CVS Pharmacy

4 (6)

427 EAST MAIN ST WESTFIELD SHOPS, Westfield, MA 01085
(413) 562-5181
cvs.com

Claimed

Pharmacy

Service options

Delivery

Reviews

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Ivan Yemelianov

2023-06

I was supposed to pick up the prescribtion for my less than two year old daughter. I arrived at the pharmacy after taking time off from work after 2 hours as I received an SMS that my order had been received. I was told that my prescribtion was not ready and that I had to wait at least another 20 minutes. I said that I received an SMS 2 hours ago, to which I received an ironic response that this does not mean anything, in the sense that they received the order, but have not yet begun to collect it. I needed to get back to work as I couldn't wait an extra 20 or more minutes. After work, I again went to pick up the order, it was 8:58 on the clock and the curtains were already lowered in the pharmacy, but inside all the employees were in place. I asked if I could pick up an order for my daughter, they told me to come tomorrow. I explained that I had already been today and that they did not make my order on time. I was told with absolute indifference that they had already closed, although they were still there. It turns out that I have to wait 20 minutes because no one is in a hurry, but they are ready to leave early with pleasure. This is total disrespect for the customer. I didn't come to the pharmacy for bread. My sick child was left without medication for the night. I won't even look in the direction of the CVS. Disgusting attitude towards customers.

Carl Tagliavini

2023-05

They are always couteous, friendly and accurate. I appreciatye my local CVS pharmacy.

Opening Hours

Monday	8 AM-1:30 PM 2-9 PM
Tuesday	8 AM-1:30 PM 2-9 PM
Wednesday	8 AM-1:30 PM 2-9 PM
Thursday	8 AM-1:30 PM 2-9 PM
Friday	8 AM-1:30 PM 2-9 PM
Saturday	9 AM-1:30 PM 2-6 PM
Sunday	10 AM-1:30 PM 2-6 PM

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