't even attempt to help cash people out so they can clear the line worst dollar general in Kalamazoo maybe even in South West Mich

Devin K

2024-04

Closed at 7pm on a weekday. Nothing surprises me with this DG

Aleana Mabone

2023-05

Huge improvement the last couple months!! They have new staff and are open normal hours again. The store looks so nice and clean! You can definitely tell they have working hard to improve the store.

Andrea Orlowski

2023-05

In town visiting from out of town and ran here from the hotel to grab a few things before they close at 10pm and they ACTUALLY close at 945pm bc they lock the doors and let people out one by one who was in store before 945pm. Typically if your open til 10pm your open til 10pm. This town is so odd and backwards smh change your hours to 945pm bc you're falsely advertising

Wes Luka

2023-05

Worst DG I've ever stepped foot in. The floors look as of they haven't been mopped since 2010, rolltainers everywhere, shelves bare with the exception of product being in any place but the correct location (obviously the last recovery session was when the floors were last cleaned), absolute disgrace. Cashier was rude and eating chips as she rang up my merchandise! What?! Skip this one if you'd like basic customer service!

Lydia Smith

2020-05

Store opens at 8 AM, get there at 8:03 AM and the store manager is just pulling up. Her hair was not combed and she had an attitude. Went in opened store, as I waited outside after a couple minutes (8:06) I was allowed to come in. I grabbed my 3 items got to register and Manager was already in backroom, had to wait a few more minutes then she came out on her personal phone and finally rung me up. This store is messing and poorly managed. Please hire better staff.PS. I wanted to give ZERO STARS but I had to give at least one to leave my review.

Tamra Short

2021-05

They have a good selection of last minute needs. Some decor items. Don't try to make your home good housekeeping but they can get you started.Not as money saving as some think. I could really do better at Meijer and walmartIf you need it quick and now something close they work.

Jeffrey Harjes

2020-05

We visited looking for items that shall remain nameless, and we unfortunately did not find any. However we did find a few other items and got a chance to chat with the manager for a little bit. She was very kind, unlike other stores who try to act clueless and make you feel little. This manager was awesome. Also met a lady in need there and had the opportunity to help her. Very good experience overall.

Trishia Julien

2020-05

I continue to be disappointed by their digital coupons. Even the lady in front of me told the cashier she didn't use the digital coupons because they don't come off for her. I tried today, my digital coupons didn't come off. I wanted to use the $5 off of $25 and the cashier told me I didn't have enough for my purchase so I added something to my purchase and she said everything came off. I cashed out, got to the car looked at my receipt and three of my digital coupons did not come off and the 5 for 25 didn't come off. I'm not using the digital coupons again.

Jen Geren

2018-05

This location has gone downhill so much lately. It is so unbelievably messy and full of stock carts, you can't even get down an aisle. God forbid anyone ever need toilet paper, because you'll have to move carts out of your way. Almost every shelf has things just thrown on it, or better yet, throw in a pile on the floor. Two people can't even get down the same aisle at the same time. It has looked like this since before Christmas. Every aisle looks like this. Not just one or two. None of the employees are pleasant. No one wants to help. I can't really blame them, working in this type of environment cannot be easy.

A S

2019-05

The store has been dirty every single time I have been in there. The store is always disorganized and not well-stocked. Sometimes the staff is nice but most of the time they are rude which is understandable because it's not in the best area and just about every time I've been in there there has been some kind of theft. It's pretty seedy but it's still a Dollar General that's about all I can say about it.

Kelly Ward

2023-05

Terrible. Every single time. Shelves are empty meanwhile there are stock carts lining every aisle. An absolute disaster of a store 24/7.

Andrew Baker

2021-05

-This particular store gets 4 stars b/c the employees are efficient & friendly rather consistently. Thank you.-However, overall there seems to be frequent empty shelves w/ carts of stock not unboxed in front of these empty shelves that are usually home to what I came in to buy.As w/ all Dollar General stores lately it seems, boxes stay parked idle on roller carts in front of empty or nearly empty shelves en masse, for large chunks of time. I don't know if it's an issue w/ too little hours available for stock to be put out on the floor sooner or what, but it must be kept in mind that there are alot of stores selling these same products. It's all about presentation & if product is consistently unavailable then this will become expected and Dollar General stores will be passed over for their competitor stores. Bad business.

