Kroger

AlTrashonna Adams

2024-02

Hands down the worst Kroger I've been to as far as checking out goes. On any given day the lines are longgggg. One set of self checkouts open and two (at most) regular checkouts. I'm currently standing in a line that spans all the way to the back of the store. There are people behind me too. This is a common occurrence. There is no such thing as a quick trip at this store.

Colin

2024-05

Long lines with only 1 slow moving cashier and the self checkouts. Prices are high aside from the yellow tags, Meijer is much cheaper for most items. Dirt/grime on the floor.

Mrs. “DeClutter Specialist” Raye

2024-05

BLOOM HAUS by Krogers Dozen Red RosesMy experience with BLOOM HAUS by Kroger's Dozen Red Roses through DoorDash was exceptional. It was my first time ordering roses for myself through this service, and they made it memorable. The packaging was charming, ensuring the red roses arrived fresh and vibrant. The on-time delivery was the cherry on top, brightening my day. A delightful choice for a floral treat! 🌹✨ #BLOOMHAUS #DoorDashDelights #RosesForMyself #FloralJoy

lance woodard

2024-04

This particular Kroger's is horrible and the service is down right horrible. One example is on April 1st, it was literally no shopping carts available. So they said they have no one to gather them and basically just deal with it. So I asked an employee can I speak to a manager. She said there's no manager on duty, and I qoute "it's not my store, and I really don't care". So that means that's how this Kroger's is being operated. And you know what, I walked out, because you are a representation for Kroger's. And honestly why should I give you my money, because you don't care about your customers. So you just lost a customer and my money, trust me I was a manager for many auto retail business I had to make sure my customers were treated right and taken care of especially if I seen that something was not right.

Amanda Virsila

2024-02

Hands down the worst Kroger in existence. Unbelievably long lines, every single time I come here. Today I also had the absolute rudest employee “help” me at the self checkout, which was just her very snobbily saying she can’t do anything, and I need to take all my items off the bagging area including a heavy case of water. Cool. I can’t believe this place is still standing at this point. Others are right - drive the extra few minutes to a different location.

Joya Mills

2024-02

They have very fresh and very well prepared vegetarian Sushi. Plus it was one of the only stores that had frozen cut okra. There wasn't a long wait in the check out line and the cashier was friendly.

Rachel “Mickey” Paille

2024-02

I've been a Kroger girly for years but since I moved this is my local store now and I HATE this location. Today I saw 2 6pc packages of kefir (a dairy product that must be refrigerated) sitting on the floor next to the cooler they belong in. They weren't even unpacked, so that tells me it wasn't done by a customer. So gross. Every time I go here I see something crazy like that and the employees seem so stressed out. The lines here are always atrocious. I have not once been able to get a cart or even a basket for my items, never even seen a basket in here. The customer service desk people pretend they don't see you so they don't have to help you. And this is just what I've seen in like 4 or 5 trips to the store. I'm done!

s

2023-12

Always short-staffed, which is not the employees fault, but makes for an awful customer experience, since Kroger won't hire more people or treat employees well enough to want to work there.The staff that is there is usually curt, if you can find someone. Customer service is never open. The pharmacy acts like you're a nuisance. And everyone gives you misinformation.Produce is often poor quality and sparse.I avoid at all costs.

Jay Han

2024-01

I went in on 12/22/2023 at about 3:30-3:45pm. I want to pay special attention to the bagger who helped me. I could tell they were shorthanded, but he still went out of his way to do a great job in helping get my groceries packaged. Thank you!

Bethany H

2019-05

This Kroger can get really busy at times. Their produce is usually pretty good but not a huge selection. Great wine and beer aisle. Polite and helpful staff. Biggest issue is how busy it gets and out of stock items.

Howard D

2023-11

Check out the broken glass. Nobody was attending to clean up this dangerous threat to someone’s safety. Corporate MUST do something!! Zoom in. I couldn’t believe this.

Andrea Shamily

2024-03

Very nice lady at the customer service desk. It has a very odd old smell. Seems more out dated than other locations. Would I go back? Probably not.

MsMoua01

2023-05

Did order pick up and it was good but they never seem to complete my order. It’s like they are always out of the items I wanted. Also, when I went inside to the customer service area to get a replacement Kroger plus card no one was there at the counter. I waited and still nobody showed up. I went to the cashier and asked the employee and she said I have to reapply for a new card. My points will not transfer over so basically you’re starting fresh which I thought was dumb. There should be replacement card if you lost your card!

Brandon Pincombe

2023-12

Beverly Is the rudest laziest employee this location has. She claims to be a manager but her work ethic shows different. This is the 5th visit I came in and the service desk was closed. I asked the "manager" for assistance and that's when miss rude Beverly yelled at me and said she couldn't do I asked if she could give me a time when it's open a d she yelled again and said not at all. That she was "too busy".... there was 2 customers at self checkout and Beverly rude self was doing nothing.

