5 (187)
49 Main St Unit #4, Williamsburg, MA 01096
(413) 340-1399
donerightchimney.services
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sonia Santana
2023-12
First time working with Done Right Chimney, and we will definitely use them from now on! The guys were so nice, professional, and informative. The service was extremely thorough, and the wood stove insert not only looks great but we have complete confidence it's safe to use. They left the area around the fireplace cleaner than they found it! And the best part of all... when they saw we were masked, they immediately went back to their truck and got masks which they wore at all times inside our home. A deeply appreciated consideration. Fantastic company -- so glad we found them!
Elbin Vargas
2023-05
Done Right Chimney did an awesome job installing my new wood stove, the extensive work they had to do was done to my satisfaction and the building inspector. The crew was friendly, respectful and worked great as a team getting the job done. Thanks to Cory & Sabrina, Great job!
Singwen Mientka
2023-11
Very communicative throughout the process from scheduling to reminders .On time! Super friendly and professional and courteous.Advised on service performed.Replaced cracked bricks, and explained how to proceed with burning for the year.As always a pleasure doing business with you!
Rosemary Wessel
2024-04
Very thorough inspection, GREAT easy to understand explanations of the condition of your chimney, what may have caused problems, how they can be avoided. Very friendly crew, left the place clean, even turned out the lights after they left the attic and basement. Wish I'd worked with them years ago!
Lauri Mas
2024-04
So happy that the team was able to come out and clean our chimney and stove so promptly. And such good-spirited and pleasant guys! Worked hard, they did the job and it seems like they did it very well.
Joan Cocks
2024-01
DoneRightChimney did an excellent job, both diagnosing our chimney problems and solving them. Sabrina answered my endless questions with great patience, the office sent emails confirming every day’s arrival time during the installation, and our new wood insert looks absolutely beautiful. It was a learning curve for me to build a fire in it correctly, but Cory came on a Saturday to teach me how to do it in time for the holiday season. No wonder DoneRightChimney is in such high demand!
Windsor Massachusetts
2024-03
Arrived on time, cleaned the chimney, checked out my fireplace insert and fixed several minor problems. Made recommendations and will get back to me after speaking with Cory and sharing the photos taken. Very professional and friendly guys. Definitely recommend! Thanks so much.
Sean Scully
2023-12
Technicians made suggestions regarding improvements to make to improve stove performance. We will be having Done Right Chimney perform the work as we have been very happy with their work.
dondi mimitz
2023-11
Wonderful service!! Technician was was very clean, knowledgeable and time efficient. Explained what was done and answered all questions in a way I could understand. Couldn't ask for better service or company!!! Thank you all!!!
Peter Wildermuth
2023-12
Great communication leading up to our appointment, flexible with changes to the time of our appointment. Crew showed up and did a thorough inspection and cleaning.
Nina Pinger
2023-12
Great service. Not a speck of dirt left after the job was done. They explained everything and I know that I can call if I have any questions. I would highly recommend them.
Nancy Sumner
2023-10
They were thorough, easy to work with, and fully answered our questions. We learned a lot about our set-up and a few things to be done. Really glad they came out and did this job.
Paul Reitano
2023-11
I have nothing but excellent things to say about Done Right Chimney. They installed a pellet stove for us, along with yearly chimney cleaning and some chimney repair work as well. They arrive on time, do a professional job from top to bottom, are courteous and clean, and leave the place as they find it. And they’re good with our knucklehead pets too. Cheers!
edith morton
2024-02
I am going to have to get rid of pellet stone. Can no longer work to keep it clean. old age. Thanks for the years of service. Will need to sell stove.
Shirley Todd
2024-03
Done Right is professional, punctual. I can recommend their service . They respond to all of my questions.
Aaron Loux
2023-12
Dad was very pleased, and I'm glad I don't have to get on the roof again! Hope to have you back next year!
Louis V. Pacilio
2023-08
Excellent products, service and communication. Sabrina and Cory (and their staff) were extremely easy to work with and very accommodating. Installation of the propane fireplace insert was fully coordinated and smooth. Great advice and guidance given when appropriate was greatly appreciated. Just a quality business, honest and trustworthy. We are also switching over to them for ongoing yearly chimney service.Follow up service that was planned to adjust flame after initial break in use was great. Cory arrived on time, adjusted the air intake, explained what was done and will come back for any further adjustments needed. This is the high quality we expected based upon the installation experience. Well done!
Kirsten Henshaw
2023-11
Done right was professional, prompt and had great communication with us throughout our repair. We highly recommend Done Right Chimney.
Daniel Cook
2023-11
As always super informative, easy, supportive all things stove and wood. Thanks for the quick turnaround in trouble shooting and sweeping. Always appreciate the work you do.
Claudia Waite
2023-11
What great service Done Right supplies! We have had masonry work, new chimney crowns cast, flues lined, and a stove insert installed by Done Right. And today, after a year of keeping my house nice and cosy, Jake came out and cleaned the chimney. He was on time, courteous, and left the area immaculate. Thanks Cory and Sabrina for sending your amazing staff and taking such good care of us!! 5 stars!!!☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆☆Another year, another great service call from Done Right. The thorough video inspection Done Right provides leaves me confident in the safety of my chimney and flues before a winter of woodfires! Thanks for being on-time, getting the job done, and leaving the hearths so clean! Great service!!! (2023)
brikster00
2024-03
Friendly and helpful initial evaluation of my chimney and flue. Waiting on written evaluation and estimate.
Ken Como
2023-11
They seem very knowledgeable. I didn’t get the report or the bill yet though. They were friendly and explained everything well.
frederica Chick
2024-02
Awesome Chimney cleaning service. Efficient, neat, very informative and helpful. I highly recommend them!
Edward Jacque
2023-05
Done Right is the best hands done, We were new in town and I was looking for a local, reputable business to assist with repairs the inspector pointed out. It turns out Cory new the house and was willing to do the work. Between emailing his wife we got the work work done, and developed a problem with the pellet stove we called Done Right Cory came on the day the inspection was done for the chimey liner and had the stove working great. We could not have asked for better service.
Barbara Richardson
2023-11
I was more that satisfied with the quality of work and the kindness of the young man who came to do the work. I would recommend Done Right Chimney to anyone, they are the best.
Lee Douchkoff
2023-05
Jake and Ryan came to my house today to clean the chimney and conduct a camera inspection. I could not be more pleased with the job they did. They were thorough while responsive to my suggestions, concerns and questions. I found them to be friendly and courteous and will ask for them in the future. This was my first experience with Done Right Chimney. I highly recommend them.
Janice Ragland
2024-04
Your workers were excellent! Thanks!Janice
Pat Morey
2023-11
Great job! Your technician was very thorough and listened to all my concerns and responded with several suggestions for remedying a bat problem.
Kristina Donlan
2023-05
Very thorough, professional, and kind. I highly recommend Done Right Chimney for any cleaning/inspecting/work you may need. From making the appointment to the two men that came to do the work everyone was so friendly and helpful. I can’t say enough about my experience. Excellent!
Marc LaBrecque
2023-05
Corey and the crew were AWESOME ! Immediately came in the front door and put down drop cloths to walk on. Did the leaning of gas fireplace rearranged the logs for better ambiance , cleaned.the glass ,VA used up and were gone ! HIGHLY recommended this company......
Monday | Closed |
---|---|
Tuesday | 10 AM-5 PM |
Wednesday | 10 AM-5 PM |
Thursday | 10 AM-5 PM |
Friday | 10 AM-5 PM |
Saturday | 10 AM-2 PM |
Sunday | Closed |
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