Rite Aid

Linda Yonan Schultz

2024-02

Both Pharmacists, Chris and Dean and Tech Rachel are very attentive. Always ready to take time to answer questions and always with a smile. All of the sales associates at my store are great!!

Kennedy Perakovic

2023-12

Never had a negative experience with a pharmacist in my life until today, I patiently waited for them to open back after lunch, pharmacist was the one helping me had zero bedside manor and when I had an issue with my prescription he was incredibly rude and acted appalled because I asked a simple question about my literal life saving drug. “I’m telling you I didn’t make a mistake” if you aren’t happy at your job please leave, taking it out on the customer never helps. This isn’t my regular rite aid but this ensures I’ll never be back.

Justin McMahan

2024-02

The employee working the front counter on the night of January 7th needs a lesson in interpersonal skills if they're not going to get fired. When greeted, we were asked how our night was; after replying good, we asked how his night was going, and he replied, "good until you showed up."

Navy Corpsman

2023-06

To the owner of the Rite Aid in Grand Blanc, next to Pet Supply Plus. I was in to get our regular medicine and other items. I learned that Kellie, a long time manager, had been let go, supposedly because of missing work hours. Kellie has been a person who has helped my family for years. Especially during these times of covid. I can't remember a time she wasn't in the store when we came there. I can also remember when there were hardly any employees during the bad covid pandemic months, but Kellie was there, always a smile on her face and ready to help. Shame on you for letting her go. Your other employees don't have much good to say about you. There is not much loyalty, it seems. Except for loyal employees who are taken advantage of and let go for no reason. I'm asking everyone I know to start going to Walgreens. I would give specifics of what you did, but I don't want you to let anyone else go. The ladies at church will help pass the word. Shame shame on you.

Heather Worden

2023-05

Came in to burn 10 mins and look to see what toner shampoos they had while waiting for pet supplies plus to open. Once 9am hit I left the store to head over there. I ran into a customer that was also at Rite Aid and she I formed me the old guy at the register made the comment "oh I hope she didn't "borrow" anything" the customer was even taken back by his comment at assuming just because I didn't buy anything I was stealing. I went back to the store and confronted the employees and there excuse was my purse open.........if I stole something why would I leave my purse open!? That's the dumbest thing I've heard. Regardless of what your employees think about a customer in your store you shouldn't be talking like thar to other random customers, unprofessional and discriminatory

Jordan Williams

2023-05

Terrible customer service in the pharmacy. I just witnessed the manager storm into the pharmacy area at 1:45 to say that the pharmacy is closed. I didn't care, I just got in line, but there was an elderly gentleman in front of me waiting to be served. In announcing that the pharmacy is closed everyday at 1:30 for lunch, the manager pulled the metal gate down from the ceiling almost hitting the poor man in the head and actually did graze him on the shoulder. I thought the pharmacist behind the counter might act a little more professionally, and let the older gentleman be served before closing down, but instead he too whined about already being 15 minutes into his lunch break. The man protested quietly asking if he could still go ahead since he was already in the waiting area, to no avail. I wish I had spoken up, saying that I didn't need to be served but they should still take care of the gentleman. But in the end they turned him away. I apologized to the man and we both went our way. I still can't believe the lack of customer service or even common courtesy I had just witnessed. I get that people need to have their breaks, etc., but I can't tell you how many breaks I've worked through on 10, 12, 14 hour shifts because the job needed to get done. The manner of the manager was very abrupt, discourteous, and showed no respect for the additional effort which the gentleman would have to go to in order to either return later or go somewhere else to fill his prescription, whereas I am young and healthy and it is only a minor inconvenience. I was appalled and only too happy to write this review and go somewhere else. To be fair, when I entered the store I was greeted very cheerfully by another associate.

Rambo

2024-01

Regarding Kennedy post I too experience the same problem, I was there picking medicine for my mother and the guy literally said I need to get an better job

Lyndsay Williams-Gregson

2015-05

Recently switched back to this location for scripts, my husband and I are very thankful for the helpful staff. There was one issue with insurance and after a few hours they were able to help straighten out everything. They know their patients and you can tell they actually care and want to help you, unlike a few other Rite Aids in the area.

Johnathan Burkhardt

2022-05

If I could give 0 stars, I would. I went up to go purchase snacks I wanted to buy and they gave the excuse my card was declined when I checked my bank app and I had enough on the card to purchase the stuff I wanted. But they refused and voided the whole thing. Scum place don’t recommend coming here. They’re only here for the paycheck. Wasting everyone else’s time for people who actually want to work.

Ljo Badge

2023-05

I had an outstanding visit at this Rite Aid Nicole help me find my items quickly efficiently, and was very friendly. Great store to shop at would highly recommend.

Kaia Sessions

2022-05

Had went to another location 8360 s Saginaw to get a Covid vaccination. Was told by a very rude lady they don't take walk ins. So we went to this location instead and the pharmacist was amazing and he had no problems taking care of us. We will visit this location from now on.

Kris Neale

2023-05

Chris G, the pharmacist at the Grand Blanc pharmacy is wonderful. Thank for for always taking time to answer my questions and explain everything I need to know.

Matt Taft

2023-05

DO NOT BUY THEIR FOOD PRODUCTS!!! My partner recently bought burger buns from this location and when he got home they were covered in mold.

Jaylin Duhon

2018-05

The pharmacist was very knowledgeable with the different medications I was taking and helped me stop a potential interaction with two different medications! Very knowledgeable guy and a nice store. It was just redone too!

Janet K

2020-05

The little assistant manager Jess is a wonderful person very kind and helpful, you are very lucky to have such a great hardworking employee!

Catherine Miller

2022-05

Very friendly staff and clean storeYour medication is always ready for pickup

Alex F

2023-05

They good. They gimme my meds and shots. And Redbull. Nice too.

Alex C

2019-05

Have had friendly employee interactions. As nice as any Rite Aid.

Sheree Galloway

2020-05

Always get excellent customer service! Chris and Dan are AWESOME Pharmacists!

K Dean

2023-05

My local drug store. They have a little bit of everything here.

Carol Proffer

2021-05

Always friendly and helpful staff! Awesome customer service!

WitchyBritches

2018-05

The pharmacist is wonderful

Tyler Newvine

2021-05

Helpful and polite staff.

Josh Walker

2020-05

Horrible customer service