3.5 (45)
1341 Wright Ave, Alma, MI 48801
(989) 463-6111
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cj Jacks
2024-02
Definitely switching pharmacies completely. Unlikely to receive any help, clueless to the person health at all. & will not fallow doctor orders. argumentative, even though the medication I am taking is at its lowest dose. Having a panic disorder is hardly a joke, haven’t received good care in two years. So as my new doctor & I try to figure out how to control my panic, I am not allowed to pick up early, even though the script was changed for 10days. He has has to assume it’s for 30 days. Wouldn’t listen whatsoever.
Robert Johns
2023-12
AS is very common here there is only ONE product on the shelf for many items and I am told that is ALL corp will send. This is ridiculous. I worked retail and there should always be 3-4 items in stock and more sale items especially those with % off a second buy . THIS IS AN ONGOING PROBLEM !!!!!!!!!!!!!!!!!!
Brad Short
2023-11
Arrived at pharmacy drive through at 1:25pm sat in line behind another car till 1:32pm got to window and gentlemen who is pharmacy manager there said he wouldn’t help me he was going to lunch. I explained I been sitting here 7 minutes and I lived 15miles away and I’m heading home. He said welp can’t help you sorry for you I’m going to lunch. I’ll be using a new pharmacy now.
Samantha Brown
2023-06
Nice staff, clean store, fairly priced items for the most part, especially if you have a rewards cards-that's where the big deals are at!! !
Murray C. Borrello
2023-06
Keith and the staff are excellent. This Rite Aid is extremely busy and the staff goes out of their way to make sure prescriptions are completed in a timely manner. Keith and the staff are also extremely knowledgeable and I have asked many questions about my own care, and that of my family.
Victoria Tacia
2023-08
From friendly faces (people who have been greeting me for decades!) at the door, to caring professionals in the pharmacy for refills and vaccination services, I recommend Alma Rite Aid. Getting scripts filled can be complicated, communications with doctor offices (did they really send the script?) not always seamless, rules of refills - complicated, add in insurance company rules - complicated. Rite Aid does their best to get people the medications they need despite all of the above.
Donald Ayers
2023-05
Made three trips to this store to pick up 4 prescriptions. I was told it was too early the first trip, told to come the next day. Went back the next day at noon. They were not ready, they promised to have them ready at 5 p.m. go back at 5, still not ready. Waited another 45 minutes to find out I have to come back again for for one of them after I was told I could get all of them on this trip. Worst experience of customer service ever! Female staff were extremely rude.The young man who waited on me last was very polite. Terrible treatment for a new customer!
Maddie Baldwin
2024-01
Very rude when I called to refill a prescription. Won’t be returning..
Fred Bare
2022-05
Terrible service. Called ahead. Spouse and I waited nearly 1/2 hr for flu shot. Went back to the window. Pharmacist was standing filling prescription bottles. I told them I had been waiting 1/2 hr and could wait no longer. He said he could get it right then. Asked him again, “you mean right now”? When he opened door, first words were, “Now that wasn’t so bad was it”? I relayed wait time. No apology. No reason given for the wait. Rite aide in Alma just lost 2 customers
Amy Bashore
2024-01
I find the pharmacy tech to be obnoxious, not very personable and just snotty!!
Rebekah “Yoderish” Most
2023-05
Im so disappointed. I spent a significant amount on a med that I needed that should have been covered in part (if not all) by insurance. I had a friend pick it up for me since I’m sick. After seeing the total, I called and was told that since the med. left the store, they could not re-bill it. I asked for store credit for the difference and they said no. That was grocery/gas money. Why do I even pay for insurance?! Will not be going back to Rite Aid.
Aimee Eldred
2018-05
Horrible, told my sons prescription just got called in and it will be an hour. Came back an hour and 15 minutes later and was told there was no prescription there for him. Then hey found it told me come back in 30 min. Came back 35 min told me another 15 min came back they told me another 10 min. In the mean time i had to wait in this town this whole time because i don’t live around here and we don’t have a pharmacy where i live. My son was extremely sick. Worst place i have ever dealt with!
David Shaw
2023-05
I spent 40.00 more than required after discussing this with the pharmacist, they refunded me on one script but couldn’t on the other two. Check where and rxgood prior to giving your insurance co pay.
J Hogan
2020-05
Used to have great service at this store but now they are constantly behind. Had scrips called in, got a text saying that they were ready to pick up and when we arrived to pick up we still had to wait over half an hour.
D. L. Savage
2012-05
although the stores mijght have some good deals I will not use them , because of their policy of lying; they say they will maintain a neighborhoods culture tand then destroy it. I am referring to older neighborhoods. sans Alma
Scott Ball
2022-05
Really great people work here. It makes me not hate shopping quite so much.
Isaac with Precisionscape Lawn Care & Snow Removal
2020-05
Nice open store, staff polite and helpful
Michelle Finney
2023-05
They know me so it is always a nice experience.
Nichole Leigh
2017-05
Professional, kind, and efficient pharmacy staff. I wouldn't consider going anywhere else for our monthly prescription needs.
Earnestine King
2015-05
The staff are always nice, friendly, and helpful. Very accommodating.
Larry Snyder
2020-05
Bad services the run around not good dose not deserve a star.
Marisa Sheldon
2022-05
Won't be going there anymore!
Kristin Benitez
2022-05
Hopeful and clean
Lenore Spratke
2022-05
Good service
Curt Cole
2017-05
Quick in and out
Adam Marshall
2020-05
Great place
Ben Nagel
2017-05
Good medicine
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 9 AM-6 PM |
| Sunday | 10 AM-6 PM |
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