Ryan Bond

2023-12

Just awful, self checkout lanes always closed, everything out of stock, employees seem to hate you. If you come to this store your looking at minimum 20 minute checkout time, and that's on a good day.

John Adamovicz

2024-03

Since the pandemic setting foot in a kroger is a terrible experience, and this is the worst one around. Be prepared to wait in line 30 minutes while half the staff stands around doing nothing.

Sarah Avery Mancini

2023-12

This is my least fave grocery store to shop at. Super limited selection + stock, never really clean inside, always a huge lineup cause there’s never many cashiers open, can machines typically down

Anita Stylez

2023-12

This Kroger is bio hazard, bathroom disgusting poop on the floor from toilet over floor. There floors dirty employee walking around act like there working but wasn’t doing nothing employee sitting not doing anything it obvious whoever the manager there run a nasty unorganized store. Covid, flu, stomach virus going around if osha come in there they will shut that store down. Kroger cooperate need to visit more often or they don’t care.

Kyle “KO” Apsey

2023-10

I've never seen a store that employees so few cashiers that there was always this long of a line. Self checkout too. There is only ever two registers open and the self checkout line is always 50-100 feet long. Always takes 20 minutes for checkout. It's insane that they don't hire or allocate more employees. I know the company is making money, why aren't they paying enough or allocating workers properly.

Radiant Lawn Maintenance

2023-12

The worst Kroger in Michigan! The employee's have the worst attitudes and are so very unprofessional. They don't want to work at Kroger at this Kroger. Guess services is never open and went it is, they pick and choose what services they fell like offering. Terrible!

Olivia Crow

2024-04

This is the biggest p o s Kroger. Never any carts so if have kids you might as well drive the extra mile somewhere else. The lines are also horrible.

Tyler Common

2024-02

Probably the scariest Kroger in the world. I live right by it and avoid it at all costs. You’re better off going to the Royal Oak Marketplace location.

Andrew Mills

2023-05

This is the worst run store on the planet. Lines are always aisles deep (see attached photo). Kroger makes billions of dollars, the CEO made 13m last year alone, revenues exceed 150B annually, and they cant rub two nickels together to hire a couple extra employees. These arent the acts indicative of a place of business, its the face of a criminal enterprise.

Tyrese “Mr.Rate U” Gentry

2024-02

The shelves were stocked the store was clean. The employee greeted me and the sales were awesome.

Bridget Wayman

2023-10

Placed a pickup order and it got cancelled. No one called to inform me of this. Go in to talk to a manager and go figure not one available. Seen about 10 workers standing around doing nothing. When I find someone to talk to she says it’s the website that’s down…..looks at the employee who handles the online orders and she says “I’m off”…..and then the woman looks at me and chuckles and says the only thing I can do is help you get your order. Are you kidding me?!?! This is by far the worst grocery store I’ve stepped foot into and will NEVER again support this place or it’s lazy, incompetent staff! What a joke! Long lines, filthy, and staff that don’t work or help! Do yourself a favor and go elsewhere!

Insect Deli

2021-05

It's great - for me! Anything on sale here I always check the expiration date before purchasing. They frequently sell stuff at a discount that's already expired, i.e. snack foods. Fine with me, but others may wanna check to see the expiration date, if it hasn't been rubbed off lol.

Ken Bostic

2024-02

The customer service is unfortunately horrible at this location. I don't know what happened but it's no longer the pandemic, quit being greedy and pay for employees to be here and actually help the customers!

Sandra Jean Ferguson

2024-04

Love the convient location of this store. Ms. Bloomie, one of the cashiers, is the absolute best!!! She is very helpful and courteous to me and my family during every visit to the store. There is also a gentleman that works stocking ice cream that is also awesome. Sorry, I keep forgetting to ask his name....lol I'm still navigating my way around due to the changes but it's still my favorite store to shop at. The prices are well within our budget. Most of the employees are very nice and friendly.

Lashawn Ross

2024-02

Terrible, terrible, terrible. They never have any cashier's especially I'm the evening. Who wants to go through self checkout with a basket full of groceries!!!

Dave Heyne

2023-09

Would ya’ll pay a living wage so you can staff your store? Lines are crazy long. Store is crazy gross. Do better, Kroger.Staff is hustling their heart out, doing all they can. I add this context for fear that Kroger - like so many other retail giants - will deflect this 1-star review onto their already overworked staff.This one-star review is directed at Kroger as a business. A giant, massively profitable business. In a better world, this hellish, minimal viable product you’ve created would be illegal. You’re a parasitic blight on the community.