Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kathy Ladenberger
2024-04
I haven't been to Kohl's in a couple years but I need it undergarments and I hate shopping for them!! I walked into the department and someone greeted me and asked me if I needed help she was wonderful she helped me and other lady we actually had fun trying to find the right sizes I didn't catch your name but I wish I had she was amazing!! Went to go check out and didn't have the right credentials to get the 20% off but cashier (Laurie) gave me the 20% off anyhow she was so sweet!! Way to go Kohl's keeping staff on hand to greet you to answer questions to help you find things just like the good old days!! I will shop here again!!!❤️
Kathy Kruger
2023-12
The checkout staff are so friendly and fast. The line moves quickly. The store is not as well kept as it should be in the stock seems quite low for this early in the holiday season. The location of clothing is strange. I love their coupons, but I dread going there for the above reasons, but you can’t beat the prices so it forces you in you just have to know it’s gonna be a mess and a journey.
Patty Shoemake
2024-03
I was there on 2/19/24. I wasn't impressed with the cashier, and i didn't get her name. She seemed in a hurry to get rid of me. I was trying to look for my coupon on my phone. She seemed put out. She didn't even ask me if I had a rewards card. I guess since I ended up giving her the gift card I had gotten for my birthday, she thought I didn't have a Kohl's account. Second time I have gotten a rude cashier. Two strikes against you, Kohl's of Adrian. Next time, I will just close my ctedit account and shop elsewhere. If you hate waiting on the public, get another job. If you are having a bad day, don't take it out on the customer because whatever the reason is it wasn't their fault.
Julie A R********
2024-03
The security clip was left on my purchase. It wasn't detected when I left the store. I will have to travel almost an hour to resolve the issue. I plan on requesting a refund.
Anne Graham
2023-11
Amazing customer service, Kim helped me find the correct sizes and options for my husband by searching through an entire rack and shelves of dress shirts. She explained how the larger sizing letter system worked as it was unfamiliar to me. Kim was patient and kind throughout. Kim also offered a matching discount for the nogo since the brand size needed was not in stock. We found out at the register that Kim is the store manager. Since our cashier Tracy was so helpful and radioed to see who helped us. Super job from all who helped us so quickly and thoughtfully.
Tabitha Webb
2024-05
Love the store that have a new Sephora that just opened up May 1st
Paula Lozano-Jones
2024-04
Good customer service. Both ladies that I spoke to were very polite and helpful.
Linda Gryca
2024-02
Great customer service by Michael. Greeted me when I walked in and was very friendly and knowledgeable upon my checkout!
Jeanne Woodridge
2023-11
Such a delight to find Christmas ornaments, and fun Tee shirts on sale. One hiccup at checkout though... possibly a new hire who seemed to be pressured to have a speedy check out and made some errors. But I'm never in such a rush to be nasty...the more expensive she gets, the more natural it will come to her.
Sandra Sayler
2024-03
A very friendly store to shop at. The staff is very friendly and very helpful. I would highly recommend this store.
Karen Roback
2024-04
Even with construction going on, the store is clean and the staff is friendly and helpful.
Debbie “DebK” Kogelman
2024-03
The store is well organized and very clean. Sales associates were very friendly.
Sim NotMyName
2023-10
It's a typical Kohl's. That Kohl's cash actually ends up costing me more money. The wife is great at spending that Kohl's. I really like their clearance sales too. The staff was nice, the selection was good. I will return When I need more clothes.
Maggie Zimmerman
2023-11
On checkout, the customer service representative helped me find my missing $20 Kohls cash that wasn't applied to the balance. There seemed to be computer problems going on. She was great!
Fred Zech
2024-04
HaExtremely difficult to find help on the floor. Clean store, wide aisles and full shelves.
BossMan !!!
2024-02
Still can find deals and Kohls cash always help! Friendly service
Russ Amo
2024-01
all employees helpful. Marella very good and friendly and informative at checkout.
Diane
2024-03
First time here. I think this will now be my favorite store.
Emily R
2023-09
Schools clothes shopping for my kids..everything was pick over. Patty was great at check out!
Cindy Rolen
2024-01
Excellent service by all employees.very long line went quickly
Mary Skeels
2023-11
Cassidy from the Adrian MI store was a true delight! She made me feel at ease and I did not feel rushed. Also Tracey greeted me her cheerful and welcoming smile.
James Francek Jr
2024-03
An employee there by the name Karen, topped off a great day of shopping.
Glenda Byers
2024-01
Racks were a mess. Boys 8 racks were not organized by size or name brands. This the season, I guess.
kimberly gross
2023-11
In my opinion they make you do way too much work for such little pay. It's hard to make a decent paycheck.
Lorri Parks
2022-05
Very helpful associates. Store is well organized and stocked.
anne desjardins
2024-03
Clean store. It is easy to find things. Associates are friendly.
Kim H
2024-01
Check out tends to be little long. Workers are very helpful.
Melissa Long
2023-05
Got a shirt says on the counter 10.00 on sale got up there and she they charged me 12.99. It literally said two for 20.00 or 10.00. Thanks for the 30 percent off. Not a deal when you are being ripped off to begin with. At least my sheets were the right price. That's why I give it a ok.
Joe Glancy
2023-11
Great quality clothing, good prices, very helpful and friendly staff.
Mary Enzenauer
2023-05
All your employees are very friendly even when we where standing in line ,the young man made conversation with me to help while we stood in line. Great prices,love the jewelry counter and I got a pair of totoe boots love them. Store clean and bright in the Adrian store,we are from upper Michigan.Keep up good job.Sincerely Mary Hospital
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 9 AM-8 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population