Dollar General

DJ StompedSatanNowHesDead

2024-05

Was in yesterday with a high psych client who had difficulties at the register and the cashier had the patience of a SAINT. Very nice young African-American man late 30s? He needs recognition for the way he handled the situation and also the way he treats people in general is kind, sweet, caring. Why can't all cashiers be this way?!🙏🏻💯

Shannon Kania

2023-12

Stopped in today to grab a few items I was donating to a family in need. I picked up a 2 pack of dove deodorant. The bigger size said $5 and smaller said $7.50. I assumed it was sale. The cashier rang it up as 7.50 I informed her the price on the shelf said $5 we walked over there she said yep it's in the wrong place. I asked to speak to a manager and her response was " I am and I am telling you right now I will not adjust the price you either want it or you don't!" Her attitude as a "manager" was horrible. Your staff made a mistake not me. I know Mr Bill would never talk to a customer in that manner. She was rude was another customer that was there ahead of me. Hope the owner's know the type of people they have as management! Sad there are so many people that would take her job and do it with a smile unlike she had.

Masebound

2024-04

Very bad employee that works here makes fun of people and profiles name is Bill

Andrea Ebert

2024-04

Never going back! Big guy is rude and yelling at his customers.

Theresa Diggs

2024-03

Will never shop at this dollar general again! Very rude customer service!! First and last time!

Maddy Contesti

2023-11

Stolen Pick Up Order! DO NOT PLACE A PICK UP ORDER HERE! Manager claims the order isn’t there and was picked up. But it was pick up after the store was closed?

Krystal Sandifer

2020-05

Very rude staff! This my only my second time shopping at a dollar general after finding out how good of deals you can get and there digital coupons. I wasn’t even in the store for 5 minutes before a staff member named ADAM came and told me we are not allowed to shop from the top shelf.I am a tall woman and picked up some shoes I thought were cute and didn’t even pay attention to the sign. And that sign doesn’t say we can’t shop off the top shelf it says it’s mostly for stock and ask for help. I can hear him talking under his breath about shoppers looking in the clearance area.Than he has the nerve to ask me If he can help me find what I’m looking for very rudely when I was just trying to browse at the clothes and shoes.I will never come back to this location and I did call corporate. Customer service is very important for a business to thrive! Terrible experience!Get some better staff!

Brittany Crenshaw

2021-05

After working a 12 hr I shift I popped in the night before Valentine’s Day about 5 minutes before closing to grab a few things to make my daughter a gift bag for the holiday. After finding they carried the new flavor of Mountain Dew I’ve been searching everywhere for I was excited! The convenience and availability the story l store provided for me was soon all washed away when the female employee forced my boyfriend and I to cash out and leave right at 9pm! I couldn’t even get everything needed for my daughters gift bag.

S Thomason

2018-05

This store has such bad customer service it's disgusting. It's even worse than the Family Dollar it took over, and I didn't think that would be possible.I simply cannot believe the level of disrespect I witnessed today. I visited the store for some superglue. I asked the associate if I could find some near the registers so that I could just get in line. To this, I didn't even get the respect of a response; just nothing but a blank stare and then the associate proceeded to walk off down some isle.I found the item and checked out. When the associate came back to her register I had pointed out that I found it, no thanks to her help, to which she just stared off again and elicited absolutely no response. How rude. To be honest, it appeared as though she was stoned.As others have acknowledged before, I believe this is (entirely) a race thing. It has everything to do with the demographics of this area, even though Hazel Park has made valiant efforts to improve the quality of the city. I don't mind shopping in this area, for small things, but not when I get treated like this.I will not be coming in to this location any longer. Much better customer service can be had right down the road.

Jenn Marie Newton

2020-05

I went to do some last minute shopping on Christmas eve & was having a very chaotic day.Not only was the store clean, it was actually pretty well stocked considering the holidays. I inadvertently left my wallet at the counter. Being that it was Christmas, I wasn't even aware I'd misplaced it until last night after they closed. I drove up there 1st thing this morning & they had found it & were keeping it in the safe for me.Such a wonderful & caring crew they have there. I am beyond grateful to them!

Elizabeth Betts

2020-05

Store is ALWAYS a mess, products are past expiration date, staff is extremely rude and does not act in a professional manner at all. This place is a disgrace to the entire company. I only visit this location on very rate occasions. It has been this way for a very long time. Unfortunately it is close to home, quicker than Kroger and most of the time cheaper than CVS.

