4.7 (62)
1694 Boston Rd, Springfield, MA 01129
(413) 543-2085
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Caroline Sharpe
2024-04
Alex and her partner were great! Although Bella has been here before, this was her first meeting with Alex. Bella came over to Alex, wagging her nubbage, and went very willingly into the grooming room.Alex was quick and efficient, calling me under the timeline. When I picked her up, Bella was happy, calm and looked and smelled fabulous! Great job Alex! We will be back, and will recommend Alex to friends and neighbors. Thanks for taking such good care of my Bella!Caroline Sharpe
Leslie Provost
2024-04
Lila and I were pleasantly greeted and Alex explained my options for Lila's grooming.She did an awesome job cleaning her up.Im very happy with the service! I am bringing my Beagle for a bath and nail trim next week.
Maranda Legrand
2024-03
I couldn’t believe what my poor dog looked like when he left there. He is a two year old Australian Sheppard and his supposed to have longer trimmed hair. The groomer not only cut a big chunk of hair down to his skin, but also clippered him all over which was not what we discussed. . I’m sure because she made the big gouge she had to then shave him to blend it some. He was not supposed to be clippered along his sides, back, or head. I asked her to clean up his paws, back of his legs, his back end and his underside. Told her to just trim his back hair and his mane a tiny bit. She said she would use an a clip and just barely take much off. He came home clippered short enough all over to feel prickly when you pet him and now has a bald spot n his side where she went to the skin with the clippers. I was so upset when I saw him. I won’t be returning and won’t recommend anyone to take their pet there. I was extremely disappointed in his appointment with Erin.
Adrienne Robar
2024-03
Mavis has been going to petco for close to 2 years. The employees are all amazing and even if Mavis plays dead and doesn’t want to go she gets excited to see her familiar faces and somehow gets in. She came out perfectly. Soft coat clean ears and trimmed nails.
julyssa Aponte
2024-04
We love Alexandra, nena’s groomer! I wouldn’t change her for nothing. Nena loves her a lot too! Always on time. They always make sure to make nena happy.
Bob Couture
2024-04
Alex was simply amazing! My dog Sugar loved her and came out of the grooming looking fabulous!
Jesus Rivera
2024-04
Their customer service goes above and beyond. They will accommodate our two dogs and do a great job grooming them.
Milagros Burgos
2023-11
Well for 1st time getting my 2 shiztsu girls groomed, I felt very comfortable with the groomer that took care of my babies, she did a amazing job with my girls the cut and groom was just what I wanted. Thanks I will be coming back.
Peg B
2023-10
I had Karah groom my dog as always!!!! Brodie was so excited when i told him he was going for abath & haircut to his only groomer he sees. I could hardly get his harness On.. She did another excellent job as always........Thank you Karah (sorry for the spelling)
Jennifer Cosentini
2023-11
Always a great experience! All the groomers are so nice and they seem to genuinely love to see my dog. Thank you!
melissa crews
2024-04
My pet loves the treatment her groomer Kara gives her
Christa Byrd
2021-05
My Bentley loves to get his nails done here. He is getting older and can't jump like he used to and the girls always lift him up (he's 100 pound pitbull) to get on the table and make sure he is OK and then they help him down. They take their time with him and always compliment on what a "good boy" he is. The extra care they give him means the world to me because he is my world. All smiles from him when he is done, which turns into all smiles for me too 😀
barbara volker
2020-05
All the crew at our Petco are terrific. They are very attentive to our pug Lila and she always looks great when we pick her up. Lila can't wait to get to them, she knows where she is when we get to the door and is a very happy dog.
Wayne Waters
2022-05
We have a box turtle (Mr. T), who has been with us since our son was in the 6th grade, he is now 33 (our son). We decided to upgrade his tank that he lives in. The advice and recommendations we received from the staff there at the East Longmeadow location was above and beyond what we expected. In particular we want to thank Theresa, Ashley and Frank for all their help in making this transition as smooth as possible. They pointed out things we had been doing that were incorrect and now Mr. T is as content as he's ever been. Thank You Guy's so much!!!!
janice cintron
2020-05
Brought my eight week old puppy in for grooming and he looked like a star on his way out. Being a new dog owner I found the recommendations made by the groomer very helpful. Ready to bring my puppy in soon for his nail trim and wash. Thank you so much <3
Anna Porra
2021-05
The last place I took him to do his nails. It was very stressful for Lucky. My husband took him to his appointment, he was surprised Lucky was so relaxed. The girl was awesome with him . It’s we’re in taking him for the rest of his life. 😊
Mike Fumo
2023-10
Alyssa did a great job with my dog.
Cyndi Potter
2023-07
Alex is very nice and she has a great rapport with my high strung dog
Maria Gonzalez
2024-04
Nice job on my schnauzers
Beverly Verrier
2020-05
Because the groomers are the only ones that are able to clip my dogs nails. He won’t let me touch them. I’m so thankful for them.
Wayne Del
2022-05
My dogs hair cut looked rough. It didn't blend in. Looks like they used a weed Wacker. Also they didn't cut his fluffy tail.
Izzy Ray
2021-05
My groomer take extra special care of my loved ones my loved one loves her to death and always cooperates with her she's the only one that can do him if ever she leaves I will leave
Deloris Wilson
2024-01
Very good
Yadi Rodriguez
2021-05
The groomer was fantastic. Friendly, informative and thorough. My dog looks and smells great
Angela Mancinone
2022-05
Diana is the only person I trust with my Pomeranian. She is simply the best!
Mary Sakowski
2022-05
Diana went above and beyond and did a great job, Peaches looked beautiful. Thanks Diana.
Erica Rodriguez
2021-05
Accommodated my appointment same day I called. Very gentle with my pup and price was great
Marlene Maldonado
2022-05
They were great with my dog . Didn't take long and very friendly.
Karen Laughlin
2021-05
Groomer was execlent. Both dogs came back clean, smelling great and happy.
Cheryl L Moore
2020-05
The staff were amazing and my puppy haircut came out very nice.
Monday | 8 AM-6 PM |
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Tuesday | 8 AM-6 PM |
Wednesday | 8 AM-6 PM |
Thursday | 8 AM-6 PM |
Friday | 8 AM-6 PM |
Saturday | 8 AM-6 PM |
Sunday | 9 AM-6 PM |
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