Tuscola County Animal Shelter

3.8 (41)

2738 W Caro Rd, Caro, MI 48723
(989) 672-3863
tuscolacounty.org

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Animal shelter
Animal protection organization
County government office

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Randy Gold

2024-04

The wonderful folks at Tuscola County Animal Control really go above and beyond when helping and educating the public. The officers are nothing but amazing and the kennel attendants are so hard working. I have called their office multiple times and even though they sometimes don't answer their phones right away, there was an answering machine that instructed to leave a voice mail for animal complains or if an emergency, call 911. I received a call back from one of the staff members and they kindly followed up and answered my questions and addressed my concerns. I am not quite sure what all these bad reviews are about but I don't believe they are leaving voicemails.

HP

2024-04

I commend the Animal Control officers as well as the kennel attendants and the volunteers that go above and beyond the call of duty day in and day out! I have seen them out in the middle of the night to keep animals and people safe. The few bad reviews I have seen on here are self centered individuals with an agenda. I ask them to reach out and do your part to make this a better community for all our children.

Linda Ryma

2024-04

I see these bad reviews and I'm not quite sure why Stephanie Spencer is having issues with that Katrina girl when it seems Stephanie Spencer has been making one star reviews under different names. Stephanie Spencer, Tim Spencer, S T, Kozz Modan. You aren't very slick, Stephanie. I believe if you truly used the energy that you're using against the animal shelter, you could accomplish something great. You seem miserable and if you stop obsessing over an animal shelter, I bet life would be brighter for you. Good luck.This animal shelter is great!! 10/10🌟🌟

Katrina McCombs

2024-04

Wow! I cannot say enough good things about this shelter and the staff of animal control.Sincerely, Katrina McCombs, a kennel attendant at TCAC (and actually not HP😉)

Shelly Atwell

2024-04

Helpful and courteous always! I’m not sure why anyone would want to do this for a living, but I sure am glad you do. Keep up the good work!!

R Welch

2024-01

These 2 pitbulls been terrorizing us for a long time. Cornering us in our yard numerous times and people even threatening them on myself and service dog.

Stephanie Spencer

2024-04

Reply to Linda Ryma: Tim Spencer is my HUSBAND. I hope you realize that there are other individuals who have names that begin with "S" besides myself. I have never left a review under the name "S T;" I will gladly, PUBLICLY state my name before criticizing a taxpayer funded entity that is endangering the public and FAILING to do its job. The fact that you only left a review in an attempt to vilify me demonstrates that you were recruited to leave a positive review in response to genuine negative feedback. I am adding photos to dissolve the conspiracy theory that every single negative review has somehow been made by me. I will be documenting these intimidation tactics and showing them to the County Commissioners. Taxpayers have a right to publicly state their grievances regarding public entities--and they shouldn't be harassed by people affiliated with those entities. Katrina McCombs left two reviews, identifying herself by her name. According to you, people with the same last name count as the same person, so should I accuse Robert McCombs of being Katrina's third review?UPDATE: I'm revising my year-old review to address the very-fake review left by "HP": "The few bad reviews I have seen on here are self centered individuals with an agenda. I ask them to reach out and do your part to make this a better community for all our children." I'll tell you what our "agenda" is: We want to be able to take a walk without getting mauled. We ARE doing our part to make this a better community for all our children--right now they are getting terrorized by loose dogs that run rampant while you refuse to answer your phones. I suspect HP is affiliated with animal control--as is Katrina McCombs, who works as Kennel Attendant and left two separate five-star reviews.Initial Review: They do not answer their phones, they do not return calls, they do not respond to emails. They neglected to address starving kittens for a WEEK. I spoke to a woman who lived nearby the homeless, starving kittens; she told me she had called them several times for weeks. They prioritize re-homing DANGEROUS dogs that they openly acknowledge shouldn't be around children, cats, or other dogs. This is a pet shop--not an "Animal Control" unit. And unlike other pet shops, the dogs you'll find have a violent history. They will deceptively refer to any dangerous breed as a "lab mix." One day a child is going to get mauled to death because of their laziness and dishonesty.

Matt Klaczkiewicz

2023-12

Very caring, very professional, can't say enough great things. They helped get my pet returned and I couldn't be more pleased! Thank You!

