Student Book Store

S J Miller

2023-09

Location: 421 E. Grand River Ave. Haven't been here for a few yrs. Came in for clothing, hats, and similar items. Only saw one wrkr other than cashiers. That employee wasn't aware of what zippered hoodies they might carry. Very large MSU clothing, hats, and paraphernalia.Only found 2 full length zipper hoodies. They were lightly lined. Not for very cold weather. There were a number of zippered windbreakers.Many hat designs. Many with shallow crown space. A few full crown, standard baseball style. Strangely, no, none, Flexfit design hats. Most hats were in green, of course, only very few in white or other colours.Lots of tees, jackets, standard pullover sweat shirts, and other similar items.

Candice Berlin

2019-05

Friendly and fast! With parking close by! A great place to get new and used books! Also has a awesome selection of all kinds of merchandise.

Rylen Pierce

2023-05

literally had someone watching me and my friend while we were shopping. It made me really uneasy because all we were doing was looking at clothes.. if you are that worried about it at least try not to make it obvious that you are watching us. It made me want to leave and not buy anything so thats what I did.

Kris Shannon

2022-05

It's a beautiful dorm in the prettiest part of campus. The cafeteria is very quarky and nice. You feel a little bit like you're in a Harry Potter movie, and the food is very good. Because it's not one of the bigger dorms I think they can give more attention more attention to the fare.

Francesca Hall

2018-05

The books here are pretty reasonably priced if you rent them. Sometimes even cheaper than renting on Amazon! The clothing selection is huge and i love how they customize clothing. I had a St. Patrick's Day shirt made there and i love it.

Nicole Keverne

2018-05

I went in this store to purchase a textbook this morning. I knew what I was looking for and the aisles are clearly labelled so I told the first attendant that I did not need any help. I was on the phone, talking quietly as to not disturb others, just finishing up a conversation. As soon as I stopped at the section I needed, a second attendant showed up and literally stood two feet behind me and watched me. They just stood there quietly and did not ask if I needed any help, just watching. It felt very awkward, especially because I was trying to end my phone conversation and this person was just there listening to me (and watching). I clearly was not trying to take anything, as I had went out of my way to ask the bag checker when I came in if I needed to leave my purse there to satisfy their security policies. Even if you are watching to make sure books are not being taken, I'm going to need more than two feet between us. I felt like my personal space was invaded. When I called the person whom I was talking to back to apologize for ending our conversation so abruptly, they mentioned that the same thing happened to them and their mother, when the two of them visited the store just a week or so prior. Very off-putting. In the end, they had the book I needed but I decided that I was going to purchase it from another seller because of the poor customer service.TL;DR I was followed around the store, very closely, which ultimately resulted in me deciding to buy the book I needed from another seller.

Charles Coslor

2017-05

Usually something interesting in here. Large selection of school supplies and MSU branded merchandise. The prices are okay. Enforcing a bag check doesn't make me feel very welcome, but I think theft is a common problem.

Justin Locke

2018-05

As an out of state spartan fan I was happy with the selection and was prepared to pay high prices. But when it came to needing a size exchange for a gift on my way out of town, I really gained a different perspective on the place.They did not have the size I needed which caused me to get a different item. The item was less expensive and they would o my exchange for equal or greater value. Took my suggestion for them to think of doing a return and repurchase. Wow what a concept. Got it done but took probably twice as long as necessary and to be honest the situation wasn't even necessary. What policy maker would rather take a return and full refund (loss of income) rather than exchange and partial refund.

Virginia

2018-05

The policies at this place are very poorly structured toward student welfare. Return policies for textbook rentals early in the semester are unforgiving/non-existent, and it's very clear they have no regard for student interests. I would highly recommend only going here as a last resort. It would be well worth the time and money to do your research and buy elsewhere.

Shawn Pertunen

2019-05

Good choices for Spartan fans but pricy. Adult and child sizes available. Pet and household goods with the Spartan and University logos are for sale as well. Student supplies, books, art supplies, nursing supplies, stethoscope and scrubs. Get your parking validated before you leave.

Ashley Hare

2020-05

So thankful for SBS! They are offering free shipping during the shutdown and I received my order within just a few days. Also, i had a question about my order and they responded right away! Great customer service. I'll continue to support SBS.

Justin Slotkowski

2020-05

I walk into the store at 5:50 and tell the security guard (who is a black hole for charisma and happiness) specifically that my dad was on the way to give me a card so I can rent a book. My card expired near the rental due date so I needed another card. And I place the book I wanted right on his desk which was right next to the cashier and while I was running outside to grab the card, the guy locked the door on me at 5:58. The last time I checked, when a business says closed at 6, that means the register is closed at 6. It would have taken less than minute to be rung up. Very unprofessional and rude. And this is coming from someone who literally never leaves reviews.

