4.8 (91)
5578 S Straits Hwy, Indian River, MI 49749
(231) 238-2278
indianriverpetresort.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
April Stocker
2023-12
Norman had a great time at the Indian River Pet Resort. They gave him his favorite treat every night before bed. His routine stayed the same so coming home was not a huge adjustment. Thank you to the staff for taking g such great care of Norman! I highly recommend!
Mary Hotchkiss
2023-10
Our two kitties had a cat condo vacation while we were away. They were happy and relaxed when we picked them up. The cat room is tidy and roomy with really nice cat condos that have climbing and privacy shelves and food and cat box books.
Samantha Gould
2023-05
Indian River Pet Resort's team is absolutely wonderful! I brought my shy Australian Shepherd here for a 2-week stay and she not only made friends with the team of ladies, but it sounds like she also had fun. Plus, they groomed her and she's so soft now! I really appreciate the team for answering all my questions and helping me book my dog's stay rather last minute. I also appreciated the live video stream of my dog's kennel while she was there. I had so much comfort that I knew she was safe and well cared for while I was on vacation. I will be taking my dog back when needed.
Makenzie Sides
2023-11
I have a difficult working dog and they treated him like a king! He was comfortable and happy when I picked him up. He even seemed to love the staff. I can’t thank you guys enough!
Crystal Bur
2021-05
We love Indian River Pet Resort. This was the first time we've left our dog and it was great knowing he was there. Brad and his crew are the best.
Mike Findley
2023-12
Margo is a fantastic groomer. Adaptable and consulatative. I’m so happy with her treatment of my 14 year old Aussiedoodle. Thanks, Margo!
Christina S.
2023-06
What a great place,our Scruffer is a senior pekingese ,we were very nervous about leaving him for 10 days especially since he hasn't been boarded for 4yrs, the vet is next door and we signed permission to treat if needed. His kennel(4x8) had no access to Webcam but was able to text every day, and he was doing great. We live in The UP of MI was on our way to Detroit. They even bathed him and washed his bed and blanket since he was there more than 7 days. Great staff. Very happy all went well.
Allison Leshock
2023-05
My husband and I booked 4 days at the “pet resort” here for our dogs to have quality, stress-free care while at our own wedding last October. With all the wedding prep, we didn’t want to question our dog’s safety. We were so excited to see them, but it turned out to be no fun at all. Right when we walked in, the lady at the front told us that she had to move one of our Boston terriers to a different cage (we had no clue of this). I was shocked and confused - we had left a list of phone numbers to call (our own and other family members who would answer 24/7 since it was our wedding weekend). She assured us that this was okay because it was an “indoor/ outdoor” cage. Our poor boy Boston terrier (who has anxiety) was separated from his sister for reasons they couldn’t explain and they said they couldn’t take him out, hence the indoor and outdoor cage. Our boy came back smelling like urine, along with his bed and toys we left him. At home, he doesn’t use a doggy door, so he probably had no idea that he was allowed to go outside on his own. When we pay for a service, we expect that it’s complete and that just didn’t happen here. Indian River Pet Resort gave up on our dog, put him in a cage for the whole weekend, and let him pee on himself. The lady at the front even said “he might have peed on himself!” because she could smell it too. I was beside myself. What are we supposed to say to that? Leaving your dogs is one of the hardest things to do; they are family. And it’s even worse picking them up in this condition. Guaranteed they wouldn’t treat any of their own dogs this way. We left the dogs with toys and a scooper in their food too - when we picked them up, the scooper was gone; just careless. I would skip this place and try somewhere else. I don’t think any pet parent would find it worth it. We left heartbroken.
j rambo
2019-05
We miss you all at Indian River Pet Resort!Roux is no longer with us due to old age, but I want to let anyone looking for someone to take care of their pet, hands down your the best.We never worried about our old boy.❤️
Kaleigh Habel
2022-05
We love taking our sweet pups here and have been for a few years! They are so patient and understanding and go above and beyond to care for our furry family member. Vixie always comes home tired out from all the fun she has! Our pups was a rescue with some quirks and we cannot express how much we appreciate their patient care! I wanted to update my review, which will always be 5 stars, and add that they are amazing! Great care next door at the veterinarian too! Highly recommend this place, they treat your pet like family. ❤
Jess Miller
2023-05
The Indian River Pet Resort is run by people who seem to genuinely care about your dog. It appears to be clean and hygienic and safe. There are many options including spaces that offer both indoor and outdoor lodging. However, the bottom line is that this place is still a kennel, not a resort. After a 4-day stay, our dog came back smelling like any other kennel. He was also hoarse from apparent excessive barking, although he seldom barks at home. One desirable feature is a webcam that lets you see your dog during daytime hours. Unfortunately the webcam also revealed that our dog was left in the dark for most of the weekend. This experience has reinforced the idea that we need to leave our dog in a real home next time we have to leave him. Perhaps the Indian River Pet Resort should be called “The last resort” if you have no other options.
Amy J. L.
2021-05
I have left my dog at Indian River Pet Resort on two occasions now - once for 4 nights and another time for 6. The resort was recommended to me and I’ve trusted it from the beginning. I only have good things to say because the facility seems well kept and my dog was happy to return. The best part is the price! Very happy with their daily rates. Thanks Indian River Pet Resort!
