All Animal Veterinary Center

Rachel G

2024-04

We lost our poor cat after a year of stuggling. The vet was very empathetic and treated the animals far better than the humans. I do mean this in a good way. The vet can be a rough around the edges for preventive care and expects all the things everytime. Many of us are on a budget and can’t really afford that for ourselves even. But I think that’s everywhere, the staff are pleasant but judgy as to what services we decide to decline. At the end of the day though she and her staff treat our loved ones with respect and dignity even in the end of life.

Steve Lasher

2021-05

We are traveling in the area by boat, so needed a vet near Frankfort. Called every vet in the area, all too busy or not taking new patients. Left voice mail for Dr Cerro, who called back and fit us in same day. Promptly took care of Skipper's ear infection and gave meds to treat it. Very reasonable prices. Very thankful for her help.

Izabella Sexton

2023-05

Do not bring your pets here for grooming needs. Brought my rabbit to be shaved while under anesthesia and still managed to cut her deep enough to need staples, mistakes happen yes but not only did they want full price for this low quality service but was incredibly rude and also had to pay for the cone they used! Lady referred to my pet as “just a rabbit” and couldn’t take responsibility for the inconvenience this placed upon myself and my pet.

aaron shaver

2023-05

We took our two guinea pigs here and they were amazing. A lot of places won't even see our little guys but this vet fit us right in. Gave us a lot of great tips and info on things to give them the best life and even had some healthy shampoo for them. Prices were great all things considered and even did a nail trim for the boys. I can't say enough good things. Staff was super nice and friendly and it just felt like a welcoming place. Can't wait to do more business with them in the future. I've never found a vet willing to see so many different types of animals and no matter what shows love and compassion for every animal type big or small. For sure will be back!

Kerry Weaver

2023-05

I have to say I was really excited to find this place when I was told they take ferrets. When I made the appointment for my two babies I was told to bring in stool sample and picture of their cage, what they eat, and where they roam. I thought yes this place I need to bring my ferrets they know what they are doing. On the day of my appointment I was told that they are over do for their shots and that if I wanted to get them done I would have to buy a whole tray of the vaccine I'm order to get the two doses I needed. Which she was very rude while explaining this to me. I was also told that if my ferret ever needed a DES implant that she does not do it she would recommend uthanatia. Over all I had a appointment for my ferrets to get their nails trimmed, ears cleaned, heart listened to, and to have a uneducational or informational conversation with the vet that cost me $142.00. While she was clipping my girls nails she quicked her. When I told her she quicked her she said ,"Well it's her fault she was moving!" I do not recommend anyone taking there ferrets there. This place is misleading.

Pete Zipple

2022-05

Our dog was dying and we stopped by this clinic at 3:45 pm. Dr. Cerro was rude and uncompassionate and stated that she "had closed early because she was done with her work for the day"-even though closing time (on Google) is 5:00 pm. She didn't even offer to come look at our dog. Bad experience. We hope she doesn't act like this with all her patrons.

Michelle White

2019-05

Dr. Cerro is amazing! Our pets have always received excellent care here. Whether our visit was for routine vaccinations, complex illnesses, or surgeries we have always been pleased. Dr. Cerro was born to care for animals, she does this because she loves it! Services at the clinic are also very affordable compared to other clinics.

shawn Mckeen

2017-05

Seriously do not take your animals to any other vet in this immediate area! 2 other vets just gave up and said there was nothing we could do. Dr. Jan was our 3rd opinion and has laid out a whole plan of aggressive treatments and things we can try. She has such a positive outlook for my baby dog I feel so much better after seeing her today. I cannot say enough to recommend her!

Jennifer Greenlee

2020-05

Her prices for veterinary treatment are reasonable, but her rates for boarding are ABSOLUTELY RIDICULOUS!! I was led to believe that she was charging me $40 for a week for boarding and the bill turned out to be $40 A-day!! Now I know why she didn't want me to pre-pay!! I should have just left my goats with her!!! Not to mention how RUDE she was when telling me that EVERYTHING I was doing for the goats was WRONG!!

Linda Appold

2021-05

Dr. Cerro has been a lifesaver for our roosters. Don’t scoff, we value all of our of animals lives. It is rare to find a veterinarian that is so experienced with all animals. We drive from Mackinaw to see her. Dr. Cerro will let you know what you might do differently, but that is what she is there for or why would you go if you don’t want her thoughts. She is kind, straightforward, and always helpful. Thank you for the peace of mind.

_ Sburke22

2018-05

Dr. Cero is wonderful. She performs house calls. Her prices are reasonable. She also is extremely good with my animals. I have a chihuahua who really doesn’t like anyone the first time he meets them. I rescued him from an abusive home so he is skiddish. The first time we went to dr. Cero he like her immediately. I have never seen him do this before other than maybe 1 or 2 times with certain people. I have been going to her since. I am extremely pleased with her services.

Alisa Skripnikova

2020-05

From the beginning, this veterinatian has been very snappy, rude, and judgemental upon each conversation and each visit.We have taken both of our cats to this veterinatian on two separate occasions for two separate reasons.Female cat: spayed and vaccinated: total cost was over $400. That is the same price at just about every clinic. She did a wonderful job with no issues, so that did go well.Male cat: overweight due to eating female cat's food who is a fussy eater, and we couldn't separate them while living in a studio apartment. The vet was raising her voice and telling us that we are killing our cat by feeding him Blue Label canned food. She demanded that we switch to Iams weight control and had to be nagged to explain why protein is bad and a food with fillers is the only way. She scoffed when we suggested any other healthier brand and said, "NO! IAMS!" She said to have food out for them at all times and never let the bowls empty.We trusted her. Our already fat male cat has gained another 1.4lbs in one month!!! This is a direct result I have seen in him before from eating cheap dry food. I am going to get a second opinion through another vet. At the very least, her demands made our cat worse, and frankly speaking, we are sick and tired of being yelled at by this woman all the while being overly polite and cautious with her. Not returning again.Update: a month is not "overnight." I called two different veterinarians in the area who do NOT recommend feeding a cat food in high carbs and filled with byproducts, and that the worst thing you can do for an overweight cat is to give it unlimited food. I have my answers now and do not recommend this veterinarian.

Alex Modjeski

2023-05

So happy to have found a place close to home to take my parrot. Very compassionate and understanding with MY neuroticness 😅 with being a new bird mom.

Danielle “Nikki” Crawford

2022-05

Not good at returning phone calls or answering the phone. Took my dog in and did not ask ahead of time if they do payment plans my bad. But when I did ask was rudely told it's not a charity case when I told her I had $100 today and could do the rest friday. I was upset and hurt. Won't be back

Brooke Borgeson-Gray

2020-05

Dr.Cerro came to my home to assist with my dog's passing. She was professional and kind and a comfort to me in a very sad situation. I will always appreciate that.

kelly Robert

2021-05

Zoe needed b seen right away..no hesitation on same day appt and gave time to drive in...she doesn't mind being brought in by a tech..Thanks for being so good to my senior girl

Deedee Gorno

2021-05

Excellent service and wonderful care for my best buddy ❤. Thanks Dr. Jan!!

Maggie (Mageroo)

2021-05

Extremely knowledgeable treating all animals.

Pastor Doug Fletcher

2021-05

Dr. Jan is so good.

Andrea Kerby

2021-05

Had a great experience