4 (38)
111 E Saginaw St, East Lansing, MI 48823
(517) 333-0825
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Debra Gagliardi
2024-04
This Rite Aid is clean, the associates are friendly and helpful and the pharmacy is the best one in the area. The pharmacist is professional and the reason we go to this store.
David Hackett
2023-10
We were from out of town and we needed an emergency prescription filled. Adnan the pharmacist called our home pharmacy and got our prescription filled on-the-spot. He was kind and courteous and is a true asset to your corporation.
Jules EJ Lapprand
2022-05
Came here for some passport photos, I stood by the booth waiting for someone to help. Instead of greeting me with a smile and saying, "How can I help you?" the lady at the checkout just stared at me, not sure as to what she should do. She spoke with another gentleman. He sauntered over and chatted with her, and after about three minutes he looked in my direction and asked if I had been helped. I wanted to say, "No, but I just like standing here for fun." He took the pictures then proceeded to serve two or three customers instead of completing my request. There was just a lack of, what can I say? It was excessively nonchalant. In customer service you ought to be warm and hurry to make people feel welcome. I understand everybody's understaffed right now because of this artificially induced labour shortage, but that's not an excuse to slack off at your job just because you're still working. Feels like customer service took a nose dive since this damn pandemic "new normal" decided to change the standards for everything.
Benni Jones
2021-05
Both my husband and I use this pharmacy. We're old, so we get a lot of meds. Staff knows us by name, always friendly, always wearing masks. Very professional. A great place for flu shots. Senior-only hours.
Gigi Turner
2021-05
The pharmacy staff calls you by name, always greets you with a smile (especially Holly!), and will help you with any requests for products, ideas for minor medical problems, even where toilet paper is. They are great.
Leah W
2021-05
Prescriptions always done in timely manner and with a smile. Only complaint is that a pharmacy worker appears to be wearing an inadequate face covering. Chose not to go here for flu shots because of that.
Denise Wright
2018-05
I think John and his old staff are wonderful! Some of the nwer people are not so professional. Instead of being helpful, it's almost like they want to cause trouble for you. I've gotton several calls about my medication. called in for me from the Doctors office telling me unprofessionaly I was not going to get it when I never asked for it. They call it in when they call it in and the older staff knows when to fill it then i go pick it up. I n ever asked for it early. Whats up with that? It's like they don't look at the facts first and react to what they think is goibg on and really they have NO CLUE! BUT J O HN, LUKE, JOE , HELLEN, HOLLY AND KELLY ARE ALL SUPER! THE REST NEEDS A NEW CAREER..
Brett Walter
2019-05
I got kicked out for bringing my dog in the store. The manager never had a problem with me bringing my dog in before. I explained to them I wasn't going to leave my dog in the car on a 102°F day. They asked me to leave.
Chris Beasley
2013-05
Seriously. They have a big sign in their window "Flu shots, all day, any day."I go in "Sorry, not until after 9 AM" Okay, so Amend the sign to say "after 9 am."I leave, I come back. Sorry, we don't have any, we're getting 100 at noon though so come back later.I don't have anyone to watch the kids until 4, so at 4 I go. "Sorry, we did get 100, but we sent 90 out to other stores, and went through that 10 already."Morons. Remove the sign from your window. Stop advertising a product you don't have. You're wasting my time.
Emily Perri
2023-05
Had everything I needed and not sure of the ladies name (30ish with long blonde hair), but she was incredibly friendly.. I'll be back!
Alex Zerka
2023-05
pharmacy is great, however, cashier up front was not properly trained what so ever, and i was also overcharged.
History Nurse
2023-11
Great staff and were quick with prescriptions
Ellen Lucas
2021-05
Scheduled my COVID vaccine using the RiteAid tool. Clean, well merchandised and excellent staff. Thank you!
Daniel Manville
2023-05
My review is not of the store but of the survey. It is too long. I will not do any more surveys for you.
William Penn
2023-08
An easy pharmacy to use, with efficient and caring help
Jeremy Hidalgo
2017-05
Pharmacy hours show 9am open time but after waiting 10 minutes no one has shown up.
Spencer
2017-05
This is for Rite-Aid. The staff was very unprofessional and not helpful. I did not feel welcome at all.
Melissa Burns
2020-05
Awesome pharmacy staff - very helpful and accommodating.
Krystalstation HelloKitty Gallant Jorgensen
2020-05
I love Rite Aid Getting my Food and stuff and Meds.
Sandra Seaton
2021-05
I have had excellent service at Rite Aid!
Pedro Nariyoshi
2017-05
Terribly disappointed. Called in for some information, was told: "I'm too busy to check, do you want to hold?" What kind of answer is that?
john somers
2017-05
Love this place! Jesus runs a great place. Staff is friendly and helpful.
Andrea Larsen
2023-05
Always fast and super helpful.
Jamie Kracko
2019-05
The pharmacists are always helpful.
Anissa Najar
2022-05
Staff is always helpful.
Philip Wang
2019-05
Staff was really nice.
Jeanine Jardine
2020-05
Expensive
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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