Rite Aid

Marcus Vanderpool

2023-12

My experience with Joshua at Rite Aid was great! He was the perfect combination of funny and kind, putting his customers at ease throughout their transactions. He was always willing to help, always had a smile on his face, and was knowledgeable of the products on hand. His personality and attitude made my visit to Rite Aid a positive one! I will definitely return and recommend Joshua to my friends and family.

Laurel Jelenek

2023-05

Great Pharmacy staff. They are friendly and quick. I have gotten vaccines there and you really do not need an appointment. I am moving my prescriptions to this store because of excellent service. The store staff are very helpful and very pleasant.

Krista Jo Leverett

2023-05

This Pharmacy is the best of them all in my opinion. The whole team is friendly, knowledgeable, caring and remembers me from visit to visit. When I have questions or need insurance information this Pharmacist is more than willing to take the time to help until the situation is resolved.

Heather Spotts

2023-10

Made an appointment for covid booster after receiving a text from this pharmacy. When we arrived, there was a sign in the front saying they are taking walk ins as well as appointments. When it came our turn, the tech let us know they were out of vaccines. Why would you take walk ins when you only have so much vaccine and you have solicited people to make appointments?

kai lyja mes šokame.

2023-08

Ramy and Bailey are phenomenal! I have been coming here for years, and I am happy to drive from West Lansing to receive such great care and service for my two children and myself. Ramy and Bailey are both extremely Knowledgeable, efficient, reliable, caring, and all around great people. If you are looking for a pharmacy that cares... I would absolutely recommend the Rite aid Pharmacy in Haslett, MI.

Wendy Gutek

2023-05

I would and already do recommend this Rite-Aid to everyone! The pharmacist and pharmacy staff is A++ with the speed of filling prescriptions, the helpfulness and CARING about their customers. The Rite-Aid store is always clean and staffed with really helping and kind people! Also, they have a drive-thru pharmacy and do vaccinations and COVID services. Great and fabulous pharmacy and store! Kudos to Alex and Ramy the pharmacist’s who are superb at their job!

Joycie FS

2023-06

=On September 7, 2022, at 8:36 PM at our local Haslett MI. Rite Aid, Brenda was very thoughtful. She was pleasant and friendly. Helpfulness was her style! I enjoyed being a customer when she was serving....JFS.On January 1, 2023, in the evening at our local Haslett MI. Rite Aid, I needed hand lotion, and I received great help from a lovely employee. She did a great job explaining the types of hand lotions and thoughtfully asked if I saw a doctor about my concern for cracked fingers. I told her no and that I only needed a hand lotion. She was very nice. I enjoy shopping there. It is a bright, pleasant, clean, well-lit and welcoming store....JFS.=On 5.28.2023, Privacy is my policy. Around, on or near the 2023 Memorial holiday weekend at the lovely Haslett, Michigan Rite Aid, I had personal items that I did not want everyone to see, therefore I asked a very gracious and pleasant salesperson, I believe Crystal-(Cristal), to check me out. She very lovingly did! Privacy ruled! I am deeply grateful for the thoughtfulness, nursing qualities, understanding and service that Crystal-(Cristal) provided. I hope I have her name right. The other associates are wonderful too, but I do not know their names. ....J.S.

Susan Patrick

2023-05

Ramy (pharmacist) and Bailey (pharmacy tech) are amazing people. They are always attentive, kind and knowledgeable. Their smiles and good attitude mean so much.

Sharon Healy

2023-07

Pharmacist and staff are very well educated, are caring and always wanting to help you with whatever you need. Never crabby always very nice and caring.

Carol Freeman

2019-05

Always very friendly and helpful. I've been using their pharmacy for at least 10 years and they have always been informative and helpful. Sometimes people seem to get upset with the pharmacy when it's really an insurance issue or the cost of the Med. Rite Aid has no control over this.

Jeremy Herring

2016-05

I have been using them as my pharmacist for over a year and going to the store for random items and they have always been great! Mostly I am complimenting the actual store employees than the pharmacist bc the employees have always been nice and welcoming and managed to engage in small talk every time! I have never had a problem with the pharmacy, they just aren't overly nice or engaging!

