Meijer Pharmacy

Ashley Espinosa

2024-03

Absolutely ridiculous due to the cyberattack I had to pay the cash price of almost $600 for a prescription my insurance pays $300 after agreeing I waited almost an hour for them to tell me they only have 12 and it will cancel out the rest as well as the additional $90 copay when insurance is working again. It’s now Friday and after normal dr office hours so I can’t even have it transferred.

Angela Hernandez

2024-02

20 days and still can't get rx. Keep getting the runaround. This is Saturday was told on Thursday med getting ready, they would call. Now Saturday was told due to the weather would not be ready til Monday.

Blue Star

2023-06

If I could give them zero stars, I would extremely rude and incompetent. I’m so annoyed with the disrespect I feel from dealing with this pharmacy I will no longer even shop at this establishment. I will be taking my money elsewhere. Looks like you guys are losing out on thousands of dollars because I literally spend about a grand each month on groceries and other items perhaps Meijer should vet their employees better especially at the pharmacy…Melissa is the best 🤣

Garrett Casper

2023-05

They do a great job! Melissa is the most efficient employee you have. She deserves a small incremental raise every 3 months for the next 5 years.

Crimson Holmes

2023-05

If you're going to open later do to a holiday, post it! There wasn't a sign informing us anywhere. The website says your open. Don't just walk past a person waiting and let them stand there waiting for 15 minutes. Most of the pharmacist are always rude and never have your meds when you need them.

Cortney Griffith

2021-05

If I could give them a 0 I would. My daughter needed a prescription after surgery. I had to call to get them to check the prescription that was called in over an hour previously. Then they say it’s going to be an hour. We get a text saying it will be done by 1. Get to the window at 1:24. They say it’s going to be another 30 min. By then my daughters pain meds are wearing off and they say there is nothing they can do. The lack of empathy is ridiculous!!

Josh Gibbie

2019-05

Horrible experience with this pharmacy! Called to get a scripted filled had to pharmacy techs check to see if the had the pills before I had the script sent from a different pharmacy and confirmed they did Said it would be ready in two hours! Went to get it to be told they don’t even have it in stock! When the tech was informed that they told me they had the pills she said all well! I shop at this store every week just haven’t used the pharmacy! Well now I know never to use them! Absolutely horrible customer service and I don’t recommend using the pharmacy for any of your needs!

S Shazam

2016-05

Let me start off by saying that I'm very surprised I am the first to review the Adrian Meijer pharmacy.I give it 1 star only because that is as low as this rating system will allow me to go. At sign out time at the ER, the nurse notified me the prescription had ALREADY been sent to the Meijer pharmacy. My poor judgment that I selected Meijer all due to my drivers recommendation.Straight from the Emergency Room then to the pharmacy I went to pick up the antibiotic. I was then informed by the pharmacy staff they did not have the prescription. Called the hospital about it and they sarcastically chuckled, " oh yes, that's Meijer for you" and also told me that a Meijer rep said to give them another 10 mins and it would be filled. Funny thing is the medicine was not even in stock!Now the pharmacy is closed, checked back the next morning at 8:00am. The staff member informs me that they had to order the antibiotic and they would call me when it came in. No call by 6:00pm, called them, and they got it in earlier in the day but neglected to call me.Moral of the story, I wouldn't go back to them ever again, worst experience I have ever had at a pharmacy! And I've had to a few.

Nick Roth

2018-05

They have some of the rudest people I have dealt with in quite a while. Several times this year, my wife's doctor has called in refills for meds she needs daily and this pharmacy continues to say they don't have it. Only one technician seems to be capable of getting it sorted out after my wife going weeks without her meds and suffering from a lupus flair. Totally unacceptable! I'd rate them 0 stars but it won't allow me. Save yourself the trouble and headaches and go elsewhere.

Lucas Wilson

2020-05

They never have all my prescriptions. They always have to order something and it takes days. They also don't have enough staff for the amount of customers they have.Update 10/8 - and their service is even slower and they still are incredibly understaffed. This will be the last time I shop here.