Jenn K

2020-05

Dirty and grossly unorganized. Could be a nice store to shop at if they straightened the shelves. It is apparent the company thinks their low price point means their customers don't deserve a decent store to shop in.

Dalton Lord

2017-05

While it can be convenient to stop here, I've learned to drive the extra couple miles down the road for something. No service, lines can be long, and place can be quite messy with new stock laying in front of the shelves. You'll never find more than two people working, and it shows. Unless you're walking, go the extra to avoid this place.

Tim Eagle

2019-05

We stopped here in Portage for some quick camping supplies. Including but limited to a click lighter and some pop. It was a little run down due to heavy foot traffic but I was able to find exactly what we needed and was looking for while visiting the West side of Michigan.

Chay Brayboy

2020-05

A good convenience store. The parking lot is a bit small and awkward and the store seems to be perpetually restocking so sometimes it appears messy. But overall, it's a pretty good place to go and pick up what you need when your in a time crunch.

Mr D

2018-05

The store is filthy and chronically understaffed.I have not seen a garbage can in the exterior for the last year so expect to see the parking lot filled with trash. (They have placed a garbage can near the entrance but rarely empty it)The floor, windows and store in general are dirty and poorly maintained.Be prepared to wait to check out because it's incredibly rare they will open a second register.

Amber Simons

2020-05

"Portage rd location"The store was a mess inside and out, the parking lot had rubbish laying around and garbage bins were over flowing. Totes in every isle, carts blocking walk ways, and ive been in Porter Potty stalls cleaner than the bathrooms. The floors looked like they hadn't been cleaned in years... at least the cashier spoke to me after waiting at the counter for nearly five minuets for her to get off the phone and make her way up to me. It's like this every time ive been there... always dread the thought of going.

Ryan

2020-05

Alaya was perfect. Most people who are in customer service positions that deal with a multitude of different types of people can get annoyed or sometimes rude. But this lady kept smiling and interacting with me making sure for those few minutes during my transaction was quick and professional. I did not get that "Next person hurry up is it time for me to go home" rush interaction... a real professional if I dont say so myself! Deffinatly 5 Star worthy... I'd be sure to do whatever it takes to keep her if she was my employee.

SuperBK Thomas

2019-05

It was okay for a Dollar store...alot of things were over $1.00...They should change the name to $1.00 and More. The Staffers had Big Winter Coats on...unprofessional. Besides, a delay in the line with just 1 person for about 15 minutes , I finally got to the register. Store was clean.

C P

2020-05

The store wasn't in any type of order that made sense. It appeared to me that there was only 1 person was working in the store, stocking shelves inbetween cashiering. Perhaps her attitude was partly because she needed help!? Either way, she could've been non-verbal for all I knew. Her eyes & body language told me that my attempts at speaking to & making silly jokes weren't being received nor reciprocated. Perhaps it was racism. I'm not sure. I will not return to that dollar general again.

ben mann

2019-05

Not a bad place, it has what u need if u can find it... Bye that I mean the store is always in a mess. And I believe that because either short staffed or ordering to much stuff!!

Matthew Parish

2018-05

Good store. They've tried real hard to follow similar store set up to make it easier for shopping. Friendly environment and their helpful while shopping.

Lisa Olivares

2021-05

was charged the full price for my 2 liters when they were supposed to be on sale and the shelves were almost empty of everything. It wasn't very clean. clearly this dollar general isn't doing very well with restocking and cleaning the store.

Savannah Stepan

2023-05

Over half of the shelves were empty, trash and cigarettes butts cover the entire parking lot. Total wasteland.

Marlo Osler

2021-05

Rasheeda and Kina are a good team to keep the store functioning. I'm always seeing the staff assisting customers to locate items.

Susan Rabb

2020-05

Got here when the store opened at 8:00 am and not one person here to open the store! Waited by the front door for several minutes but no one ever showed up! Looks like this is a regular occurrence by another review i seen if you can't be here to open your store by the hour's posted don't bother! Pretty bad!

Jasmine Hamilton

2020-05

I recommend going to a different location only because it is extremly hard to get in or out of the parking lot here. Horrible location fof this store. Also it seems like they dont have enough space in the store for everything they put out in the floor. Usually always plan on waiting in line as well.

Darkeila “LilWifey” Thompson

2021-05

Had a nice time last week working here to help out with the remodeling. Turned out nice, can't wait to stop in and see what it looks like after the floors are done.