4.2 (36)
960 Razorback Dr, Houghton, MI 49931
(906) 523-5128
wildbillstobacco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melynda Purvis
2024-04
This place is AWESOME they have an amazing selection of almost anything you'd ever need. I just started work here 9 days ago and I feel so welcomed I feel like I truly fit in. This is absolutely a wonderful company to be a part of.
AlecSandra Pinckney
2023-12
Johnathan is always in the store when I come in. He constantly has a friendly demeanor and is able to give his own personal experiences for the products, making me feel more comfortable with what I’m buying. I love having Johnathan as my cashier.Another cashier to note by name is Amber. Just like Johnathan, Amber is very knowledgeable about most of the products in the store, even if she has no personal experience with it. These are my two favorite cashiers at wild bills houghton 🖤
Kita H
2023-10
I was so excited to discover we had a Wild Bill's locally! Kind of a mixed review for the staff🤔. First time (around Christmas 2022) I had a FABULOUS young man who was helpful and knowledgeable. Subsequent visits I've had okay service. Definitely cannot say I've had poor service and I'm happy we have the store in town😀
Lily Timmreck
2024-03
I bought 2 vapes that we on a deal for $30 and wild bills charged my card three times and told me that they didn’t take extra money even thought I was watching the money drain from my account $54.78 was taken from my account make it make since wildbills
John Bastian
2024-04
Great store clean and management is great . Associates are great and so informative
Victoria Ann
2023-05
Love going there for anything i need, only place i shop at now for pipes etc! Great staff, super helpful, Eryn and Gabe are my favorites to go to for help, advice and service! Eryn is super friendly and helps me with anything i ever need, if i ask her about something she doesn’t know about she makes it a point to find out for me fast and easy! 😁 bought a roach clip bracelet from there that i absolutely love! They have the coolest glass pieces I’ve seen compared to other shops! For sure a most stop shop! Make sure to ask for Eryn or Gabe! ❤️
Emma Norwood
2023-09
Staff made me feel like I was intruding on their day. Got a really cute pipe and cigarette prices were a bit cheaper but customer service could be better.
kitty expiento
2023-07
Staff is nice, but not always knowledgeable. They sold me the wrong coils, and I couldn't get a refund or trade because of the store policy.
leilita James
2023-05
The worst place to buy anything. I spent $70 and both vaporizers were defective and didn’t work: the clerk did not give me a receiptThen I went into the store the next day to exchange them because they didn’t work. They told me NO EXCHANGES, no REFUNDS. Without a receipt. No exception.She couldn’t look up my order. She couldn’t do anything for me.Don’t shop here if you don’t want to waste your money on products that don’t work and if you do, you better get a receipt or your SHT OUT OF LUCK!!no worries. You guys will be reported for abusive consumer behavior.
Chloe Waisanen
2023-05
The staff here is very kind and knowledgeable. They have good prices and a rewards program! Highly recommended anyone to go here. I've been to other wild bills branches and this one is the nicest one!
Eryn Fischer
2023-05
Very spacious & fair pricing on everything in store. As a new staff member of the team here id say it’s one of the best job experiences I’ve had.
Mary Cramer
2023-05
Very helpful staff..and good prices pretty clean good shopping experience
sierra wright
2023-05
Great place with a large selection and variety of things. Very spacious and easy to walk through, and the humidor is super neat!
Earth Waterfall
2023-05
Prices and selection can't be beat.Edit- the mystery bags aren't worth the gamble. I decided to take the risk and the bag had all menthol and ice flavors which I smoke neither.
Bilbo Swaggins
2023-05
Beautiful store, great prices, and quality customer service.
Kristen
2023-05
Defective products are sold at full price. Including but not limited to the Yellow Mr Vapor Maxx.
Brittany Kilpela
2023-05
Great prices, friendly staff
Traci Pethtel
2023-10
Customer service are rude
Lucas McDermitt
2023-05
Very clean; very welcome atmosphere!
Gabriel Fraley
2023-05
I love the atmosphere and the people are great
Brad DesRochers
2023-09
Quick & knowledgeable staff
Susan Harry
2023-09
Should be removed from children's vision
James Williams
2023-05
Great selection and service.
Shelby
2023-05
Horrible customer service.
kevin jones
2023-05
They have it all!
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-6 PM |
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