CVS

Hannah Grant

2024-04

I've used cvs for years. Most of the staff is nice. The worker named Jeremie always has a attitude problem. Not sure if he's always having a bad day or what but makes me not wanna go there anymore. DEFINITELY needs to be spoken to on how he handles customers and facial expression along with tone. Do not appreciate having eyes rolled when he thinks you can't see just cause of being willing to pay out of pocket so our children have their medications. Do better.

Bill Zimmer

2023-11

Pharmacist seemed fine but the rest of the employees working back there are incompetent. First time I didn't receive all of my medications, second time I wasn't informed that my insurance didn't cover all of my antibiotic, so I just have some missing... ATTER I mentioned that I already had an issue there. I live 45 minutes away so I don't know the area, but go somewhere else if you have the opportunity

ashley E

2023-10

I stopped in for an antibiotic a couple minutes before closing because I had just left the walk in. The pharmacist looked up at me at 7:02 and said this woman was here before 7, but you weren't here so I cant help you. I told him that I was there before 7. He rolled his eyes and asked me my name. He looked it up and said that because he didn't have my insurance information he didn't have time to put it in and help me because I would have to pay out of pocket. I am completely understanding of closing by a certain time, but he definitely could have been way less rude.

troy whitman

2023-07

We like this CVS a lot better than the one in the town that we moved from. The store was clean and modern inside. The pharmacy is prompt and has our prescriptions ready in no time. We like that we get text reminders to our phones and can access our account through the app.

Jessica

2024-03

Great management! Also, everyone in the pharmacy does an excellent job.

Nicole Griesinger

2023-07

I purchased a drink that was expired since May 8 2023. I returned to the store to exchange the drink and noticed that all 10-15 were expired. I let the person working know. Their response was “people will buy them”. That’s disgusting. I didn’t know CVS condones the sale of expired products in mass amounts. I will not be returning because CVS does not care about the safety of their patrons.

Amanda Anderson

2023-07

They put my sons liquid medication in a pill bottle. Pharmacist Patrick laughed that it spilled and refused to help. However even though this CVS has a terrible pharmacist, the girl who answered the phone was kind. The CVS in Tecumseh (not this location) quickly made calls on behalf to help my son without laughing at my extremely stressful situation. I highly suggest going to them instead.Update: This is the closest pharmacy to me and this time I was prescribed antibiotics and nasal spray. Again, Pharmacist Patrick was working. They got me my antibiotic. They then said that was the only prescription they saw. I told them I should have a nasal spray. They said "well your insurance won't cover it." I informed them that my provider had confirmed coverage. They refused. Called Tecumseh CVS, sure enough the brand covered by my insurance just needed to be ordered. Patrick did not attempt to look up this information or order my covered prescription so I had to go to a further pharmacy

Eddy Richards

2023-05

The drive thru is really slow, I would recommend to go get food before you get in the drive thru line. I always hate when I have to go to this location. They could have 3 cars in n front of me and I'll have to wait 20 minutes for my turn. When it is my turn it takes 45 seconds wait is going on with all the other people? How about telling the others if there items are not ready to get back in line instead of letting them wait for it to be filled while there is a line.....

Stacey Michelin

2023-09

I happened to hit the pharmacy during a slow time. As usual, the staff was courteous, professional, and friendly. A slow time at CVS is always a gift.

Kyleigh Morlock

2024-02

Automated Voice Message sucks and doesn't give an option to even speak to an associate in the pharmacy.

Maggie K Gentner

2023-05

Need a specific product ASAP. CVS was the only store in town that said they carried it. Their website listed it as in stock. It was not in stock and the several employees I asked just sent me around to a bunch of different aisles looking for it. I eventually gave up. Needed the same product a few months later. Listed as in stock at the CVS in Brooklyn. Went out of my way to go there. Guess what? Seemed like the employees have never even seen or heard of it before. If you're banking on something being "in stock" at any CVS location, you're probably going to be disappointed.

Robin Raines

2023-05

Went to get my ear drops for a terrible ear infection. I have good insurance and they quoted me $200. After a discount they stated $140. I went to Walgreens and was charged $10. The store was filthy. Very dusty displays at the pharmacy and it looked like the floor hadn’t been vacuumed in a while. I won’t be back. Wish I would have taken pictures but I felt terrible.

Wendy Paczas

2023-10

This is my favorite CVS. The staff is so friendly and helpful. The store is always well stocked and clean

Amy Sturtevant

2022-05

Tyypically have pleasant shopping experiences while in this CVS store. The staff is helpful, the cashiers friendly, and the pharmsists always willing to take the time to answer questions. The only negative experience has been at the prescripton filling window. This happened twice with the same person. She was unfriendly, unsupportive, and didn't care to offer suggestions or any helpful information. I moved my prescriptions to another pharmacy.

