4.5 (186)
4595 Francis St, Jackson, MI 49203
(517) 783-4995
acehardware.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony Crabtree Singing
2024-05
I go to that store quite often and I only live about a block from there. The guys that are working there always greet you when you come in they always have a story or something to relevant to what you’re talking about or working on. They’re always pointing right traction and they’re always asking, what you need. They’re all decent good hard-working people.
Jay Jones
2023-12
Ace is the place with helpful hardware folks. Very polite staff, welcoming and inviting, they were ready and willing to help me right when I walked into the door. They were dealing with some needy customers, but handled it very professionally, I was impressed because I was annoyed just listening to the interaction. I love Ave hardware's...
Paul Skinner
2023-10
My favorite store, this Ace store in particular is by far the best. I think everything in my garage and shed is from here. Helpful and friendly staff, people that actually care. Couldn't maintain my home and yard without this place. Ace rewards makes it way more competitive than Home Depot, Lowe's or online, utilize it! Don't waste your time and money with other stores.
Kyle Leeds
2023-10
Significantly better shopping experience than you’ll find in a typical hardware store. This Ace and another one in the area are about the same distance from me, but I don’t even think twice about which direction to head. Friendly and knowledgeable staff who just want to help you get what you need. Ive even stumbled in when they’re grilling and left with a free lunch!
ISexuallyIdentifyAsACheeseBurger
2023-09
I bought a Toro mower from these guys a week ago, and my dumb A$$ side swiped a tree and the throttle control fell off. I couldn't figure out for the life of me how to put it back on. I took it back to them and Branden put it back on for me in literally 2 minutes. That dude was awesome!!! Thanks Branden, YOU RULE, DUDE!!!
Forest Rowley Jr
2024-03
Always a great place to shop!!
Andy Nix
2022-05
The friendliest hardware store on the planet bar none. They're their most times to open the door for you and are chatting you up before you even enter the building. Once inside and needs of visit are addressed, a representative takes you to the items you need, and they'll help you with everything, every step of the way. Nothing price gouged here, just good fair prices on all goods and they offer a rewards system for discounts and special offers.
Karen Crist
2023-05
Very helpful in showing you the aisle to where the item is, you want. Although I have to return some of the items I purchased, it is still a convenient place to shop.
Carl Chiveral
2020-05
The place is small. But.. They have things you can't get at the big box stores. Its a family feel that you get when you go here. I try to go to them for all my hardware needs. Great people running the place ! I always feel welcome. I like this store. Its clean. Its close and they have knowledge of their products and how to use them ! Keep up the great work ! 5 stars !
Jessica Wade
2020-05
They are always super friendly and helpful every time I go in. They never make me feel dumb for not knowing the names of any tool but I can describe them well enough for them to know what I am looking for. They are also very helpful when I have no idea what I need to fix something.
james vasquez
2022-05
I have been coming here for a few years now. The owners are now new, but still provide the services and products I have grown accustomed to. They have a bit different floor plan, but I think that gave them room for more plumbing, electrical, and paint options.
Ryan Piersall
2022-05
They give great attention to their customers, they fixed my sliding screen door in an hour for a great price! If I could give them more stars I would.
William Young
2022-05
Really great service. I needed my Weed Whip serviced & they were able to help me, the attendant advised me that they typically only service Husqvarna (because they're a dealer and parts are more accesible) but he willingly took my Troy-Bilt and said he would see what he could do and explained that obviously if the expenses got to be over $100 that I should probably invest in a new Weed Whip considering this one only cost roughly $90 & has been repaired once for $50. 😆 due to my lack of knowledge though. Anyways they were able to fix my Weed Whip for $50. I highly recommend their services and I will be returning.
Joel Sargent
2023-05
Great customer service and clean and organized. My go to place
Rob H
2021-05
Did not know they just sold this. Met the new owner and sounds like he has beg plans for the place. He was very nice and seemed very into making customers feel comfortable. Being local I will be back for sure.
Tim Mastie
2021-05
Ace is supposed to have these so called helpful hardware pros....I didn't see them. I needed help finding a tool for the oil filter cap on my car and was directed to a few tools. I bought 2 of them to be safe...neither worked for the task. I ended up finding the right tool (32mm socket) from fourms for my car online.
Ryan Kintz
2022-05
Stopped by to get a few things for the office and I was thoroughly impressed. Andy went above and beyond to help locate everything on my list. The service was top notch. I will be back again.
Richard Law—-ce
2023-05
Most ace hardware store employees are super knowledgeable...this store is no exception....theyre helpful folks....and you save big munnnnny.....anyways....save time and gas and ask them things....they have the right answers most likely
Jennifer C
2023-05
All the people that assisted me find my items were unbelievably friendly and knowledgeable.
brian fetzer
2018-05
Family owned and staffed for over 20yrs close convenient . Very helpful.Always had part or product on hand for home repair or renovation including older fuses for the type of houses in their customers area.Knows and supports the local school and community.
Calvin Harrell
2018-05
Just had my Plow serviced and they answered every question I asked. Highly recommend and definitely going back. Great staff great work and at a affordable price.
Marrah Kaplan
2019-05
Not many different types if painting equipment. Alot of winterized stuff was just thrown in bins or racks with no prices. A snow shovel cost 24$ thats ridiculous. The employees werent all that polite and seemed irritated with the amount of customers in store (bout maybe 10ish) and it was mid day. Rude cashiers dirty floor. They had one good employee that day and she was a younger woman stacking 50 pound bags of salt when there was another male employee just watching her and he couldn't even tell me where the paint brushes where he just kinda looked at me and was like "in that direction" pointing toward tool parts.
Santiago Tamargo
2021-05
I love the place, they will go extra mile to help you. Got my house screens redone and they look great. Recommend to anyone.
Courtney Clement
2023-11
Great family owned business 👏
Jubill
2020-05
The clerk started to waite on me to mix paint as he was. Going. Over to mix it another customer asked him a question so. Instead of doing my paint he left me standing their to waite on someone else at that time I was fed up and left that was very unprofessional not that they care but I won't return 👎😠💩💩💩💩👎👎😠😠
Dan Somervill
2021-05
Very helpful! If your looking for a cheap fix go to Amazon. If you want the right fix stop in and see these guys. They know what they are doing.
Ben Thomas
2021-05
Ya need something and need it fast ? Guess what they have it and know exactly where it is and bam your out the door and back to your job just like that !! GREAT place instead of driving across town for your thing's !
Kenneth Anderson
2019-05
Had a snow plow installed same day I called. Great people, fair pricing and great service. Plow works great as well..
Rita L
2021-05
Helpful went in for 5 pair of hinges only had 2 but ordered and will have in on Wednesday. They go out of the way to help
Skiff Lake Bible Church Missions Committee
2023-05
Younger employee tried to be helpful. Was very friendly.
Monday | 8 AM-7 PM |
---|---|
Tuesday | 8 AM-7 PM |
Wednesday | 8 AM-7 PM |
Thursday | 8 AM-7 PM |
Friday | 8 AM-7 PM |
Saturday | 8 AM-6 PM |
Sunday | 11 AM-3 PM |
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