Riverfront Marine Sports

Albert Abdinoor

2023-05

I just picked up a new Parker 2120 Sport Cabin from Riverfront Marine yesterday. These guys ARE awesome! They delivered on every promise they made to me, the locked-in pricing during the manufacturing period and delivery was right on schedule. Beyond what was promised, they added an anchor, an anchor chain, an anchor lock, and a 200' anchor line. They gave me a beautiful canvas beach bag, a nice carrying case for all my paperwork and owner manuals, dock lines, dock fenders, fender lines, trailer guide posts, trailer license plates screws, a wiring adapter neededto connect my truck to the trailer, a 1/2 tank of gas in the boat, put on my boat registration numbers, and a full coast guard package. All of these things were included at no add'l cost. The hitch on my truck wasn't quite right, but they adjusted it for me at no add'l cost. Their sales rep spent an hour or more with me going over the boat operation and electronics.If anyone in New England (I'm in Vermont) is considering a new boat purchase, I highly recommend this dealership. Perfectly executed, excellent!

Jesse Lipman

2023-07

Astonishing experience over the phone. Having trouble with an old 80s Mercury outboard. Called and spoke to Lee in service department, after determining the cost of service would exceed the value of the engine, he spent a decent amount of time with me troubleshooting my issue and lending advice. Was able to work out my issue at no cost! Im ecstatic! Called over 10 shops today and no one would give me the time of day but these guys. I will be happy to give them my business when needed in the future.

Nicholas Raynes

2023-06

Ive been coming here over the past couple months to get things for my new boat and i gotta say, the prices here are almost half of what they are everywhere else for most things. The staff are extremely helpful and nice as well. Last time I came in as of the writing of this, i was looking for a fuel line for an outboard motor I was looking at purchasing and I had no idea what to look for, so I asked somebody here if they could help me pick one out if I showed them pictures of the fittings and they helped me pick out the exact one I needed. All the while everyone is super friendly, and there is sometimes a dog walking around when I come in that is super friendly as well. The dog alone gives this place 5 stars. I've been going here for all my boat necessities ever since I first found it. (EDIT: I forgot to mention, these guys are the only decent boat shop in the area that I know of that offers a military discount, which is also awesome.)

J.V. PEABODY

2023-06

I went in to purchase a 25hp outboard motor (drove over an hour with every intention to buy it after I received a quote online). The guy I dealt with in person was so rude. He had a major attitude problem. On two different occasions he said he “wasn’t go to argue with me”. Argue with me. I wasn’t arguing. I simply had questions. I’m the customer. You should remember that….. Not to mention they wouldn’t just sell me the motor without ~$1500 for installation (had to be installed by them). It’s a 25 hp. That’s Pathetic. I wanted to install myself. I will take my business elsewhere and you should do the same! Note. The price in store (shown below) is almost $3k more than what I was quoted via email and it would have been nice to tell me via email that installation was REQUIRED before I drove over an hour to buy it.

David Berlind

2023-05

I randomly called Riverfront Marine Sports a few weeks back because they're closer to me than West Marine and open on Saturdays (unlike an even closer marine store). I was wowwed as I spoke to a guy named Shane and realized his focus on extremely helpful customer service (believe or not, unusual in these parts). So I wandered over to the store and the degree of helpfulness was so over the top that I didn't hesitate to give them a shot at addressing a steering issue with my boat. I'm still waiting for the diagnosis. But I'm pretty confident they'll figure it out. It's a lesson on the big bit of difference just a little bit of positive energy can have on a customer's choice of vendor.

Paul Siraco

2022-05

I am a first time boat owner and purchased my boat from and have had it serviced at Riverfront in Salisbury. To start, my experience buying the boat from them was positive. Nick guided me through which options made sense for me and which ones may not. No high pressure sales, just knowledgeable and helpful throughout the process. The boat was delivered right to my dock by Riverfront. They went through all of the features and included a safety kit so I had everything necessary to be on the water legally day one. Unfortunately, the factory neglected to include some of options I had ordered (no fault of Riverfront) which was realized on the day of delivery. Riverfront came back out immediately, took the boat back to their site, added the options and then brought boat back to my dock, all in about a day. Later, I had an issue with the radio and they did the same thing. They came out, took the boat, replaced the radio and brought the boat back to my dock. Dave in Service has been quick to respond, reliable and tolerant of my many questions as a new boater. I would highly recommend Riverfront for sales and service of your boat.

