4.2 (204)
116 E Columbia Ave, Battle Creek, MI 49015
(269) 282-1957
thetobaccoshoppeinc.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Morgan Parsons
2024-02
They Definitely need to fix their DriveWay pulling in and out of the entrance, I went to go pull out of the parking lot and let’s just say my muffler is no longer intact…and I have to replace it.It’s just a little bit wild to me that they just redid their entire parking lot, but yet didn’t fix the one issue , that was the main Problem….But other than that customer service is great prices are Great.
Cody Zinger
2024-01
Customer service is amazing. The workers are very polite and helpful every single one of them. Also they allow you to try the disposable vapes before you are to buy one so you know what it taste before buying... also prices are amazing.
Ashley Gibson
2024-02
You have a guy here that is completely unprofessional and just a straight up a jerk. I have no clue how he is allowed to get away with how he treats people. He can be nice and helpful if he's in a good mood but he is pushy and makes me feel very uncomfortable. I dread walking in the door and seeing him there. He really can't be bothered to be kind and helpful. I've had several times where he didn't speak to me at all. EVERYONE ELSE is great and I enjoy interacting with them.
Tracy Livengood
2024-04
Helpful friendly staff. A large selection of glass products. They will definitely have what you're looking for.
Zachery Warner
2024-04
Terrible customer service. Didn't bother saying hi or anything. Acted like we were just as problem. Will stay will wild bills.
Kelley Birman
2023-08
The staff here are amazing! Customers in line were fun to chat with too. They always compliment me on how good I smell when I get out of work. And have a large selection on breeze. And I'm happy the driveway pot hole got fixed!!!!
Sarah Lorraine
2024-04
They have a good selection, but some of the employees have a serious attitude problem!
Rachel Jurgens
2024-02
Horrible customer service. Worker there acted like he couldn’t be bothered.
Katrina Wyman
2023-12
We are family is what they say and they most definitely made me feel like family Thank you from the bottom of my heart for all you do for those of us that are struggling. I accept your invitation to be a part of your family
Autumn C
2023-07
I’ve been in a few times now to buy vapes, and I’m loving the prices on the 6000 puff ones! They have a decent selection of flavors in the ones that are the best price. They’re polite and fast. Definitely going to keep coming here!!!
Sherri Cherry
2023-10
Helpful, knowledgeable staff. Fully equipped & supplied with the exception of limited brands of cigarettes. Clean & operational business. I'll return as required in the future.
Tranaya Spencer
2024-03
This is the 3rd time I’ve came At opening time and they’re NOT open !!!!! Currently 9:15 and still NOTHING ‼️
Jeff Davis
2023-08
Complete lack of follow through on an item inquiry. They had all the other flavours and never called back. I stopped in twice to show my sincerity about the request...
patty harrington
2023-11
Friendly and Knowledgeable. Great Experience. Will definitely be a return customer.
Balv
2023-10
Love their selection and they have great prices. Staff is super helpful ask friendly!!!
Austin New
2023-05
I shop here all the time for glass and smoking items (I'm a medical marijuana patient) and I bought a pipe from here and used my card to cover the 2 dollars I didn't have on me they then charged me a additional 11.62 for a breeze pro that I didn't buy I am 18 and can't even buy a breeze I've tried contacting them to get my money back and I've heard nothing they wrote my name down and it's been about 2 weeks I'm about to get the right people involved because it has also happened to my friend and his brother I wouldn't of cared so much but it overdrafted my account and now I have overdraft fees
Jason Montgomery
2024-01
They got a lil' sumthun' uh' err' 'thang! 😉
Luke Weberling
2024-04
Friends employee's, good products.
Leslie Eaton
2023-05
Well I'm giving 4stars only because my dog use to go in with me and was greeted with kindness and friendliness. Apparently they have changed their mind. I love this store but dislike this policy.
Courtney Morgan
2020-05
This place will be the only shop I go to from now on! The service was excellent, the employees were super knowledgeable and really friendly. I went in needing several things and having had lots of issues with my previous device. They were patient and actually took the time to educate me on the products I was buying. So refreshing!
Mickey Tomanovic
2022-05
The place started off good, with reasonable prices. As of now the place likes to price gouge, especially when you can go somewhere else and buy the same product for a cheaper price sometimes by a few dollars. Also most of the products are cheap, and break very easily, and when that happens they do not stand behind there products. I will never shop here again that's for sure.
Bryan Kersey
2023-05
They're surely not a bad tobacco shop. They lack a bit on the selection of products they carry. I usely am there for vape products, but they don't have some of the most popular juices to purchase. Definitely some good sales every now and again.
brittany apsey
2018-05
So I come here so much I feel like I should leave a review. I get all of my beautiful pieces from here and I have a wide collection because they aren't even that expensive. They are super helpful and amazing! So much to choose from too I'm normally there for a hour looking at all the bongs and bowls which they get new ones all the time. You won't see a lot of the same pieces. I will go here over every other shop no doubt
Luke Densmore
2021-05
Great selection on all kinds of smoking devices and tools. The friendly staff was able to help me with what I needed quickly and they all were very friendly. will be back before to long to see what else I they have that I would like or could use. picked up a Randy's path smoking devices. Worked well yet, it is a tech and things tend to break. The manager Sheldon was more then kind to help me trouble shoot the issue and replace it once it was found to have issues that was not a fault of mine. will be going back for sure, thanks again to the staff during these times for staying so friendly and helpful.
Randy Cavinder Jr
2023-12
Good prices and nice staff!
Cassidie Bissett
2023-05
It was a great experience employee's was very helpful and had me in and out in less than 10mins there prices r reasonable
JarlaxEmis Urden
2018-05
Adam is extremely knowledgeable and incredibly helpful. I never feel pressured to buy anything. Would highly recommend to anyone who appreciates a good value and excellent service. Very clean shop, great prices, fun people.
Servando Hernandez
2024-04
Helped me with my nicotine lol
Luke Williams
2023-05
I normally get my vapes here. Staff is very friendly and laid back. They don't mind testing your vapes and saving you money.
John Creed
2022-05
Bought 3 boxes of FreeMax coils and they turned out to be counterfeit. Half didn't work and the few that did didn't taste right. Had to throw them out. Keep a sharp eye on the coils you get from there.
| Monday | 9 AM-9 PM |
|---|---|
| Tuesday | 9 AM-9 PM |
| Wednesday | 9 AM-9 PM |
| Thursday | 9 AM-9 PM |
| Friday | 9 AM-9 PM |
| Saturday | 9 AM-9 PM |
| Sunday | 10 AM-8 PM |
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