English Gardens

Amanda Kilroe

2024-04

Had a fun time walking through this place. It’s Easter tomorrow and they had hidden plastic eggs around the store for kids to find. What fun! It’s a little pricey but there were a lot of sales, which evened things out.

Robert Grant Skinner

2024-05

Theresa and Simone We’re so pleasant and professional. I had a wonderful experience with both of them assisting me.

Noor Saba

2023-05

Awesome place, great selection but over priced 👎It has all kinds of flowers , shrubs and treesVery good and beautiful locationParking on the back sideBut. Their timing is sucksThey close at 6:00 👎👎👎👎

Wholelistic Health & Wellness Center

2023-05

Georgia H. Manger was just so wonderful and helpful. I love this English Garden location. Georgia took us on a Christmas adventure and was telling my daughter stories and it was magical.Love the team

Hassan Faraj

2024-05

Terrible service. Plants died right away and they would only offer store credit.

David

2021-05

So of all the garden centers in our region this one makes my top 10 for the worst to go to. Case in point, bought some pregrown corn. This is what you get (see pics). They put 3 seeds in a tablespoon of dirt and sell it to for $3.59. The root ball is so insane you may as well pinch off two seedlings and plant one the entire root mass. Your losing money. Blocks or Schwartz will sell you the same corn for 1.50. All of their prices are inflated. Will not be back.

Amanda Sue

2023-10

DO NOT BUY YOUR SOIL OR MULCH HEREMy husband and I came into this store recently and had a horrible experience. We are both in the industry searching for a new nursery to help with our business. We had spent about $200 and I wish we didn’t. The lady up front was so kind and helpful, but the man in charge of the bags of dirt was rude and very confrontational over just one bag of soil.

Stephen Roelant

2023-07

This establishment makes their money selling overpriced gift items that can be found at amazon or craft stores for a fraction of the price while working their employees to death for starvation wages. Management is very unorganized as well as racist and it shows. The employees are largely wonderful despite terrible treatment, I absolutely understand why they have such a high turnover rate. Never supporting them with my business again.

Jason Haskins

2024-04

good selection, knowledgeable staffgood selection of Jonathan Green products

Summer Kafaji

2023-09

I really hope district managers see this review! The majority of your staff is extremely racist. Only the new person working at the florist shop is very kind and was answering all my questions. However, your staff at the second building on the corner of Ford & Outer Drive was horrible. It was 5:40 PM (20 minutes before closing time), and there was a customer inside the building, however your staff ran to the door as I'm approaching to get in, he locked the door and ran back in!! I went around to a second set of doors, I walked in to ask a question regarding a specific hanging basket and wanted to make a purchase, that same team member looked at me and turned his face away and he stood there pretending I'm invisible! LOL, why work there if you don't like to talk to customers! I left him alone and proceeded to another team member who was already helping a customer, I waited till he finished and asked him for a 10-inch pot. He said that they don't have any plastic ones. I said it doesn't have to be plastic, any 10 inch decorative pot will do. He said that they don't have any that would match the one used for the hanging basket in my cart! I said: it doesn't have to match, and any will do. He said they don't have any! I requested him to point me in the direction where all the pots are. He did. I found tons of pots, all shapes, colors, and sizes. I am still in shock as to why they would act like this??? They both made me feel so uncomfortable and very unwelcomed. I was so sad! However, as I mentioned, the team member at the florist building was very professional. I really hope some sort of professional training gets conducted at this place. They have a beautiful inventory of plants and flowers, and their prices are very reasonable. However, I will NOT go there again for a VERY long time.

Gorgeouscorliss

2023-06

0 customer service I walked in and there were 2 employees up front 1 of them looking at his phone he looked of at me as I entered the store and passed him and he back down at his phone no greeting from the young lady at the register either. Upon leaving the store there were 3 employees at the exit 2 at the registers and the same one with his phone and no one bothered to say have a nice day or anything. Not what I’m used to from English Gardens maybe the Dearborn store is a bad location certainly not an incentive to make a purchase. I received zero customer service.

Patsy Johnson

2023-07

Beautiful flower selections!Poor customer service.I came in on Wednesday. and selected flowers for delivery on Saturday,.I informed the employee the flowers were not for my home but for our HOA entrance.She advised me she still needed an address.MY SELECTION OF FLOWERS TOTALED$914.00. MY SELECTION of FLOWERS WERE NOT WATERED FROM WEDNESDAY UNTIL WE PLACED THEM IN THE GROUND ON SATURDAY .They had delivery issues and the manager had to delivery the flowers. He drove right pass my neighbor who was working in the dirt at our HOA entrance.He dropped the flowers off in my driveway. Nobody signed for them. He drove out of our entrance spoke to my neighbor he mentioned he just delivered flowers to my address. She informed him, we were in front waiting for the flowers. He didn’t appear to care and kept on driving.Our Snapdragons didn’t survive, HoweverSpeaking to the florist department. That individual didn’t think we were owed some type customer service courtesy.I thought perhaps the manager would reach out to me by now.However it is conceivable he wasn’t told about my dissatisfaction.It brings into question the culture of the employees is guided by the manager( who when informed by my neighbor the flowers belonged at the entrance) didn’t think he needed to correct his error.This is why I’m saying This location exhibited very poor customer service.

