CVS

El Padrote

2024-04

People are quick to complain, but not fast enough to compliment. Yesterday I went to this CVS to pick up my meds as usual, and typically it is a slightly above average experience, one of the cashiers at the pharmacy declined service to a customer stating that she was done for the day, however, needed a manager to help her clock out, for nothing because 2 seconds later, she returned with the manager and was being reprimanded. That's when JAYSON stepped in. This person is utterly efficient, respectful, and extremely professional. I'd like to commend JAYSON for his exceptional service as an example to his peers.Thank you!

Maria Colon

2024-05

Theresa is the reason I continue to prefer this store- state street in Springfield- she always goes above and beyond to provide great customer service, regardless of how stressful it may be, for over 15 years.

David Wilson

2024-03

This is the only CVS I see anyone can just take stuff and leave and they do nothing about it, but probably store damage it. And nobody be going in cuz they got a new crackhead every 20 minutes panhandling 😂 it's time to shut this one down y'all giving up ☠️

elba marquez

2024-01

Here ready to pick up my prescription. It was sent over an hour. I understand sometimes it gets busy. Going on 2 1/2 hours. Still my prescription not ready.

Amneris E

2024-02

Yall really need to fix the other drive thru! Would be much faster

Shalena Jamison

2023-07

My experience at CVS was great the cashier kg did a great job with cashing me out and he has a nice smile and we love him keep him for mornings

Liz Diana Martinez Centeno

2023-05

My pharmacy must say everyone, absolutely everyone in the pharmacy is professional; they care about every person, client who comes through the doors! And I stand by my word as the woman wha has gotten assistance from all the pharmacist, and assistants. Thank you!!!

onemorelonelygirl Nieves

2023-05

I love going to CVS it's my go to for my everyday things like makeup or my feminine products... customer service is great as well I love it when they greet me as I go in...\nIf I can be honest though sometimes the prices can be overwhelming for some things that I do need but in overall I would recommend CVS to my friends and family.

Allisyn Martinez

2023-09

Great pharmacists, especially Jayson. He always goes above and beyond. I hope he gets the recognition & raise he deserves!

Kevin Sturgis

2023-06

I buy my some of my stuff from here, they always have what you need, nice guys works there, the prices are little bit high but good quality

trishy 214

2018-05

There is one lady who works the day shift as cashier and she can tend to be on the rude side. And there is one pharmacist that works overnights that I have had to complain about to CVS corp twice. These are the reasons for 3 stars.. On the other hand, there is a young man that said he is one of the front managers, and he is exceptionally nice and very helpful at finding things or anything else you may need. And the manager of the pharmacy (Paul) is extremely considerate and helpful when I had issues with that one pharmacist and he keeps a great staff because the rest of the pharmacists under his supervision have always been professional and provide excellent service

Ann Ngu

2017-05

I was coming home late from a crazy busy day at work and as I was driving home from picking up my kids from the sitter (12 midnight), I realize I had only 1 bottle of water and No formula for my infant. I'm terrified of leaving my children in the car unattended unless my 8 y/o (he's in Louisiana visiting) or husband (on a California business trip) is with them, so I started scrambling on how I was going to get formula for my infant for the night. This CVS was the closest 24 hour store to me. When I pulled in, I thought that there was no way I would leave my children for more than a minute with this location being oddly busy at 12:30AM. Too many people, too many chances that something horrible may happen. I took a chance and called this CVS to explain to them my situation and concern and asked for a huge favor in gathering two items for me (water and formula) so that I may run in to pay and run out. To my surprise, they accommodated!!! I am seriously forever grateful for the favor they were able to pull and even opened a register just for me to make a quick transaction. After the crazy day I had today, they made this mom so very happy. I can't thank them enough. They even remembered me! (There was a fire in their outside trash can and my husband and I caught it and notified them). I know baby Valin is thankful!

Chastity Montanez

2019-05

I give this place the benefit of the doubt a lot of times. My kids have been sick with the flu for the past two days I drop off my prescription they tell me won’t be ready till the next day and then I go the next day and the guy said the shipment wouldn’t be in until 12 so then I go around two or three for them to tell me they ran out I just feel like every time I go to this pharmacy I always have some difficulties with my prescriptions or receiving the medications specially for my children. I wait soo long and I think any parent would be very upset and feel the way I do when they have to deal with this I picked this place because it’s close by my home but it’s not worth the headache and sometimes the employees seem miserable not very comforting

Jenny Torres

2019-05

Been going to cvs for years and love it but today 1/13/19 after 9pm i just got out of the Er with my son and went to wait for his antibiotics for my son and my goodness was everyone miserable in that pharmacy smh.they were almost annoyed that I was getting a prescription. If you don’t like your job, quit and get a new one. FRONT staff were very nice as always! 5 ⭐️ Stars for front staff only.

Pichon

2023-10

Worst cvs in all of Springfield horrible service and they don’t answer the phone

mell gonzalez

2022-05

I was treated so very bad that I want to speak to someone in charge and they didn’t want to take care of me. Pharmacist Indian guy or what ever he is was unprofessional. Walgreens treat the people better then yeah.

Peter Thomson (DeMedici)

2022-05

Why do you let people purchase regular items at the pharmacy register holding up the line.

Wanda Silva

2021-05

I was on the phone with someone expressing my concerns about a woman who did not update her info, therefore CVS keeps calling my cell and texting my cell. This so called proffesional that works at CVS hung up on my face! 😳🙆Oh I am not even from Springfield! THX!8/25/20

Jeff tighe

2021-05

Worst customer service of any cvs i have ever been to. I wouldn't step back in that store if I was dying of thirst & it was the only place that had water. Ive had better service at McDonald's 2min to close.

Joey Rivera

2021-05

The pharmacy here is so unreliable prescriptions are never filled on time . Not to mention the terrible customer service There's always a "wait" at the drop off center sorry didnt see you... Foh we made eye contact but you aint see me smh. Like I just wanna get the medicine and go is that to much to ask for ??

Rae'ven Jisele

2023-10

THEY DONT HAVE ADULT VICKS THEY NEED TO WATCH THEIR INVENTORY BETTER THIS PLACE FEELS ABANDONED

Priscilla Cage

2023-11

Good customer service and very helpful

Sharina Lavender

2023-05

Pfizer booster shots available here! Must make an appointment online. Mederma not available at this location.

Melissa Vasquez

2023-05

The store was very well-maintained and very well stocked. The staff were very friendly and knowledgeable about store procedure.

10 3

2019-05

Only use this CVS because of location.Horrible customer service some of the worst employees for being the biggest pharmacy chain in the US they run out of medication . They are very inconsistent with their policies. Oh ya watch out for being falsely accused of shoplifting.

Chris

2020-05

Routinely have to wait over an hour for medication. Its one thing if a bunch of people are waiting but if no one is waiting why tell me an hour. Then when i go back in an hour its not ready. I'll never understand, about to give up and go to Walgreens.

Brianna Markham

2022-05

This is probably the worst CVS I've been to. The customer service is so unkind and they don't care about treating the customers with respect.

Ahmad Doumani

2021-05

I buy my some of my stuff from here, they always have what you need, nice guys works there, the prices are little bit high but good quality

Alexis Tunstall

2018-05

Great pharmacy and staff!!! They work hard to ensure their customers are happy and well taken care of!

Lisa Pepper

2023-05

I travel 35 miles just to go to this cvs..The ppl there go out of their way to help you. I love this cvs