Meyer Ace Hardware

4.4 (245)

1961 S Otsego Ave, Gaylord, MI 49735
(989) 732-1394
meyerace.com

Claimed
Hardware store
Home improvement store
Paint store
Tool store
Hardware store stocking household tools, garden supplies, home decor & more.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Greg Watling

2024-04

Let's just say I needed a lot of help with a plumbing problem today. Don't know the guys name, but he really helped a lot and now we are on our way to a good fix. Always get good advice and products. Thank you.

Cylee Sawyer

2024-02

I just had a really bad experience with Rob at the Meyer Ace hardware, I asked him a simple question about how they fill their propane, because they don't weigh it before they fill it, only after, so how do they KNOW how much they put in and they're charging you for? He kept trying to give me money off, but I was just wondering how they do it, and he flew off the handle. and I was yelled at and told to go somewhere else and threatened. I'm just taken back right now, that was very unprofessional and really childish, if you can't answer one question without losing it, maybe you shouldn't have that job? while I was speaking to the manager he stood there antagonizing me and my wife and walking by making comments, and then suggesting calling the cops on me, I mean just so unprofessional. I asked a simple question because I had never seen it done that way before, and he totally took it personally.

Nathan Peterson

2024-02

Need a thermalcouple for your furnace in a hurry the have them!! After a long search low and behold I called and they had my new one ready at the counter for me...thank you for the excellent service!!

Sean Szczygiel

2024-01

Good people to ask questions if you're not 100% sure on something

Thom Monroe

2024-04

This place could use a facelift and some updating. Staff was very friendly though.

Dwain Lorditch

2024-02

This is the worst Ace hardware I have ever been to. Employee Rob should not be in a field where he has to deal with customers. Will never go to this store again.

Susan Bufe

2023-10

Great staff! Everyone is always helpful. Almost always find what I need...good place to shop.

John Klembecki

2024-03

Great product selection and knowledgeable staff.

Justin Fitzpatrick

2023-07

As always the staff was very helpful with my wife and I purchasing a stihl chain saw today. Diamondscape 💎 will put her to good use for our community. Thanks again for Aceing it again....

Callia Deen

2023-05

The person who helped me told me all kinds of WRONG information and directed me to the wrong products for what I was trying to do. If an employee is new or doesn't know and answer, fine, but don't lie to the customer. This cost me 3 additional trips total in order to return items to them and then drive to other stores who had what I ACTUALLY needed. Shame on you, employee. Do Better!

Greg C

2023-10

First time at this ACE and the staff was very very friendly. Overall a nice store.Will certainly return.

Sherry Stater

2023-05

Very disgusted! A customer left his dog in his car in 90 degree weather, i kept checking on her because she had no water and sun coming through the windshield when I went in and complained to the manager she said she'd ask around, about 5 minutes later a man came out locked his door and went back inside! I had been sitting there 20 minutes so I called animal control who said they would cone right out , finally after 34 minutes the "customer" come out with the manager laughing and proceeded to stand at the van for another few minutes chatting! Great customer service there ! Someone needs to talk to her about animal neglect ! Sadly animal control didn't make it in time to handle the situation 😡

Michael Griffin

2024-03

Love this store. They have a lot more than first meets the eye. The staff is very helpful and nice.

Etta Ray

2023-05

Joe helped me alot at the store in Gaylord.He helped me find my screws I needed for at least 15 min. That's why we shop at Ace instead of home Depot or Lowe's bc of the good customer service.

Harley Bull

2022-05

My car broke down on the interstate just miles from this place. I limped in trying to diagnose and fix the problem. The staff was more than helpful. The people here are very generous and thoughtful. Go check them out and please tell them I cannot thank them enough!!! 10 STARS

McCormick 80

2023-07

Nice store. A bit pricey. I paid almost $10.00 for a small button battery.

Shawn Calay

2023-05

Normal ACE experience, very helpful and getting the correct knowledge with the job. Something you don't get at Lowe's, home Depot and Menards.

Becca B

2020-05

Very friendly and knowledgeable employees. Plus, they will look up the facts before giving you an answer on a project you came in to buy supplies for. They made me a list of what I needed and their personal recommendations for what would do the job the best!

Amy Matyunas

2024-04

Friendly, helpful and knowledgeable!

Cynthia Wilson

2023-11

Found what I needed. They were very helpful.

Mickey Morin

2018-05

Went to get 20# propane cylinders TOPPED OFF none of them were empty! While filling the tanks I noticed that the gallons meter was not running so I asked how they knew how much propane I got? He said we weigh the tanks. He did not weigh the tanks prior to filling only after they were done filling, So how do you know how much I had before filling?? Got charged for 50#'s of propane when I probably only got 30#'s. I will go elsewhere from now on.

Dan Trzesniewski

2023-05

Would NOT HONOR Craftsmen tool guarantee!!!!Old woman at cash register said broken ratchet had to be EXACTLY IDENTICAL to the one I was wanting to replace even though 2 employees said they DO NOT make this style any longer . MANAGER ( son? ) backed her up . NEVER had this problem at LOWES ( or Sears ) . I guess these owners , Meyers , think screwing us“ up north “ people line up with their fudgie down state values .. DO NOT PATRONIZE these losers

Tom Nickerson

2024-04

Nice employees with the experience

Justin M Turner-Eggeson

2020-05

It still looks the same on the outside, but they have done wonders with the inside and made it look so much better. The crew there seems to actually want to be there and help customers out if you can’t find it on your own. The CSR’s seem to actually know what they’re talking about when they make suggestions about a project you may be working on. This is also a veteran friendly place. It’s the same The same discount as going to Lowes or Home Depot. All three carries her own brand of products even though all the tools are the same just under different names.

Tyler Myers

2023-05

The staff is pretty helpful and they have a pretty good selection of general goods never had a problem here!

phillip truax

2023-06

On my way home and convenient. Always a terrific selection and fair price!!

Gloria Wallace

2022-05

We went there to buy 3 gallons of paint, the lady at the paint counter was so rude, it was like it bothered her she had to shake the paint. If I didn't need that paint I would have walked out, but I won't go back.

Jennifer Davidson

2022-05

A staff member greeted us immediately as we walked in and was asked if we needed help by another shortly afterwards. They were both very informative and helpful with what we were needing.

Steven Baird

2019-05

I love this Ace Hardware. We bought a Huskvarna snow blower yesterday. They were able to match the 10% military discount that Lowes gives me. It’s feels good to support a local business.

Beetle Butt

2019-05

I know it sounds trivial/trite but they have the best brooms. I have also bought a lawnmower from them at a steal of a deal price. Their staff is friendly and we'll informed.

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM
Sunday 10 AM-4 PM

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