3.7 (149)
2594 Main St, Springfield, MA 01107
(413) 264-4247
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Elijah Torres
2024-03
This dollar tree is managed so poorly.Yesterday morning I went to the family dollar store, and a lot of items were out of place and barely organized then all of sudden I heard the manager and the customer arguing, it got out of hand to the point where the customer called the cops on the manager. The manager from that dollar tree is very problematic, and apparently that isn't her first time being very disrespectful to customers AND her coworkers. If HR doesn't take care of this situation this family dollar will never be maintained properly and that brings down business!!
Martin Garcia
2023-11
This is the worse Family Dollar I've been in the 25 years I'm living in Springfield,very unorganized,very unprofessional staff (workers)And now it's been 2 months without card machines they should close this location
Koreyexpress2
2023-05
I walk in there today try to get something to drink but unfortunately their service is awful because I had a medical bag and they told me leave it up in the front they're not responsible for my medical supplies I don't see no note or any notation about not bringing a medical bag inside their store please for the love of God do not go to this store location rude and awful people that work there π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘ππππππ
Charles R.S.
2023-10
One thing that gets me uncomefatable is when you see employees smoking marijuana at the front door of the entrance. Yeah it legal but there's people that don't smoke the marijuana trash . Instead of creating a family environment they created a geto one. Never again will I go to this store again ππππππππ
AS5 AS5
2023-11
This store is always out of service I went there and bought many items and they told me we only accept cash because the system is down! !!π‘And this didn't happen once . but countless times .
Enrique Vicente
2023-08
Store is a mess nothing but tripping hazards management needs to stop up especially whit engagement whit customers no sense of urgency cashing out as well they just donβt care
Alexis Rosario
2023-05
Worse store I have ever walked into. Just the parking alot alone is disgusting and trash everywhere. Walk inside and you have boxes in every singe aisle covering all the shelves! How can you buy anything when shelves are either empty or blocked by boxes and totes! I have never seen a store with so much unopened merchandise through the aisle blocking aisles and its such a hazard walking through the store. Place is totally disgusting and so unsafe. You have people coming in robbing the place infront of you and drug activities everywhere. Not safe
MYSONSOF LIBERTY
2018-05
It's a new experience for this neighborhood to have a Family Dollar around here. They are doing a great job running it. It's quite new so they haven't much to improve. I like the way the store spruced up the front of the store...looks elegant.
Ulises Ramirez
2023-05
I don't know what to say about the Family Dollar store on north main street. There's always garbage scared in front of store.Can someone clean it?Also expect to find emptied shelves. Shame on them.
Victor Pagan
2023-06
Hi this place is ok not expensive and customer service is good keep up the good work π.
Shawna Jordan
2020-05
Store is always cluttered with unstocked merchandise still in boxes,not enough cachiers,and a couple of them are VERY unfriendly..like they do not want to be bothered. I gave store 3 stars only because we needed a Family Dollar in this neighborhood..
Johnny Scott
2023-06
Store surprisingly very clean and the service excellent
Gochinz Adventurez
2021-05
Store looks dirty & there was a spilled that looked liked itβs been there for a while..i told one of the female associates & she proceeded to tell me that they just cleaned it,but obvious it looked like noone had cleaned in a while..not to mention as i was leaving the aisle i heard them laughing & clearly it was at me..rude π‘
Ximena Checo Malave
2021-05
Mostly overpriced and disorganized. It's good for restocking on random stuff quickly. What I do like is the variety of things you may find under just one small store.
bernie kopecky
2022-05
Disrespectful employees tall Spanish dark skinned guy got in my face and was threatening me because I was asking for a bathroom. Very dissatisfied with this company. Already been in touch with hr
.
2021-05
IF YOU MISERABLE AND UNFRIENDLY THEN RESIGN. I GO THERE AND I SAY THANK YOU LIKE A GOOD CITIZEN I HAVE COURTESY AT LEAST THATS THE MANNERS I LEARN. BUT THIS GIRL IN THE FRONT DONT KNOW NOTHING ABOUT BEING POLITE AND PROFESIONAL. FULL OF LOSERS THATS WHAT THEY HIRED THERE. NO MANNERS AT ALL
Julio Feliciano
2021-05
They usually have everything I need which is good, but I feel like they don't care about their store appearance at all and the safety of their customers they always have open and unopened merchandise laying around in the aisles, which it becomes a nuisance and a hazard
Luciano Colon
2021-05
I didn't go there much before because the place looked very messy from the outside but the customer service was pretty good.
Jeannette Ocasio
2021-05
Unable to locate things that store is always a mess!!! Some of the staff are super rude....I definitely won't be going back!!!
Djudley Lahens
2023-05
The store is close until further notice and online you can still see it open
Noel Viera
2023-05
This used to look like a mess always. Since they moved everything around is looking better.
Evelyn Suggs
2021-05
Will not respect that I have seizures and can't wear a mask have doctor's note on my phone medical condition
Anna Flores
2022-05
It was alright but why isn't there any air conditioning it was hotter in there then outside
DJ
2022-05
It okay the shelf could have been filled but it was decent.
Myrline Joseph
2019-05
The store needs a lot of work it always looks a messy and you have to walk around over stock that have not been put out in the morning.
E Geni Vazquez
2022-05
Disgusting.. There is so much garbage in the front of the store not a good representation
German Marrero
2021-05
IT was a terrible experience the Cashier was very rude. I am not going back.
Ramiro Diaz
2019-05
A great addition to Springfields North End. And well received. Thank You Family Dollar.
Gelydiane Rodriguez
2021-05
Staffs are friendly and provide exceptional customer service π
Henry Bates
2020-05
Ghetto family dollar. And the employee Jessica is very unprofessional and careless very unorganized store aswell
Monday | 8β―AM-10β―PM |
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Tuesday | 8β―AM-10β―PM |
Wednesday | 8β―AM-10β―PM |
Thursday | 8β―AM-10β―PM |
Friday | 8β―AM-10β―PM |
Saturday | 8β―AM-10β―PM |
Sunday | 8β―AM-10β―PM |
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