Bill Paine

2023-05

What an awesome experience! Sarah was extremely knowledgeable and helpful when it came time to purchase a new Chart Plotter/Radar. What was also impressive was that she didn’t try to sell me something that I didn’t need! Riverfront Marine Sports has a new repeat customer!

Cisco Maldonado

2021-05

I've had Riverfront Marine work on my boat for the past 15 years and they have done great work. It is nice to feel like part of their family! They are very friendly and trust worthy. They are willing to listen and answer questions when you have them. They will step up when you need work done quickly.Thank-you!

John Romano

2023-05

I have been buying parts and boating needs for 30 years now and have always been treated well at the parts counter. They help with how to on everything I asked. Great shop

Jason Meuse

2021-05

I bought my Cobia here in 2016 and have not gone anywhere else for service. In the past it was sometimes a struggle to get answers, but the work was always done right in the end. Ray has been a welcome addition. He did a great job communicating with me prior to my service, and followed up mid-service with additional recommendations that I went with. I feel at ease knowing I can bring my boat in pre and post season and know it is getting the proper care and attention. Thanks again to Ray, Sarah and the rest of the team.

William Doherty

2021-05

Great experience and extremely helpful for the first time boat owner. I recently picked up a new trailer for my 1959 wooden boat and they took great care in putting it on and installing everything that was needed for me and the family to hit the water. All in in few hours too.I would highly recommend Riverfront!

Lark Madden

2021-05

Ray the service manager got me in and out very efficiently for my Yamaha winterization. These guys are pros - and they’ve consistently done good work for me. They even appreciate wooden boats like mine. A+

brian daly

2022-05

The Riverfront Team has been great to deal with for service and other boating needs. I have found that they are up front with scheduling and timing of repairs and have always taken the time to explain options. Would highly recommend to anyone in the area.

joel hagan

2023-06

Great place with really friendly and helpful staff, the store manager Shane helped figure out which Bimini top would fit my pontoon, ordered it for me and it worked out great!

Rob G

2022-05

I have used Riverfront for as long as I've been a boat owner for all my questions and parts. Recently, I needed a service that they were not able to complete. Sarah went above and beyond to find another provider that could fulfill my needs. I will continue to use Riverfront for years to come. I suggest that others do the same! 10/10

Pete Niehaus

2021-05

Riverfront has always helped me get on and stay on the water. They offer prompt service at both of the locations (Salisbury and Newbury). They’ve winterized and serviced my boats for years and have always been responsive if there are issues impacting the boating season. Sarah has helped with new electronics, Dave and his crew commission and winterize my boats and the service team in Salisbury has responded to issues very quickly. I highly recommend Riverfront.

Rob Ciampitti

2021-05

I’ve been a customer of Riverfront for no less than 15 years. This past winter, I had to repower my 17ft Whaler (a boat I’ve owned and run every season since I was 15). They did a great job last season with the repower project, and again did a fantastic job this season with a laundry list of maintenance items. What a great team from Ray and the techs in service, to the sales team, from ownership to management. Another great experience at Riverfront MarineThank you all and happy holidays..

LMV Productions

2021-05

We are so lucky to have Riverfront Marine in our town. They are such professionals and are the best at what they do. Specifically, it has been a pleasure to work with David over the last month to get our boat ready for the winter. He is patient with all of my questions, and explains everything in simple terms for me to understand; which is greatly appreciated.

Don Maynard

2021-05

Ray in the service department couldn’t be nicer. He makes the (expensive) experience tolerable. Explains everything clearly and I have no doubt is completely honest when discussing work that needs to be done. I’d recommend Riverfront Marina for service/maintenance because of Ray.

Mark Robertson

2022-05

Excellent service. Dave and the crew at Riverfront had my boat ready to go exactly when they said they would. I had a battery issue which they immediately addressed and I even received a follow up call making sure all was ok. Highly recommend.

Roger Winn

2021-05

New service manager Ray at Riverfront Marine, Salisbury. Very professional. He performed the work requested in a timely fashion and actually got boat back earlier than promised. Ray treated me like family. He brought several issues to my attention that will be needed in the future. He is willing make the effort to keep my 23 year old Evinrude running properly . Very positive experience

Skyla Cacace

2021-05

The service department is great! They answered all of our questions before we brought our boat in. They are very helpful and knowledgeable. It is always such a good feeling when our boat starts quickly each spring after winterization. We will be back next fall! Thank you!

