2.5 (10)
999 Watertown St, West Newton, MA 02465
(617) 964-7736
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Peter Bergeron
2024-02
Just as bad as the other CVS down the street.I was hoping I could get away from the dysfunctional pit of despair that is my original CVS on Washington Street in Newtonville but I could have known that whatever malady of apathy and incompetence that had overtaken the one store would inevitably infect its neighbors.They never answer the phone. They constantly have a line extending long into the store. They take forever to do anything and act like the patients are unreasonable for expecting to get their medication the same day it was prescribed.It doesn't take a team of crack scientists to scoop pills into bottles and push a few buttons on a computer. There was a homeless guy sleeping outside who could probably use a job and he's just as qualified as anyone else to do a little scooping.I'm beyond disgusted with this entire company. Don't even bother going to the entire chain of CVS stores or you might catch whatever brain parasite is turning the staff into mouth breathing troglodytes.
Merle Bicknell
2023-12
Pharmacy has incredibly long lines, inefficient procedures for transactions, and card readers that do not work. I feel very bad for the employees who work at this pharmacy. They are very overworked.
lochlan seth
2023-10
Comprised solely of the most incompetent, unhelpful people you will ever meet. I am absolutely stupefied by the groups complete inability to perform the most basic, menial tasks while still having the audacity to literally close the door in your face(mid-conversation) because they need every second of their lunch break.*only at the pharmacy
G Markosyan (Laser Image Lab)
2023-05
Worst pharmacy. Period.People do not realize that CVS is a big and expensive convenience store operated at their wimp.1. Apparently management decided to cut their payroll and introduced lunch break. They decided they will take a lunch from 1:30 till 2pm.I pointed on the sign stating no lunch time. Pharmacist replied " I wish we could change the sign, we are doing this one year now.ONE YEAR AND THEY DID NOT HAVE A CHANCE TO REPLACE HOURS!2. You RX is never ready at the time they send you text message.They always make a mistake , ask your to play full amount then apply for reimbursement, etc...
Glen Stilphen
2023-10
The female pharmacist with the blonde hair is not a nice person at all. She will do her best to waste your time. Stay clear.
Sharon Sewall-Lindsay
2021-05
The pharmacy does not answer calls regularly on a promptly basis. I have been on hold for multiple times over 20 minutes and end up hanging up. I have to go into the store to generate a prescription order or to have a question answered. This might be CVS’s marketing ploy to get me into the store to buy other items or the pharmacy staffing cannot handle the calls. Other CVS pharmacies have the same issue. CVS as a conglomerate should have a centralized pharmacy phone service with live operators, especially during theses times.
Yegor Smurnyy
2024-05
Extremely slow service at the pharmacy
Monday | 9 AM-1:30 PM 2-9 PM |
---|---|
Tuesday | 9 AM-1:30 PM 2-9 PM |
Wednesday | 9 AM-1:30 PM 2-9 PM |
Thursday | 9 AM-1:30 PM 2-9 PM |
Friday | 9 AM-1:30 PM 2-9 PM |
Saturday | 9 AM-1:30 PM 2-7 PM |
Sunday | 10 AM-1:30 PM 2-7 PM |
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