Walgreens

Hao Mei

2023-12

Visited the store on a weekday afternoon and encountered uncooperative staff. I informed the employee that I had an online order to pick up, but she seemed reluctant to assist. After a minute of delay, she reluctantly got up from her chair, displaying an annoyed attitude. When I provided my first name, she took five minutes to search for my order and claimed she couldn't find it. However, I had spotted the bag with my name on the shelf (formatted as Last Name, First Name). I pointed it out, but she insisted it wasn't mine, stating that the first name didn't match. It was clear that she had mistaken my last name for my first name and confused herself. Throughout the interaction, she repeatedly mentioned that she had asked for my first name and I had provided my last name. What added to the frustration was her pretense of not understanding my English when she asked when I had placed the order. This wasted around 10 minutes of my time, and the overall experience was disappointing. If the staff is unwilling to work, it would be better if they refrained from doing so.

Vincent Yeung

2024-02

The staff female employee working at this time at the front counter was very rude. I normally give people the benefit of the doubt - but this has been the 3rd time I've been here and the same poor attitude. Just ruins my day - will look to CVS around the corner.

Natalya Gud

2023-11

Update a year later: the pharmacy is severely understaffed. I called the pharmacy and have been on hold for 45 mins. Still on hold.In general I avoid this location because 1. It’s very dusty ( including the shelves) 2. Many items are more expensive - compared to cvs.Having said this, the pharmacist is nice and is super helpful.

Elizabeth Nathans

2023-05

Have used this pharmacy when it was Rite Aid, many years ago. Transition to Walgreens was somewhat rough, but pharmacy service in particular seemed to stabilize until recently when multiple personnel changes have occurred, one apparently recently resulting in closure of pharmacy service for nearly a full weekend because as one staff member said when I asked why, "no pharmacist." Clients were referred to an inconvenient location in Framingham for service during the closure. An in-store posting about new pharmacy practices may also partially explain a series of recent reports that relatively common prescription drugs (non-controlled) were not available "same day": some prescriptions are apparently being filled off-site. Hope that things will again stabilize; location is convenient and pharmacy staff is generally friendly and helpful. This location has been a "neighborhood" pharmacy for years; I hope corporate practices and local staffing issues won't change that.

Scott Gannon

2023-05

Be very weary of this location and Walgreens in general. They sold me a bogus gift card and pocketed the cash. I spoke with Ebay who confirmed the card was used prior to me purchasing. When i tried to report it to Walgreens Customer Service they just consistently blew me off. Do not trust this location or company.

Joaqium L

2023-05

Store closed in 10 minutes. Walk into the store, cashier screaming from register: REGISTER CLOSES IN 2 MINUTES. Ok calm down Karen, not like we walked in a minute before closing.