JUDGGYHOTMAIL
2021-05
Last year, when my relatives/cat care started leaving for the winter, I sought out a kennel that could take my cat when I travelled for more than a couple days. I didn't know if there was such a thing in my area of Northern Michigan. I was aware of Indian River Pet Resort, so it was one that I visited. And I discovered that they have a dedicated and secure cat room with individual and spacious "kitty condos" that are sight and sound separated from the dog area. I tried my cat there and ended up boarding her there several times for up to ten days. This place has been an absolute godsend!!! It's modern, clean, reasonably priced, very accommodating and the staff provides great affectionate care for Sugar every time. She shows no nervousness about arriving there or any issues on pick up. I give IR Pet Resort my highest recommendation! P.S. When I'm there, the dogs out in the large fenced in yard appear to be having a ball playing with each other and the dog kennels inside are very large and secure looking too.
Sandra Kraai
2021-05
The Indian River Pet Resort meet all of my expectations for safe care for my fur baby. I have a cocker spaniel who is very particular who she warms up to and had never hesitated to take to the resorts stall. I have tried other facilities and they have been fine but she is so delighted when she recognizes where she is going to stay. I have use the Pet Resort from one days care up to 2 weeks. Their pricing is comparable to others in the area.
Cfour Bond
2023-05
Fantastic pet day spa!! Our little 8 month old puppy had an amazing time at day care. Us humans went for a kayak float and the dogs had a play date. It was great! The spa personell were very accomodating and the facility was organized, clean and the environment was very comforting. Neza and us thank you so much, we all needed that !!!
Holly Gedert
2022-05
The staff at Indian River Pet Resort pays attention to all that is important - No. 1 - my dog loves it there. Being a Vizsla, he is very energetic and the staff is great with him. The location is clean. The staff is attentive, straightforward, professional and friendly. It is also nice to know that when he boards or does daycare, there is a veterinarian right next door for "just in case".
Donna Smith
2020-05
We are thrilled with our pet(s) staying at the Indian River Pet Resort. The facility is super clean and they offer a webcam, which is a fun way to check on our dog. The extra time they’ve taken with our dog after his brother passed was appreciated. Phone calls are returned promptly. Thanks for loving our dog like we do!
Dennis Wagner
2024-04
Always a great experience for our furry little child!
Savanna Sehl
2023-05
You can wash your own! Omg LIFE SAVER! as we have 4 huskies it can be a little much so they thankfully have amazing prices & services! Friendly & supportive best place around!
Deb Ozmemt
2019-05
We love this place! The people who work here have always taken such wonderful care of our dog! When we leave her, we know that she is in good hands. I emailed them one evening during our last trip to o check on my dog and I had a response email waiting for me the next morning! 💟💟💟
David Deuel
2020-05
Clean, convenient and next door to veterinarian. Operated by caring owners and staff who show a genuine love for the dogs and cats. My wife and I feel very fortunate to have access to such a boarding facility where we can drop off our Lab, for just the day or even three weeks, and know she is in capable and caring hands.
Ron Epley
2016-05
When we travel to northern Michigan we always make the effort to board our schnauzer Max at Indian River Pet Resort. The whole facility is extremely clean, and you can tell that everyone there truly cares about your pet. Sarah is especially awesome and does a great job. I can't recommend this place highly enough!!!
Rebecca DesArmo
2021-05
Indian River Pet Resort is our go to place for our 2 dogs or cat when we need pet care. The staff absolutely loves animals and it shows in the way they treat them like one of their own.. the resort is a super place and we especially take advantage of the pet cams to keep us in visual contact so we don’t get lonely! Highly recommend 👍
Steven Gonzales
2015-05
Outstanding pet care service. The owner loves animals, and his wife is right next door running a vet clinic. We are very particular about who cares for our dog, and we have never had a single issue with Indian River Pet Resort. Their facilities are clean (all animals who stay there must have current shots) and they have large play areas. You can choose the size of the kennel you want your pet to stay in, and some of them even have web cams.
Ellen Wregglesworth
2023-05
Our dog loves this place. Staff is amazing. They go above and beyond to make your dog happy/comfortable.
Tricia St. Pierre
2020-05
We love the Pet Resort! Our dog couldn't be happier when we drop him off (and truth be told, I think he's a bit disappointed when we pick him up!). Love the staff and the care they provide. They're always accommodating and flexible with my chaotic schedule. I wouldn't want to take my dog anywhere else.
Grace Goulet
2016-05
This place is a diamond in the rough! Very open air and clean facility! The staff let us walk on back to the kennel area to drop our dog off. We were nervous about leaving him at a boarding facility for the first time so we called to check in on our dog, and the staff told us our dog was doing just fine, and happy as a clam! The indoor outdoor runs were very nice with a doggy door that was closed at night. Overall a great place with reasonable prices!
Deb Fullford, Realtor
2021-05
I bring my german shepherd to the Pet Resort at least once a week for daycare and a playdate. She is obviously adored by the staff and she gets hysterically excited when I tell her we are going to Pet Resort. I thought the idea of "socializing while separate" sounded silly, until I saw the results. She runs up and down the dog run chasing dogs in adjacent runs and comes home tired, happy and emotionally exhausted by all the stimulus. I have been bringing her since she was a rambunctious puppy, and she has never had a bad experience. Long term boarding is great too! I highly recommend.
scot morrison
2021-05
Indian River Pet Resort is simply outstanding. I have been boarding my pet there for years and I cannot say enough good words about them. We are treated like family and my dog loves going there.
Rob Simon
2021-05
This weekend was our first time at IRPR. Our Puggle is 15 years old and kind of set in his ways so we were not sure what to expect. When I saw the accommodations and heard the routine I was sold. Not gonna lie, I wasn't sure how Fraser was going to do with his own doggy door but it sounds like he liked it! I cannot wait to bring him back there...thank you guys for taking such good care of Fraser!!!
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | 8 AM-12 PM |
| Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population