3.6 (167)
11630 Greenfield Rd, Detroit, MI 48227
(313) 739-2071
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deshawnna Bingham
2024-04
So clean and polite and lively staff. Absolutely love them.
Mister X
2023-05
Good people working there. Not paid enough though. The place could look better but there's a lack of pride in the location. Which is why I think better pay would result in better upkeep. Nothing has changed really. In fact, I would say it seems to have gotten worse. Today inventory was blocking aisles. I believe they are having trouble finding and retaining employees. Better pay could resolve this.
Dawn Williams
2023-06
Today at the family Dollar on Grand River and Plymouth once again I injured myself there are boxes and carts everywhere in the aisle I couldn't get through and a bag of dog food scratched my arm once again. Last week family Dollar on West Chicago and Greenfield I dislocated my hip and was an urgent Care from tripping over a cart and a random box that was on the floor do not frequent the store unless you have life insurance.!!!!!!😡😡😡😡😡
Yvette
2023-05
Boxes everywhere. Cluttered and unorganized. Bare shelves. I went at 8am in the morning when they 1st opened, so I didn't experience a long wait time or a long line to cash out. They need to update their prices on the shelves. By the time you get rung up, it's a different (higher) price at the register.
Raine OnMe
2023-05
Need WORKERS that don't have a attitude when they come to work. This store need to close for good. It's nasty, dirty and everything on the floor. When you walk in the store it smell like weed. You can't get no cart down the aisles. Manager mad because item prices was marked wrong. JUST CLOSE THE STORE!
Bigg Strzz
2023-11
This is the worst family dollar I’ve ever been to the hiring manager is so ghetto n rude she doesn’t hire anyone she eats at the counter she should not be an manager
TheSavge Mike
2023-11
The manager is extremely unprofessional and call customer and employee out of there names she needs to be replaced
avis miller
2018-05
Worst customer service, as a loyal customer will never go back till changes take place. This guys will argue with customers or will not honor a return or insult you in one way or an other and make you feel like you are a thief .they have this ghettos, low life mentality and unprofessional behavior. What a shame . I bet you the district manager is no different than the store manager or the rest of the employees . Rude, slow, eating ships not working and need some education and training . go back to school , there is plenty of good educated people waiting to get hired.
Debra Danzy
2023-07
The actually have things in stock unlike the others I have been in. Keep up the good stock
Al Little
2023-05
If you know someone who works here and your a customer you can go straight to the front of the line, the most unorganized unprofessional place in the city, I'll never go back there.
Alena L
2018-05
This place was HORRIBLE there's broken glass everywhere in the parking lot. There were THREE employees there with only ONE line open. The Senior employee or Manager was there with an attitude a customer asked him a question & he was rude, she replied that's bad customer service his reply was oh well it's just bad customer service then. The other employee was standing around in front at the door instead of opening another register for the many customers that were there. Even refusing after asked. I will NEVER go to this location again. HORRIBLE experience.
Marcy
2018-05
The girl at the register talks on her phone while ringing you up. They yell across the store at each other. This is the most ghetto store ever. Im surprised a roach don't crawl out. Its terrible. The manager let them do whatever and she just sits there when you complain to her
SUSAN BROADNAX
2023-05
Worst family dollar in the city!!!! Rude unprofessional filthy. No such thing as customer service. They need to clean it up and hire people with class!
Tameka Hunter
2018-05
Filthy store! Looks like no one has cleaned it in weeks. Security playing rap aloud on ipod! Straight hood and unprofessional! Management should be ashamed. We must do better in our innercity.
Harold “Macman” Mack
2021-05
Well the shelves were very low and I went in looking for a Lysol spray and they had none besides that the store was pretty clean employees was nice
Alexandra Feodorovna
2020-05
Its a mess inside and out.They treat u like a criminal. They have many products behind counter, like a Mexican store.Go to a different FD.Employees seem to just stand around gossiping alot.Skip this FD.
Kalyse E
2017-05
Management leaves a lot to be desired. They are always friendly but the wait is usually 20 minutes. Don't come here if you're in a hurry.
Vickie Wright
2018-05
Had some great sales. Things kind of not in order. Cashier was very nice and employees were helpful.
Saic Nelson
2023-05
Not enough workers line was too long story looked a mess
Kevin Wakefield
2018-05
Store is okay but they need to get the stock put up clean it up mop up the water just do what you need to do run the store correctly other than that it's a pretty good store it's always dirty and sloppy
Steven Binion Jr
2020-05
Horrible experience everytime i am forced to go here the staff is extremely unprofessional but the store is usually well stocked even though its not very clean
Sandra Hubbard
2017-05
Parking lot is horrendously terrible. Needs repair. Customer service is not attentive. The only thing thats good is the security alert system and their Prices.
Camille Patterson
2018-05
The place is very junky and dirty everything is either on the floor or just thrown on the shelves. The staff is nice it's just the store needs a good cleaning
Mr Tanthos
2021-05
I am not alowed in this store because a person shop lifted that I do not know !!!! & on top of that , I wasent in the store and was sitting at the bus stop. This is discrimination big time !!!!
Tori D.
2019-05
Employees are friendly items are easy to find the store just needs to be tidied up more
Tiffany Mells
2022-05
The store needs more help but it's my preferred location.
Cheeks Joe
2022-05
Service was good and fast found most of the items i was looking for fair prices
Felicia Spratling
2018-05
My experience is manageable. The Customer service Associate always offer to assist at anytime.
jay james
2022-05
They have stuffed most times. But the lines are always very long there.
Curtis Peterson
2023-05
My experience today was great with happy people enjoying their day.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-8 PM |
| Sunday | 8 AM-8 PM |
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