Glenn Marshall

2020-05

We have been using this pharmacy for many years and have always been more than satisfied. Alex is great as is a newer young woman pharmacist. I think her name is Tina, but I'm not sure. I can't leave out the other store employees. MacKenzie is wonderful.As a matter of fact all staff are helpful and pleasant!

Allyson Tabor

2020-05

Alex, the pharmacist, is WONDERFUL!! He cares about his customers, he is kind, efficient and has an abundance of knowledge and patience. Alex is the epitome of what doing the job well, is. I cannot say enough good things.Also, most recently I am getting to know Tina who also is a great pharmacist. My encounters with her have been great and look forward to more!

C Ferguson

2020-05

I can't say enough positive things about the pharmacy and staff of the Haslett Rite Aid store. I've been a customer for over 20 years. The pharmacists get to know you and are helpful w/explainations and education. I have friends that now come to this Rite Aid for its drive-up conveniance. The store staff are always say Hello! and are ready to help!

Prabh Singh

2023-12

Thank you Adil in the pharmacy. Great service and unbelievably fast!

Josh Taylor

2013-05

I just want to clarify before starting this review off, that the PHARMACY is the only thing I'm complaining about here. The employees in the rest of the store have always been very friendly and helpful, and always ready to provide outstanding customer service. So it is not them that this review is directed at, it's directed at THE PHARMACY.An older gentleman works there. He has short grey hair, is probably in his late 50's, early 60's. His name is Bryan from what I understand. My partner and I have been going to this particular Rite Aid for about 15 months now. We are now going to change without question. This man is extremely rude, has awful customer service, and is extremely unreliable.We needed our meds, and they were some that were desperately needed. The meds were literally needed, as it was a life or death situation. The doctor we go to has made it clear that they have done their part on their end. By this I mean they definitely have sent the proper prescriptions to this Rite Aid location. Yet, EVERY time we went here, they NEVER got the prescriptions right. First they only gave us half of what was required. This was fine, because we just called the other meds in and got them later the same day. However, this happens EVERY time we try to do business with these people. It has happened so many times I've lost count. The worst part about it is, Bryan, the older fellow, is quick to blame the customer and doesn't take responsibility for his poor social skills and lack of customer service. Last night was the last straw. The meds were not all there, AS USUAL. So, since we were out and needed more, we had to call again. However, the pharmacy said we had no refills left. We had only just called and spoke to the doctor to ensure that everything was good on the doctor end. We verified it was, then called Rite Aid back. Not only were we treated very poorly, but we were also passed off from employee to employee, because they: "were busy."This was irritating, but not a huge deal. By the time we spoke to someone who actually knew what they were doing, they told us there was nothing they could do, even though we did our part and desperately needed the meds. They were then argumentative about it. There should be an exception when the prescriptions are needed for life and death situations. This wasn't the case, and they were rude, but finally gave in and said they would fill it for a day. I went in to pick up the meds, and Bryan proceeded to tell me that I made a big deal on the phone about getting the scipts. I told him, yes sir, but it's a life and death situation. He then proceeded to tell me I needed to pay more attention to the "no refill" label on the bottle. After explaining that I had already talked to the doctor, he still argued, and not quietly, but rather loudly, embarrassing me in front of 3-4 customers. I said: "Okay, well can I please just have the meds? I need them." By this point my blood was boiling, and I was just trying to stay calm. He then shoved them in my hands, and I said thanks. I then said how we will be switching to Walgreens Pharmacy after this poor experience. He then yelled: "WELL I CAN'T GIVE YOU THOSE THEN!" and tried to snatch and grab them out of my hand, LITERALLY. I said: "Nope, sorry." Then walked off and talked to the managers up front. It wasn't their fault, but they were very polite, understanding, and informative as to where I could complain. Bryan does not deserve his position. There are many hard-working people out there that would love to take his occupation, and would actually treat customers with dignity and respect. Part of being a good employee is having good customer service. They just lost some good customers. Screw the pharmacy at Rite Aid, off of Marsh in Haslett, MI. If you need your meds and take your health seriously, then please save yourself some trouble and go elsewhere!