Shawn Patti

2022-05

This last year was so bad, I gave up and sold my boat. From my boat being lost to getting additional damage while in storage, I had enough.I placed an insurance claim for damage on my boat while moored. The damage was allegedly repaired by the fiberglass shop. I went to inspect the repairs, but the boat was re wrapped, but from what I could see looked good.This summer I called to get my boat and was met with a response that my boat could not be found. I told them it may be at the fiberglass shop. That ended up being the case. So, my boat was outside at the fiberglass shop the entire year with no real security. Fine. I paid to have my boat serviced and prepped, when I went to pick it up, there was new damage. So, the boat was sent back to the fiberglass shop. Meanwhile, I have a useless mooring and another wasted expense. So I decided to sell the boat.I sold it in short order, but when I went to show the boat there was even more damage and no-one at the marina or the fiberglass shop knew anything about my boat or the work to be done.In short. It isn't the boat that will kill your pocket book, it is the marina. So if you are getting into boating, make sure you have a decent boat shop first. This is not that shop!

Chris Sousa

2021-05

All of the folks at Riverfront Marina were great to work with. As a new boat owner they were understanding and walked me through all of my questions without being condescending. They were friendly and respectful. I highly recommend them for any service or other boat needs you have.

steve maloney

2023-09

Very helpful parts department. Serious inventory of anything marine. If they don't have it, you probably won't find it anywhere.

Stephanie Dupuis

2022-05

Horrible place!! I was in communication with Nick about a 212 Blackfin that was being traded in. I sent in all the necessary paperwork and asked multiple times if I could put a deposit down to hold it. I was told told that wasn’t necessary. Then I was then notified by Nick that the man trading it in had trouble getting financing for his new boat and would keep the old boat. If anything changed he would let us know. On our way by weeks later we see the boat outside and stopped to ask about it. We were told it was sold. Sold right out from under us! The response from the salesman was oh sorry lots of people are looking for these oh well. I can’t believe this is how they operate!!!

Thomas Perry

2022-05

They took my boat the day I called and had it back to me in about 10 days. They had told me it could take a couple of weeks because of backlog but they got it done quickly. Very happy with the quick turn around and service. Thanks again

David Eldredge

2020-05

After calling all over New Hampshire and Maine looking for some carburetor fuel bowls for my outboard, I came across Riverfront Marine in my Google search. They gave me a little hope when I was told they had 2 of the 3 bowls in stock. As I needed 3, I continued to look elsewhere. I called back Tuesday morning and this time, Heather answered the phone. She told me that she could get the third bowl in a day or two. Since I had waited twice that long at another dealership, I was unsure if she could come through. She placed the order while I was on the phone with her, texted me a couple of hours later and said the order was confirmed and then texted me near the end of business hours to tell me that the parts would arrive Wednesday. They arrived today and I was amazed that Heather was able to get delivery of all my parts in just over 24 hours. Not only was she quick, she kept me informed on every step in the procurement process. Can't express enough thanks to Heather for going the extra mile to get my parts in my hands in very short order.

Daniel Shutt

2021-05

Great job by the service team at Riverfront Marine! They treat my boat like it’s theirs, always comes back properly cared for and has me back on the water asap.They properly communicate at all levels so you always know what’s going on! Go with the pros, not the cons.

Pete

2021-05

Convenient location and the redesigned entrance no longer scraps the life out of my trailer! I dropped off my 23' with a frozen wash down pump, an engine that needed winterizing, bearings that needed packing and engine trim that needed a quick lube. The raw water wash down pump was replaced, engine winterized, trailer bearings repacked, and engine tilt teams lubed in record time.But for $1,400.00 I really didn't expect to pick up a boat where the deck was spattered in grease and oil, rims that weren't degreased - for $270 to repack 4 bearings and add new dust caps taking the extra step would have been appreciated, a gas cap that wasn't seated properly (hope that didn't let in rain during the downpour while it was there - will now have to test the tank, and a flat tire that i was told was either dry rot or because it was cold out. Not rot, I've had dry rotted tires on previous trailers - these tires are only 3 yrs old and not due to cold it was colder when I dropped off and air pressure was fine.