Greg Knapp

2020-05

Always great finds here. Decals for inside and out for your vehicle, a very wide variety of hats, including throwback designs. Flags, all kinds of tailgating supplies. Every conceivable type of clothes from sleepwear to outerwear and everything in between. Make sure you stop in for free apple cider and donut holes on game days. And if you time it right the Sparty and the MSU Drum Line will perform in the median in front of the store pre-game. GO GREEN!!!

Brent Rowland

2016-05

The bookstore is the best location to go to shop for all of your MSU apparel. It can be crowded during the weekends and the prices can be high for certain items, but it has better quality items than other locations. I would use some of the other bookstores to buy your course books each semester.

Riley Musson

2019-05

Some of the staff is extremely rude, especially the one that takes the book rental application. Rather than explaining the process, she belittles you for not knowing what the rental process is. Clearly she doesn't care that she treats customers like garbage.

Katelyn Rouhman

2018-05

EXTREMELY RUDE! I was in shock of how they treated me, I walk in and I said hi to the cop that was standing by the desk and she was like give me your bag so I gave her my bag and she threw it in the cubbies! I had my phone in there! I go to look at the clothes and everything is super over priced and I didn't know I came when it was closing because it was my first time coming there and a different lady came up to me and she said can I help you? And I was like I'm just looking for small shirts and she was like well we're close now and I was like ok.. well do you know any places that have msu shirts and she was like here and started handing me a bunch of small shirts and I was like no I'm just going to go to somewhere else and she was like ok bye. NEVER going there again !😂

Josh Kitchens

2017-05

I would never recommend students buy their books here. In fact, don't buy them if you can help it. Wait until classes start and find out if you actually even NEED the book, and if so, check amazon or other local stores/friends/etc for used copies. Book pricing with book stores like this are a huge racket.That being said, SBS does have a fantastic selection of MSU gear, as well as supplies for very major-specific things (architect drawing tables, etc). As alum's, we always stop by SBS when we visit campus to pick up clothes/swag/etc. Always a good time, though the prices are always pretty absurd, but that's what you get with trade-marked gear.

Narx

2023-08

Everytime in East Lansing the SBS is the go to spot for Sparty gear

Pete Kidd

2014-05

Last week, I purchased a sweatshirt from SBS. Upon wearing it, I realized I had gotten a size that was too large.When I went back to the store, their student employees provided friendly service and quickly got my exchange taken care of. I was in/out in about 5 mins.Thank you SBS!

Babushka Leo

2017-05

This is place is dark... Books are overpriced and the refund policy is stupid. I bought a text book that cost 340$ and I wanted to return it on the next day since I got the Ebook code. Then the cashier told me that I can not refund the book since they have a policy saying books are not refundable after the first week of school WHICH IS THE DAY BEFORE I BOUGHT THE BOOK. Then I asked is this policy written anywhere? They said yea we had a poster in the back corner of the store :)I wasn't told about the policy when I bought the book and I certainly did not notice the "poster" at the back of the store. By the way, if I sell the book back to them, they would only give me 150$God I really wish there are other ways to let people know this book store is so messed up

Emily M

2018-05

Good selection of MSU apparel if you are looking for really expensive stuff. Barely anything there is less than $20. Poor service and rude staff depending on when you go to the store. For every good employee there are two rude ones

Robin Saathoff

2018-05

Worst customer experince ever. The young lady had no smile, no friendly greeting and now customer interaction skills. We spent over $800.00 there on clothes and to habe that experince is horrible. I am a msu grad and well into my career. I will remember her face and name! Good luck getting a job with that attitude and personality. Here is one Alum that will never hire you! Shame on you yo the mansger we spoke too and the book store for lsck of training and/or discipline! Time to order on line!

Mark Fisher

2019-05

Very nice and a must visit when visiting MSU

Kyle

2018-05

Great apparel the Prices are suggested retail price which is a little steep for me. The store is clean and safe. Make sure you check your bags at the door.

Cedar

2022-05

They had the book I needed for class, but the pricing seems completely arbitrary on some things and the staff seemed somewhat ambivalent to the shoppers. Definitely cool that they're here and they had what I needed though.

Scott Swope

2017-05

What can you really say about SBS - it's a student bookstore! But it is also an icon in East Lansing. The biggest selection of Sparty gear and tchotchkes. Prices are a bit higher than you might find at Walmart but better quality and selection. If you're visiting MSU you should make this your souvenir stop.

Pete Norman

2020-05

We love MSU, but SBS is looking worn on the inside. The place could really use a facelift on the inside. It's like a timewarp back to 1991 when you walk in.

Kaden Whiteside

2019-05

Got $50 shorts, thought they were too much but they were actually what MSUs actually wearing, replicas, very good store!

Kurtz William

2021-05

Perfect, they have class books clearly labeled and all merch in the store is fairly priced. Cashiers are nice and offer parking validation.

Shelley Pavlinak

2021-05

It was a pleasure to visit the Student Book Store. The staff were friendly and very cordial. We purchased several items and will definitely return in the future.