4.4 (63)
1 Factory Outlet Wy Spc 4, Sagamore, MA 02561
(508) 888-2637
locations.carters.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Steele
2024-05
Great store nicely staffed and stocked. Very fair prices too!
Gail Mathews
2023-07
I love this store, all the cutest little clothes and gadgets. If you have to purchase a baby or toddler gift, this is the place to go. Tons of sales all the time, and the staff are fantastic, so polite and helpful. Great store.
Patricia DePina
2021-05
Great store w/ unprofessional & uneducated "managers." I personally love Carters. I went shopping, purchased some items w/ my debit card. The next day, these items were to be returned. Unused. Unworn. Tags still in tact. Original sales receipt. Store employees informed me that my debit card needed to be present to complete the return transaction, if not, I'd be issued store credit (which I didn't want). This is only true when using a credit card that isn't present at the time of return. Not w/ a debit card. Debit is to be treated the same as cash. After hearing this, I requested to speak to the store manager. Luckily, both of the employees that I was dealing with were the managers. So, these "managers" aren't trained to handle a simple return?? They both don't know their stores own return policy?? I asked for corporates number. I contacted corporate to clarify that debit was more or less to be treated as cash and that I didn't have to accept store credit. Needless to say that Jenn & Lachelle, the managers, need to be retrained on your company policies & and an extra course on basic, custom service wouldn't hurt. Very unnecessary & very bad to have mangers as such represent a great brand.
byrdzo byrdzo
2021-05
The Ladies at the Sagamore MA location are absolutely Wonderful. I ordered a couple of items online and realized the sizes I ordered were wrong. These ladies made the process of returning and re buying absolutley a Breeze. Thank you so very much for such wonderful Customer Service. Its very rare in todays retail world.
Jojo Bland
2018-05
Awesome sales there. Employees are very helpful and friendly. They have a lot of cute stuff for both genders there. They only go up to size 8 in kids.
Colleen McGowan
2020-05
Always a pleasure shop there for my grand daughter. Staff is friendly and helpful. Store is well stocked and has great prices.
tara kelley
2020-05
Great store with the amazing customer service! This location is always a fav when my daughter needs clothes! Always lots of clearance and great pricing! 👍👍
Elizabeth Sheckler
2018-05
This is the tiniest little shop, but they always have great sales and selection of good stuff for the season. Love Carter's quality, and this store is well maintained and easy to navigate.
Nancy Medeiros
2019-05
We found Carter 's a Great store for children 's clothes. The staff was very Helpful and friendly. The staff showed us, where we could find the items we wanted
Christian N
2018-05
The staff there was nice and helpful, but this location doesn't have a fitting room making it very difficult to fit my kids.
Nicole Mellor
2018-05
Pretty good the staff is always pleasant, try to only go for sales or clearance otherwise too expensive. Cute outfits
Jerome Neidigh
2021-05
I love this store! I'm so glad the cape has a carter's. Please don't ever close this store
Ed Burke
2019-05
Very helpful very friendly will always shop there for my daughter's clothing
Petar Belchev
2018-05
Very nice store. They always have good prices over there.
Sylvia Rodriguez Piotrowski
2021-05
Loved all the selections. Wish they had some more toys.
Erik Anderson
2023-07
Nice layout and good selection
Brendan Simison
2018-05
Staff was friendly and helpful, even when we were keeping them late, sorry about that.
Theresa Rodrigues
2020-05
Great quality clothes, great prices. Love it there!!
cheryl diamond
2023-05
Closes pretty early, not convenient for everyone to be there before 6pm.
Richard Mello
2019-05
Good selection good prices Service was good as well
Bianca DeMagio
2018-05
great variety of clothes, super cute
Rosanne Hudgins
2018-05
Younger staff very friendly, helpful
Kathy Collins
2022-05
Always professional and helpful.
atılgan John Yanbul
2019-05
Very poor customer service
Robert Turner
2022-05
Great clothing for children
Mitch Man
2021-05
Nice
Kristine Fredrickson
2019-05
Adorable kids clothing
Andreia Cosmos
2020-05
Beautiful store
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-6 PM |
| Sunday | 11 AM-5 PM |
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