Dominick Falsetti

2023-07

Buyer Beware: Many BugsPrices are insanely high. I decided after much thought I would spend the money on the perennials I wanted because of there size I would have mature plants in a shorter period of time. After looking at them closely the Blew Ribbon Lilly’s were loaded with spider mites and spider mite eggs as well as Japanese Beatles crawling on them and Blew Ribbon Shasta Daisies had Japanese Beatles. When I showed them to the staff they just didn’t seem to care. Thank god I didn’t put them in my flower garden expansion or I would be dealing with pests on everything.

Monie Sanders

2024-04

Friendly staff make it such a pleasant trip.

Mawada Mubarak

2023-05

I really like this store, and it has a really nice selection of plants. I bought a variety of things that were excellent in quality, however, at the store, I noticed that all the tomato plants I wanted to buy had septoria leaf spot and were insanely root bound. I bought them anyways because they were on sale, and an estimate of me untangling the roots and doing what I could to treat the septoria took about 30 minutes. I also bought Brussels sprouts that look really good but are again root-bound. Definitely check for signs on the containers before buying.

Chris Rodzik

2024-02

Got what I went for. Restocking for spring so not much to look at yet

sam hughes

2022-05

I was planning a memorial service from out of state. The florist gave me all the help I needed. I ordered family flowers and centerpiece arrangements sight unseen. The flowers we absolutely beautiful and much more than I expected. They took good care of us.

lockboy91

2021-05

Great place for gardening and holiday stuff! This is an excellent nursery. And they're already busting out the Christmas stuff, lol!

RSW

2024-04

Nice store. Enjoyed the seminar on hydrangea

myranda Miller

2023-05

Honestly, this is my favorite plant place for houseplants. Tellys is great too, but their stock is so unreliable imo. This is the best English gardens location too. I can always leave with a plant I have been wanting, or leave with a plant I have to come back for lol

Rich Roberts

2020-05

Today I stopped by after work since I needed to get mulch. I asked the woman behind the counter if it was considered to be "on sale." I have a coupon for 20% off I forgot to bring. I know I can't use the coupon on sale items. She said the mulch wasn't on sale. I asked her if I could use the 20% off coupon I had at home just to make sure. She said "yes." I said great. I would save about $4, so I decided to go home and get the coupon. I came back a half hour later. The woman I spoke to earlier wasn't there. The new woman said the mulch was indeed on sale and I couldn't use the coupon. I was a little irritated since I went home to get it. The manager came over and gave me the 20% off on only one bag and she really didn't want to do that. She was irritated at me for still asking for the discount. So, I saved a 96 cents. Had I known, I wouldn't have bothered going all the way home for the coupon. I know this seems trivial. But it's the principle. They should train their people better so that customers aren't told the wrong thing.

Victoria Kirkling

2020-05

Really nice selection and great classes for gardening 101. I ordered hydrangeas from one of the specialists in person and never heard back from him. I've left messages and went back to the store a few times - still no response. Luckily I found everything I need at Eastern Market and for half the price! I realize this is probably an oversight but just for awareness and FYI.

Darin Greenwell

2021-05

Great service, as always. The outdoor checkout made it a quick tomato plant purchase.

E. B. Snodgrass

2022-05

I have shopped here for over 30 years. Always has pansies weeks before other garden stores. Smaller than others English Gardens so it is mainly plants and gardening stuff not clothes or decor. Staff is always friendly and give wonderful service.

Jason Skalowrek

2021-05

Great place to find everything you need for your garden, lawn, holiday decorations. Staff is very knowledgeable. I have to admit that I've been to Sterling Heights, Royal Oak, West Bloomfield and Dearborn has the most knowledgeable staff. And the friendliest. I wasn't impressed with the other staff at the other locations. I live in Bloomfield and will always make the drive to the Dearborn location.

Tim Toy

2023-08

Needed some specific pruners, which they had. Also, one of the few official Proven Winners retail stores in Wayne County.

Tom Macaulay

2018-05

At the Dearborn store, my wife and I were looking at "table-top" Christmas trees and found several we liked. While we did not buy any today, we just wanted to see what some of the options were for us. Staff was very courteous and helpful: gently asking if we needed any help... shared us with us her name... allowed us to look around some more... gently asked a second time if we needed any help... then accepted our "no thanks". We will likely return when we are ready to buy.

Judy Bergeski

2023-05

Bought a beautiful Frasier Fur tree...40% off. Fresh and symmetrical. This is our third tree from English Gardens and each one has been a winner!

Kathie Flack

2021-05

A very nice employee was sanitizing carts, it wasn't too crowded, everyone had masks on & social distanced. Plus their staff is very helpful. Fine experience. It wad calming to walk among the plants and flowers.

Sofía Syntaxx

2022-05

I just like to go in here to dream about all the plants I would buy if I had hella money, but I'll be upfront and admit that I've never actually purchased a plant from here, so I can't attest to the heartiness or longevity of their stock.However! The staff don't hover but are usually available when you need them, and facilities are adequate for browsing while maintaining social distancing.