Rite Aid

3.4 (49)

715 S Main St, Eaton Rapids, MI 48827
(517) 663-8430
riteaid.com

Claimed
Drug store
Beauty supply store
Convenience store
General store
Greeting card shop

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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M Garcia

2023-11

Whomever the older woman is with the short white hair she was rude as hell when I came in tonight. Not sure if my appearance had something to do with it but even so, I'm a paying customer! Shes lucky I wasnt rude back. Next time I'll make sure to return the same energy she showed me. Unfortunate because Ive never have bad experiences up there but not surprised it's not the first time I've heard shes rude to people that look alittle "different".

S C

2020-05

Wonderful people! Certainly willing to help you every chance they get. I got a prescription at the pharmacy, the pharmacist was helpful in answering my questions! He said to wait ten minutes and it would be filled. While I did the store staff asked if I needed help with anything and I realized I did. We are greatful for the kindness this store puts forth. My prescription was filled and we were on our way. Great experience!

Chris Lilly

2024-02

Paid full price and only received half. I don’t argue back and forth when mathematically it make sense I guess I am reminded why I switched pharmacy drive a hour for no reason to save money 😂🤣

Susan Bixby

2023-05

I had a Covid-19 vaccine update scheduled but when I arrived was told that I already had all available ones. The Associate was very friendly saying I was scheduled in error. I made the appointment on line. I continued buying some hair care products that I wanted and then checked out. The cashier was very caring about my missed appointment.

Dean Parsons

2024-01

Way understaffed. One person trying to run the drive through and the counter. Way over worked and thats how mistakes happen.

Monica Jakubos

2023-05

I can't remember the last time that I had a disappointing experience at a Rite Aid pharmacy - or in the store. I can't say the same for other stores. I am always pleased at the service & availability of what I need in the store. I'm a migraine suffer so I can be unpleasant - but they always make me smile.

Mowhawk Man

2023-11

Friendly knowledgeable staff, in a clean well stocked environment. Lots of great gift items available also!

Jen Grice

2019-05

Going inside to use the pharmacy is sometimes slow but I just always use the drive-thru and have never had an issue! The cashiers are always so polite and one offered to sign me up for automatic refills, which I didn't know they offered because I kept forgetting to call when I was out. Now I just get a text message telling my Rx is ready to be picked up. It's great!

Zeverix

2022-05

Feels bad calling this rite aid early in the day, they say my script will be ready by 5, I come after 5 and they tell me my script might not be done until the next day, but hey it's now being "expedited" because I guess me calling ahead isn't as good as me showing up in person so they could turn me away and tell me they're actually getting it ready now. Seems a bit wild to be delaying people's medicine like that even after saying it would be fulfilled and ready when the patient arrives at a designated time.

Julie Stetten

2021-05

Ashley the Pharmacist is beyond fabulous and so competent. I super appreciated her support in getting the Covid-19 vaccinations. Highly recommend the staff’s wonderful, positive attitude! Thanks Pharmacy Team.

Neisha Trowbridge

2019-05

Came in there today for the second time ever to get an antibiotic for my son.The pharmacist who waited on me (Nichole V.) was very condescending from the start and her demeanor was insulting.Long story short I am in the process of switching insurance so it was cash, I asked her if we could call in something that wasn’t 149$ and she did call the urgent care but, not without her telling me it would be 20 minutes and rolling her eyes in disgust.Her first sentence to them and I quote was “ Yeah they need something else because apparently it’s too expensive”.Firstly, it’s not “too” expensive ( nothing is when it’s your kid) it’s just that I’m inquiring a cheaper option, which in turn saved me $100!Second, What if it was “too expensive” and how rude of someone to pass judgment anyways.And lastly.. She is there to help! I worked in a pharmacy for 10 years and have no tolerance for the way she treated me.There were a few more snide comments but, will make this too long so I’ll leave it at this.I won’t be back and hope that she doesn’t continue to use her degree to insult customers.

Dan Shroyer

2021-05

Apparently they don't make their employees stay open until the scheduled time.. its 9:48 PM and I come to grab a birthday card and the place is closed up tight. Not cool. CVS will have my continued business.

Jordan Mansfield

2024-01

The pharmacy tech was extremely unpleasant and rude.

Shana Brown

2017-05

I'm brutally honest so, I say it how it is especially being highly qualified in CSR and prompt reliable service. I don't know what has happened to the management and short staffing an already SLAMMED pharmacy but its clearly getting negative feedback from consumers who once gave this rite aid high quality compliments. It is unfortunately impacting the techs/pharmacists with a often impatient and facade as if we, the consumers are ruining their day by stating as patient as one person can, "Excuse me, ma'am but I was "promised" my meds...oh...I don't know... Yesterday at 4pm...its over 24hrs since then."Then some have said...after that long wait as you watch them begin to panic and whisper "Idk! Idk I didn't work yesterday...." Then your told, "I'm sorry ma'am... Once again, its been lost."Perfect. You have fun telling g my Dr that, Mr. Professional who handles all controlled substances."

Blue Mule

2018-05

This place is awful! They make it almost impossible to work with, do not do what they say they will, and incredibly unorganized.I already switched to CVS, but one script was still stuck here. They claim they have no record, so phone call to their corporate office.So much for small town service.

Chris H

2018-05

Store is always very clean & bright, sales staff are friendly and courteous. Pharmacy wait, patience and competence are unacceptable.

Paul Sohal

2019-05

Best pharmacy and exceptional service. They remodeled the store inside and out. They have everyday essentials at great prices. Its like having a little Walmart in town!

ktfobydebo

2017-05

Pharmacy is typically always overwhelmed so if you enjoy waiting an hour in the store for a prescription that was called into the pharmacy hours beforehand, then this is the perfect pharmacy for you.

Kacie Hunter

2018-05

Horrible service, very slow. Do not recommend using this pharmacy. They have a new policy where they call you to let you know when your prescription is ready but yet they dont actually call you???

Angela

2022-05

Store is clean. The staff are always smiling and friendly when I go. Overall a nice pharmacy and store.

Rahul Singh

2019-05

Service is amazing. They have a convenient drive thru for prescription pickup or I can stop inside the store when I need to pick up groceries!

Allen Halsey

2022-05

I had a couple questions regarding my rx, I called and spoke to Tonya and she was very helpful, answered my questions professionally and politely. Great job!

Grant Haynes

2021-05

The store side is clean, decent service, and well stocked, I can't say anything about the pharmacy

Rebecca B

2023-05

Bathroom was in disgusting condition (🤮) when I stopped, notified cashier and she got snippy and said "there's a gas station down the street."

Mark Gruell

2021-05

Great people very nice and convenient place to shop!

Karen Garza

2018-05

Well organized store. Nice open parking lot.

Rosanne DeBruler

2017-05

Horrible service!!!!!! Never have your medication ready or right!!!

Vickie Cook

2017-05

Unbelievably slow, we will be going some place else.

Troy Rowlee

2019-05

Friendly people. Average prices.

A L

2020-05

Prices are not good... 👎

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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