Family Dollar

Evan Pagliuca

2024-03

Family Peso is what this store should be called. Nobody working can speak fluent English with the exception of maybe 1 associate. They have a guy on the register with no uniform or Family Dollar apparel on and only speaks Spanish. He had to call a supervisor on the phone to figure out how to operate the register. The staff seem to never do price changes. You’ll bring up an item that’s $4.00 on the tag and it rings up as $5.50 (just one example). It’s baffling to me that this store is still open and doesn’t get robbed on a daily basis. If you need cheap stuff, Dollar Tree is right next door and the staff are actually helpful.

Kimberly “Kimmie” Gusciora

2024-02

As I'm reading the newest reviews they say pretty much what I'm on here to say.Last night for example...I was charged for 15 items when 13 were in my bag. I received dirty looks and it seems I'm the issue.Also these items were priced at $1 but rang up as $2.15. Again me bringing this to there attention... starts and argument as I'm wrong or lying. This isn't the first time... I've had numerous problems when shopping there the prices on the shelves are different than when you are rung up. AND NOTHING HAS CHANGED!!!

Brittany Tinsley

2024-03

I will never return to this location. Straight up treated me like some criminal! I was only browsing at items then grabbed what I came for, paid and left! I expect certain behaviors from white people. I never expected that considering its Latinas

Merlaine Bastien

2023-10

The person at the cashier charged me for 8 items while I only bought 7. I tried to tell and show her the mistake but she couldn’t understand. She didn’t understand English, I asked for the supervisor and she said that she was the supervisor and she was so rude. She kept on arguing with me until another customer showed her that she did really charge me for one of the items twice. Despite seeing her mistake she was still upset at me. That was so embarrassing. This business needs to hire people who understand a little bit of English and know how to talk to customers

Rair junio

2024-02

Attendant closed the door With 24 minutes left to close the store in my face, I just wanted to pick up an item I needed. I will never enter this store again

John Brandon

2023-05

I come to this store all the time and it seems like nobody cares for the customers except Ariana and Michelle. They are always so helpful. Ariana just makes the store so much more lively with her music and personality. Michelle is an amazing person.

cheryl hayes

2023-05

Disorganized! Management you should NOT have employees alone who cannot speak English. How frustrating for employee and customers who attempt to explain an error, price difference, charges etc. Also you need to honor your prices listed and $5 off on Saturdays for charges over $25 but doesn’t come off of the total with your phone # . Honor it.!! Been going to this store for years and have seen tremendous turnover. Since your renovations store has gone down hill. Any good family dollars out there that are clean and organized?? Sadly unsatisfied customer.

Dale Snow

2023-05

I went into this store on 4/3/23 to purchase the Shamrock Half and Half. The shelf price was $3.65. I went to the register and it rang up for $3.95. I told the sales clerk that the price is wrong and she could not speak english well or would she go look on the shelf to confirm what I was saying was true. I told her there was no sign on the shelf showing the $3.95 only $3.65 and by law she needed to honor that. She refused stating she could not. Her English was terrible as well and kept stating the manager was not here. How could you have staff working that their english is not good and no one working with them to help out in the store?This problem should be looked into.

Sabria Riley

2023-09

Recently I've been to this particular store twice and I've always gotten rude treatment from the two females at the register the first time was an older Hispanic woman I believe she was,she was speaking another language to me but very harshly for no reason and the second time I went in there which was also recently the lady rang up my item pretty much sat it at the counter and I asked for a bag and she threw the bag at me on the counter I stood there just staring at her and she was also on the phone talking I stood there until she handed me the bag they need to train their workers

Al Pags

2024-03

Terrible customer service. I will not return. No employees could communicate in English.

Luis JLLandscaping

2023-05

Change your store hours on website. Every time Ingo to store the store is closed earlier than what is posted , also I have gone like middle of day and four or to be locked. If someone is using the bathroom facilities at least post a notice on door.

Queen Michou

2021-05

I went in to the store this morning manager Chris was yelling at a female employee, using a lot of profanity while they were customers shopping at the store everyone stop to look some walked out, then store manager stormed Female employee was crying and shaking . this scene was extremely offensive and disturbing. I asked the employee if she was okay? when store manager Chris came back to the store I told him the way he treating his employee is not right, he told me to mind my business. I told him to I am a woman so that is not okay to treat anyone like this. He told me and another customer who witness what had happened to get out or he will call the police and have us thrown out. I have never been so humiliated. I told him to call the police. No one should be treated like this. Family Dollar should really pay attention to who they employed especially in a management roll. The district manager is Eric Hensley I plan on making a formal complaint.

Karen

2022-05

Great store for those things that are the same but cost so much more, even though they did raise the prices on everything to just about .25, but its still worth the trip.

Modustollens1

2019-05

Very clean with a polite staff and wide selection. Unfortunately they regularly appear to have an issue with the number of registers they’ll open which can cause significant delays in at check out

Reeda Reeda

2022-05

Day 4 of them not having toothpaste, toothbrushes or mouthwash wash. Total waste of time coming here!! They are hardly ever stocked!

Stephen Grace

2017-05

I just don't like that it's labeled a dollar store. I went in there and got 14 items and it cost me $44. That's kind of annoying. And the staff doesn't know ANYTHING about the store. I asked them where certain items were a few times and nobody knew.

Felicha Laforest

2018-05

The dentist made ballon animals and took the time to explain everything that was happening to the little one. And made sure we understood the results of the exam.

Brenda Cordova

2019-05

it was clean well organized but they only have 1 cashier every time I go they are busy enough to have 2 cashiers

Donald Boyd

2018-05

Clean store, helpful staff. Plenty of parking out front. Good selection of items at good or better prices.

BD Harrell

2020-05

The reason why I give family Dollar a one-star during the holidays family Dollar does not answer no telephone none whatsoever that's bad for business I will not shop at a store that can't answer the phone during customer service so therefore I hope everybody's well with that family Dollar it's poor communication in the very nasty store to

Olayinka Shittu

2019-05

Family Dollar is a very convenient and cozy store to shop at reasonable prices and discounts. Recommend this store for everyone looking for a better savings and discounts.

Sadie S

2018-05

I had to return some items that I no longer needed and the lady at the register was very helpful!

John Foley

2018-05

Very convenient location, good selection of goods. Store can be messy at times but isn't gross.

Swapnil Puri

2021-05

It is big!! It has lot more stuff. Dollar Tree in the same compound complements it well.

Sally connolly

2021-05

Found some beautiful contact paper to do the linen closet beautiful design

Aaron Derbes

2018-05

I bought an item for "$10.00" But she charged me $12.50 cents

Jacquelyn Walsh

2018-05

Good value for your dollar, and good variety of merchandise.

Robinson vargas

2019-05

Best famely dollar store around good prices.

Colby Ormond

2017-05

Store is messy but staff is nice

Lante Wyn

2018-05

Could use a few more employees