Michele Leventis

2022-05

There is an employee at the Adrian CVS who deserves all the positive recognition possible...Her name is Ashton...and every time I've had interaction with her its been INCREDIBLE.No matter what she's dealing with (rude customers...lack of help...and much more) she is ALWAYS kind...compassionate...patient...and constantly exhibits an exemplary work ethic.I hope one day she is able to find a position with a company that appreciates...and adequately compensates her for the AMAZING job performance she puts forth❣💗🌸💗

Anna K

2018-05

I just had a great experience when I spoke to the actual pharmacist (I believe his name was Brent) at the CVS Pharmacy.I was really worried about accidentally taking 2 different antidepressants together, not knowing that they weren't supposed to be taken at the same time. The Internet made it seem like I was going to hallucinate, have a seizure, jump off a roof, or worse. Good gravy...Well, he really calmed me down. He asked quite a few questions about my depression history, including medicines I've taken before, when is my next Dr.'s appointment, etc. Luckily, it was not as terrible as the Internet made it seem. I'm so grateful for the help of the pharmacist. I am positive that if I hadn't called them (my regular pharmacy was closed) or maybe I called somewhere else, I would've been up all night worrying.So, when in doubt, call the CVS Pharmacist in Adrian, MI. I am going to transfer and take all of my prescriptions over to CVS from now on! Wonderful staff. Thank you Brent for your excellence![CAUTION: Do not trust the Internet for ANY medical advice about your prescriptionspm . Please leave it to the professionals.]

Madison Eckelbarger

2021-05

I always go here to get my pictures printed and they do such an amazing job!! Ive never been unsatisfied with any product I've gotten from their photo department. Its super easy to get set up, I usually do it all online from my phone. The quality is amazing and they always have it in a timely manner. I literally won't print any of my pictures anywhere else!!

Lotus Renea

2023-07

Put my liquid medication in a pill bottle for my six month old son. When it inevitably spilled, they refused to do anything except laugh at me. The pharmacist who laughed at my son not having his medication was named Patrick. It was amoxicillan for his strep throat.

Amy Mansfield

2020-05

Extremely rude customer service. Waited over 4 hours and they still did not have script ready. I was told my script was in a locked safe after I was told it was filled and would take 15 more minutes. I pulled my script Walgreens had it filled in 15 minutes. Will never shop or fill scripts there again

James Howard

2021-05

This CVS location provided me with the worst customer experience I’ve ever had. The self service checkout failed to print a physical receipt which I needed to a rebate and I asked the cashier for help and he told me it was too late to get a paper receipt. So I asked to return the items using the e-receipt from CVS.com and he said he couldn’t return using that as he required a paper receipt...which his store failed to produce. So then he returned my items manually at $14.22 (lowest price) and when I paid $18.98 and I asked to repurchase at $14.22 as I just needed a receipt showing the purchase was made and he said no $18.98 was correct. I just about lost it from here, and he told me he was going to “help me out” and reduced the price to $14.98 for me to repurchase...all this for a paper receipt. On my way out the door he told me to remember my paper receipt next time. Only thing I’ll remember is to never come back to this CVS again.

L C F

2023-05

This CVS pharmacy refused to fill my migraine medication prescription and saying the medications were "out of stock" (which they weren't i later found out) even having the audacity to ask to call my neurologist for proof of why i needed the medication and if there was an alternative (aka non narcotic) option they could fill instead, causing me to go a day with out my emergency migraine medication on stand by and potentially making me end up in the emergency room for treatment, and also causing my neurologist to have to transfer my script to a different pharmacy. I would worry that this pharmacist wouldn't fill other important scripts based off "personal principles and prejudiced opinions" versus just doing their job like they are supposed to, go to Meijers or Walmart instead to fill your scripts.

Laura Gurney

2023-05

Really appreciate this pharmacy locally. Pharmacist and staff are friendly, helpful, and provide quick, competent service. Also appreciate being able to get vaccines easily too.

Connie Tedder

2023-05

It's convenient for me. It's a clean facility and handicap parking.great staff when you have questions about the prescription drugs they will answer them.great place to go.good job and keep up the good work.

SMS

2019-05

Would give negative stars if I could. Literally the worst customer service at the pharmacy. Told me 45 minutes for my prescription...came back an hour later, was told with a very nasty attitude 30 more minutes....why didn't you tell me that in the first place? When you're in pain you don't want to sit in your car for 30 minutes waiting. Let's not talk about how annoyed the lady was when I came back the first time, 15 minutes after I was told it would be ready. Got to the window after the 2nd 30 minutes...still not done, asked to pull around yet again. Are you F ing kidding me. Will literally NEVER come back.Changing my pharmacy to Rite Aide...its a farther drive but their service is always exceptional.

lee Clark

2023-05

My medication is ready and there for pick up without me calling . Nicest pharmacist that I have ever dealt with .

Janis Whitaker

2021-05

Apparently closes at midnight means closes at 1145pm or earlier, and start sweeping leaves inside the doors. First time this has been an issue for me as I regularly go there on my way home from work. I always only needed one or two items, in and out in well under 5 minutes every time; so not like I hold them up. Thankfully, I still had time to make it to Shell, which also closes inside at midnight, get my one item and was still back in my car by 11:55pm.

Emma Winter

2021-05

The women working checkout are amazing! They were willing to watch me meet someone while making a sale of a used item to make sure I stayed safe. Great people.

Abdassalam Hajyousef

2020-05

I had a very poor experience with CVS regarding filling medications. It is often that CVS staff say that the prescription is not covered by the insurance without even checking with them. Today they claimed that a prescription was not covered because it was written generic and the insurance is requesting brand name but obviously the medication was written brand name !!!! this problem happened multiple times despite me personally calling them and telling them about about the problem.

Yaritza Rodriguez

2023-05

where the store manager applauds and allows customers to be rude and racist to other customers for being hispanic and speaking in spanish. worst service.

Samantha Moore

2022-05

The store is fine, but if you plan to get your prescriptions here, I'd look elsewhere. The customer service is spotty and good luck getting anyone to answer the phone.