Keith Chartrau

2019-05

Stopped at Hazel Park Dollar General Store this afternoon. It was very clean and the shelves were fully stocked and neatly arranged. New Manager was at the cash register asking how my experience was. Great job!

Cindy Zobel

2023-05

Everytime I go in I'm always Greeted by store Associates..Very Friendly..Can answer my questions and actually direct me where to go to find what I need..I like Our Dollar General..Excellent Customer Service!

Wendy White

2020-05

The girl that works there is an absolute delight. She is super friendly, patient, and says hello to everyone as they come in the door. Plus, she remembers me from the previous visit. As soon as I find out her name I will edit this post and add it.

Jennifer Scheid

2019-05

Love the store but Hazel Park location is often out of stock on a lot of items. Even though we are regulars and have asked to order a specific item they haven't yet 2 months later, you'd think they'd treat regulars more respectfully.

Byron McFarlin

2021-05

This particular Dollar General is well-organized and clean. The staff is friendly and willing to help if you have a problem finding something. I would recommend this Dollar General to family and friends. Great job to everyone working at this Dollar General your service is appreciated.

Tina Columbo

2020-05

This location on 9 mile and John R. In Hazel Park is an absolute mess! There are always carts full of stock everywhere you walk. Can't even get to anything. I went there Monday Feb. 17th and they were out of a lot of products I was looking for. Carts full of stock in the Isles and all over the back room. The worst dollar General I've ever been in!

Julie Reese

2019-05

This is your typical Dollar General. It's a bit on the small side, but has the basic essentials and name brands. You'll have a bit of a struggle with carts because there is no ramp at the entry and you will have to navigate over the curb. If you know your prices, you can get some good deals and there is plenty of selection. Staff is usually very pleasant

Joseph Robinson

2020-05

Apparently, a man can not carry a small bag, like a women's purse if you will... Because I was told to leave my bag with him behind counter, I said no, would u ask a women for her purse?? He said No.. I have to carry medications, and other things also with me... I'm a Very regular shopper at the 9 & John r location, but No More! Extremely rude about this situation, and needs better training!!

Victoria Campbell

2020-05

Workers aren't as welcoming as most dollar generals. They greet you & that's as far as it goes. No smiles. Looks like they don't want to even work there so they be looking miserable & act it too! Except for the big guy that is there! Products/items are constantly unorganized or never stocked.

Sarah Varner

2019-05

Im surprised that there is a lot of good reviews on here because honestly, the last 4 times ive been to this location there has only been one person working. or if there are other emloyees in the store, they dont come to the registers and help out if there is a line. Ive stood in line for at least 10-15 mins every time ive come here. a lot of things are out of stock, and there is always carts full of things blocking aisles, or all the carts are out in the parking lot. the kicker for me though was when i was waiting in line and watched another employee clock out early and leave the one girl with a line full of people. i will be finding another dollar general to go to

Cinlindy Zamojcin

2020-05

Good store & close to home! But twenty something age employees always tell me & other customers how tired they are & how they would rather be anywhere else. Such a shame! That's the only bad part about this store.

Kenny Studio

2021-05

What a difference a staff change makes. I pleasantly goes into your store. The new personal/staff are wonderful pleasant.Thank you and store us very clean what a GREAT!!! Difference

Jeffrey M

2020-05

Store was a complete mess, cashier was on the phone throughout the whole transaction . Definitely won't go back there. Cashier seemed upset we interrupted her phone call. Management needs to step up.

Debbie Geddis

2020-05

This was my first time in this store. If you have been in 1 you've been in all of em'. Nothing to brag about. The Cashier was very friendly and pleasant to talk to.

valeria weekes

2021-05

This the cleanest most organized Dollar General I've ever shipped at. I would rather drive here instead I going to the one 2 miles from where I live.The associates are friendly as well.

Christopher F

2019-05

this is one of the best dollar stores I've been to is always clean it's always stopped the staff is friendly they always have items in that you want and if they don't the items will be in the store the day or the next day very good store to go to.

Smackledorf Mcsween Sr.

2019-05

The always have my ICE sparkling water. I'm diabetic and I hate having to drive all over looking for it. They also have an autistic clerk which is a HUGE plus for me because my son is autistic and it gives me hope that the world isn't completely mad.

Emily Wingle

2020-05

I never have a problem at this location. One suggestion I would make for them, would be to keep their selves stocked with all size diapers for all brands.

Andrea Rivard

2019-05

The people that work there act like you are interrupting their personal time. One cashier had to finish texting someone before helping me. I'll drive to the Dollar General on Dequindre, the people there are friendly.