3.9 (217)
644 State St, Springfield, MA 01109
(413) 504-1431
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Krmen Lopez De Rosas
2022-05
Big Nice Store …BUT NO LIGHTING In Entrance & Parking Lot…At NIGHT very very DARK & SCARY 😧One can get mug coming out…It’s DANGEROUS for real…Wish company will do something abt it!!!
Minnette Davila
2023-05
I have NEVER been to store where the employees were that rude.....EVER! Especially the black woman with blonde hair. I will never go on that store again.
Maribel Cartagena
2024-02
The store offers a great variety of options and the best price.
Darlene Ryan
2018-05
I have choose to not go back to this store again.I waited in line for quite a while today.There were a lot of customers lined up.One male cashier dealing with more than twelve customers is ridiculous.He was very fast and efficient.but when there's that many you can't keep up.He was calling for help.they finally showed up first girl went rear cash register,she called for next person in line,so someone goes to there,then another girl comes,the guy in front of me said he was going to wait for the first register.He was the only one ahead of me at that point.So I went to the newest cashier located right behind me and proceeded to put my items on the counter,and I was told to remove my items as I had not been in the line.i told her I was the next person in line, at that point she said I quess I have to wait on you.I know you were not in line though.So I had bought ice cream and so I left.went home and went back after I left it in the freezer. I talked to the manager.I believe it was very rude and racist towards me.i will never go in that store again they have lost my business.
Luis angel Vargas
2021-05
Well. I am a little mad. Because they don't let me go in with a backpack 🎒. Because they think I'm going to steal or rob. But they don't know that everything I buy there. I put it inside my backpack 🎒 after I pay for it. Because I have to walk. And I don't drive a car.
Jay Eme
2023-05
Staff is racist. They try to restrict how much you buy, but my white fiance has no issues buying how much she wants. Yes, the devil in sheep's clothing. The staff are black, but treat white customers differently...the privileged.
Marilyn Rios
2024-01
Need more dam cashiers smh
LUCY Gresham
2023-11
I CAN ALWAYS FIND WUTT I NEED
Josa Long
2023-05
There were too many shelves not stock and product in the idles.Staff was ready to serve. Need to be stocked and clean.
Sashi Kewl
2017-05
If i could i would rate zero stars. I purchased some things only to not get my change. Then the manager had me wait 10 minutes for her to check the cameras to tell me what i knew. To top it off i still didn't get my right change and im calling to let them know their error and getting no answer. I will never go back to this particular family dollar ever. Horrible service.
Aisha Ruiz
2019-05
This Store is always a mess, unorganized and there employees give extremly poor customer Service. Today i was with my daughter buying some things at this establishment when the store manager and his male cashier procedeed to talk inapropiate things about as i turned around to walk out the store. Employees never greet you nor they never know where things are in their own work place
Donald Ramsey
2022-05
They definitely have some issues but they are great for last minute shopping and the prices are awesome for sure!!!
Jay adventures
2023-07
This is one of the most organized family dollar I ever seen!
Patricia Fitzpatrick
2017-05
I had an awful experience at family dollar after waiting 15minutes for a manager for a simple return I had to go find her once I did she was very rude she oopened the package an airlock deodorizer dispenser said the can was half full it was not I was returning it the way it was bought I was told that I couldn't return it because I had waited to long it was bought june 18th today is the 24th there is a 30 day policy mind you so because she was to lazy to do my return...or whatever the case may be I am stuck with something that I that I neither want not need. Needless to say I will no longer be spending my $ at family dollar I go there on a weekly basis mind you. Never again
Amy Fernandes
2017-05
They're very rude!!!!!! Disrespectful cashiers. I had a question about a return she called manager. Smh... The manager couldn't understand what I was asking. The cashier started to laugh at me. RUDE!!
William J Curtiss
2023-05
Clean environment but no bags so I had to use a garbage bag
Jeanne
2021-05
I tried family Dollar on State Street again and they're just as bad as ever- a mess, prices are not clearly marked, one person at the checkout counter. I feel bad for the employees
Randy Wills
2018-05
My experience in your store was neutral the place is empty accept for a few people, but your staff was busy it being the end of the month stocking shelves employee everywhere but none offered us any assistance and there was stuff all over the floor it made the place seem crowded and unkept me uncomfortable so I was only in there for about 15 minutes
ARIS J DE LEON
2022-05
I when today to get stuff and the lady from the cashier she was saying some really bad words we don't need that especially when you try to go to a place and listen to people like that
Timothy Sutton
2018-05
Slow service. Everytime im there there is only 1 person on the register. And a line stretching around the corner. Spend at least 7 min in line everytime and employees dont evwn know the correct prices
JOHN CRUZ
2021-05
Great staff, always busy and will open another register when lines get long.
Anna Flores
2022-05
I found everything I needed store was clean only thing is if your in a hurry don't go to this store cuz you will be waiting in line I was in line for 12.50 min
Edgardo Soto
2018-05
Very unsettling to go there, coustumers arguing with staff and staff looking over custumers thinking to catch someone stilling like everyone stills there... Everything is out of place and very unorganized.
Meg McElroy
2019-05
Great shopping experience, as always. Store is fully stocked, clean and neat and employees are awesome always!
Denise Heatley
2023-05
Found what I needed, but there were tons of empty shelves and the cashier was not very friendly.
Victor Rosario
2021-05
I love shopping at this specific family dollar store because of the variety of canned and frozen foods. Also the cleaners toiletries ,etc .
EUsgjeiaje Sports
2023-05
Friendly staff day I went ready to help ❤️
Bruce
2018-05
Service was fast your store was clean. I would shop there regularly
Sandra Turner
2018-05
My neighborhood store and I love it always polite to me and know me on site
Charle Lyman
2021-05
I love going to family dollar on state street the working are so respectful
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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