AJ

2018-05

Laziness. I'd give no star if I could. They can never manage to apply prescription discount cards or secondary insurance.They cannot call customer if there are issues filling medications or they don't have it ready on time. I always get the surprise and inconvienance when I get there to pick it up.They make you wait days for medication (Even life sustaining medication) refills. I have tried to prevent this with autofill but they never have it ready or in on time either. Waited 4 days to get a rescue inhaler and zyrtec. Each day they had me come back for the medications and told me everyday it would be in the next morning. I don't live in town so this was not a quick drive.Had surgery and had an allergic reaction to my painkiller. First painkiller prescriptions I had needed in 9 years. Doc gave me a new prescription for different medication. Was treated like I was a drug addict trying to pull something even though it was evident I had an operation when I showed them my incision and the hives on my face, and arms from the medication. I don't think I should have to prove my need.I was charged three times more than I knew my copay should be for a medication a couple weeks ago. When I confirmed verbally with them that the medication was a pro air inhaler they said yes. My insurance covers pro air but not Ventolin. I got home to discover I was given Ventolin. They wouldn't let me see the medication at the store for a visual confirmation. When I called doctor to discuss how I had a prescription for the wrong type of inhaler, the office said they wrote it for proair. Hence, Meijer gave me wrong prescription for wrong inhaler. I also got albuterol on same trip. They had the dosage and frequency instructions wrong versus what the doctor wrote on the script.Unfortunately my insurance dictates this is the only pharmacy I can go to unless I go into Toledo. So I'm stuck with the service. I'd like to know why medication isn't kept in stock and service is poor. Some medication must be taken regularly to prevent serious complications. So its imperative they fill in timely manner. They dont seem to understand this.

Ariel Simpson

2022-05

The pharmacy is EXTREMELY disrespectful and incompetent. They basically told my family that their prescriptions weren’t real, and physically waved the paper in their face while refusing to fill it. I’m truly dumbfounded at their lack of respect and professionalism.

Maple City

2023-05

Why advertise that you're open until 6 pm on Sunday when you close before then? I'll be pulling all of my prescriptions to Wal-Mart. You jerk me around for a week on this diabetic medicine then when I get there you're already closed. You lost my business.

Em Mabry

2022-05

Family tried to get a very important prescription filled and was told their doctor doesn't exist. The pharmacist literally waved the paper in their face with disrespect and unprofessionalism. Absolutely appalled.

I Roc

2022-05

This pharmacy is extremely slow I shouldn’t have to wait behind ONE person for 25 minutes in the Drive through to get my medicine for my dog. They are disrespectful as well.

happy feet

2022-05

I had my prescription symbacort inhaler sent here I called and asked what time would it be ready they said in two hours so I waited in town only to go back to get my inhaler and get told by Megan who was rude that they gave my inhaler to another customer after she asked me if I need it today and I said yes and she said she'd hold it for me this is ridiculous I will not get any of my prescriptions sent here anymore this makes the second time they did this to me I get way better service at CVS Pharmacy.

Bridget Dayharsh

2023-05

Quick refills, helpful with insurance issues , great staff and always cheerful. Melissa is always efficient and smiling eager to help !!

Dennis Sneyd

2022-05

This pharmacy is Terrible!! If you are on a medication that is help keeping you alive I would not use this place.. they can’t keep important medicine in stock…And their customer Service is worse!!…Not for sure how Andrea or Chelsea keep their job

Max Vlix

2022-05

Extremely rude staff who live to talk down to you. Said they didnt trust my doctor and said id need a "real script" and that i had to make my doctor call them personally to believe my script

Chad Fagan

2023-10

Rude staff, they work as slow as possible on purpose. Go anywhere else if you can help it.

DJ Harvey

2020-05

Good place but just like every other job it's got its dumb workers that'll make you think twice about using them over and over again. But don't let that 1 worker make you hate the whole community.

Jessica

2020-05

I've used this pharmacy for years, but recently changed as the customer service is no longer what it once was. Medications are rarely in stock and they don't check before they tell you it will be ready at a certain time. Sometimes it can take days to fill a RX.

William Fick

2023-05

They also do not have in stock your medication. They they do not tell you the truth when you go to pick up the medication.

Emily Cecil

2020-05

Some of my prescriptions, especially with GoodRx, have great prices at Adrian Meijer. Very appreciated, especially when my health insurance lapsed.

Tom R

2020-05

Horrible customer service. They could care less about the people they're supposed to be helping. 1 star, is too good for them.

Ray Goodson (Ray)

2020-05

Terrible.....absolutely horrible... numorious occasions my prescription was called in 5 + hours and still not ready ... meijer pharsucks

Richard Sixkiller

2021-05

Scripts never get filled by automatic refill always not ready when i show up

Andrea G

2018-05

Always clean and tidy. Helpful workers. I'm always greeted with a smile.

Kasey Davis

2022-05

Brittany was extremely rude on the phone, I couldn’t believe the poor customer service.

Steve Porter

2018-05

I don't have any problems at the pharmacy