Amie Akers

2016-05

Hello I am writing with frustration so big my blood is boiling. You say with Rite Aid its personal. Well today I was treated like my life did not even matter a smidge to you. I had all my prescriptions at Haslett Rite Aid in Haslett Mi for many years. They became more and more difficult to work with as years went on. I started changing pharmacies with a few scrips but never authorized a complete transfer of all scrips at any time. However Rite Aid transferred them all without my permission. I had a prescription for an albuterol inhaler with them or so I thought and I have been a lifetime severe asthmatic since age 2 now 38. I called today to find out my scrip had been transferred to our other pharmacy without my permission. That pharmacy was closed at 6 PM. I asked them to please try to do something as I was completely out of my inhaler I had a really bad day with symptoms they told me there was nothing they could do unless my dr called. We called my dr who called as fast as he could as it was around 8:00 that I started having and attack. My dr called my husband at 8:45 and said he was calling the pharmacy my husband raced up to the pharmacy walked to the "open" counter at 8:58 to hear the pharmacist on the phone with my dr telling him he refused to refill my inhaler even though my dr called because they were closed. Which they were not technically because it was 8:58 and closing was at 9. The pharmacist got off the phone and my husband asked him "was that my dr calling for my wife who is at home not able to breathe" The pharmacist replied yes Im sorry we are closed my husband told him that it was only 8:58 the pharmacist said again that he was closed. The dr ended up having to call in my scrip to yet another pharmacy because of this. I sat there for 1.5 hours unable to breathe because the Haslett Pharmacist did not care one bit what was happening to me even though my dr and myself followed through with contacting them , even though they had transferred my scrip in the first place without my permission. I am considering heavily getting an attorney I know I at least will contact one in the morning to find out my rights. I could have died in the midst of all this. There might not have been time to get to the ER or Urgent Care if my symptoms suddenly spiked. I have 4 children that death would have been on the hands of Rite Aid since the pharmacist decided it was to inconvenient to fill my inhaler prescription even though technically they were still open when my dr called. I want something done about this. I am hoping Rite Aid will seek to do something about this on their own without legal intervention.

James Murray

2023-05

The pharmacy was extremely helpful to me. Remy, the pharmacist, helped me with an insurance issue and I don't think I could have navigated it without his help

Austin Brown

2022-05

Went for a PCR COVID test, tried calling for results 2 days later. The phone rang endlessly for about five minutes, and then I got hung up on. And the second time I called back, they immediately sent me to voicemail. At all of 3:30 in the afternoon. And then I couldn’t even speak to an actual person on the phone, they just sent me to an automated message about how they couldn’t discuss Covid results. How is it that you can get a Covid test, but you’re never allowed to know the results of that test? This place is an absolute joke, ran by a building full of ignorant people.

Holden Holsinger

2023-05

Very friendly staff in both the front and the pharmacy. Pharmacy staff always take time to answer your questions.

Máxima Zorreguieta Cerruti

2022-05

Covid test results took 7 days. Went to Lansing Urgent Care 3 min drive away and got results in less than 24 hrs.

justin G

2023-06

People who care, know your name as you come to the desk, smile and take an interest in your life work here. Incredibly understanding and friendly staff. Thank you guys for all you do!!!!

Stephanie Marie

2023-05

Convenient place to stop. Staff is always willing to help you find things and answer questions. Usually a quick check out!

Michael Foley

2022-05

Why does it take a week to get a covid test result? Work is bugging me about this and we want to know if we are sick to take the right precautions. We all know the rapid test shows up in 15 why does it takes DAYS?

Han Zhang

2023-10

I like that they print the prescription information on a whole sheet of paper that doesn't easily break 😄

Fiona W

2023-05

The pharmacist was very friendly when I went to get my COVID booster and the appt went went very fast.

Richard Burks

2023-08

Awesome experience. Friendly people and nice prices. Feels like a family store.

Hamza Abugroun

2023-05

Iam very pleased with my transactions with rite aid .Their staff is very friendly and dedicated to their work.

Kathrine Neils

2023-05

Pharmacists and pharmacy assistants are kind and caring and very good at their jobs.

James HOWLETT

2022-05

Great place to shop for beauty products, prescription drugs, health and nutritional supplements, beer and wine, beverages, candy, snacks, immunizations, the staff is very friendly and helpful, come and visit them. 😀