S T

2022-05

I feel like a Karen writing this, but I seen this behavior before at other animal facilities and it Never good. Makes me highly worry about the animals in their care.When they actually call you they do it at the most inconvenient time for anybody that works. When you ask them to call you back sometime later that day, they will not. When you call them back during the hours they are open, you nobody answers and you just get voicemail.Like I said before, I seen this before, never good.Also, Tuscola County Animal Control Shelter, if you have a problem with this review, start proving me wrong. IF you are able to do that. I will change my review.

Kozz Modan

2023-05

Workers do all they can to avoid helping the community. If you're a dog who has bitten a child or killed a cat, they will eagerly seek to re-home you with a glib, "Needs a child-free, cat-free home." But if you're a parent of a child who was nearly attacked by a loose dog, they will NOT answer the phone during business hours, they will NOT return your call, and when you finally speak to someone after calling three times, they will tell you to call the police. Why are we giving tax money to animal control if they don't CONTROL ANIMALS?

william martin

2024-01

Worst part is they never seem open you go by there there's Vehicles out front and animal control vehicles but nobody comes to the door or answers the phone

Tim Spencer

2023-05

They do not answer phones, and they do not answer questions. They do not help citizens when they're facing loose dogs. They do not ticket negligent owners. They are very reluctant to do their jobs--which are funded by taxpayer money they don't deserve. This place needs to be shut down.

Amber B

2022-05

Had a wonderful experience with staff and the adoption process. After we got home from adoption and needed to see the vet the next day the staff was caring, understanding, and extremely helpful to make sure our new pup was safe, happy and taken care of!

Kelli Coykendall

2022-05

Their staff is filled with true animal lovers who take the best care they can of all animals who are in their facility, for however long they're there. They go "the extra mile" seeking rescue for tough cases and should be respected for the job they do and the care they provide.

Abbey Sturza

2023-05

Best staff. Work super hard and is always willing to help anyone out. Every staff member there does a big part at making the shelter successful.

Allison Winiarski

2022-05

Staff here is incredibly friendly. Doing such great work for all the animals. Highly recommend working with them if you want to add a furbaby to your house!

Alex S.

2018-05

Very sweet staff. Went in with my sister and found her perfect companion. Low adoption fee and you get some back after you have the animal spayed/neutered. Excellent experience all the way through.

Katiepillar

2023-05

Friendly staff; kennel attendants take great care of the animals behind the scenes. Keep up the great work!

Michele F

2022-05

What a great Shelter to visit. The staff clearly cares about the animals they care for. I have never seen an Animal care and Control that goes above and beyond for their animals like they do at Tuscola. Thank you for all you do.

Connie Pincumbe

2019-05

Adopted Jacque from here beautiful dog. Sad today to here from vet that he has a very large mass on his prostate and is not peeing. If this antibiotics do not work by morning they will put him down. Very painfull. I will be lost without him it was love at frist site for both of us.

Alexis Gast

2023-05

Very bad at answering phones. I called and left a message a couple days ago and no-one ever called me back. And when i tried to call again later in the day, they answered and ended up hanging up on me. And when i called again after getting hung up on, i once again received no answer.

Savannah

2022-05

Jen is incredibly rude. Not sure how she even has a job still. Awful personality and rude service. Just a gross way to treat people.

OkIts Morganne

2022-05

Such horrible service. One of the workers (her name was Jen) was rude and ruined a dogs future by talking to customers so rudely that the person left! That’s so disgusting!

D Elliott

2020-05

Had a great experience getting my new pup. Leigh and her staff were wonderful!

Mary Elizabeth

2022-05

Horrible, Horrible service I have tried since October to get help with several feral cats I never get a call and get very poor excuses

Tami Stefan

2023-10

Very kind ppl to answer questions

Jack The Ripper

2020-05

They never answer their phones or even call back.

Chris Emerick

2022-05

Friendly knowledgeable.

Opening Hours

Monday 9 AM-12 PM
1-4 PM
Tuesday 9 AM-12 PM
1-4 PM
Wednesday 9 AM-12 PM
1-4 PM
Thursday 9 AM-12 PM
1-4 PM
Friday 9 AM-12 PM
1-4 PM
Saturday Closed
Sunday Closed

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