4.8 (111)
185 Newburyport Turnpike, Rowley, MA 01969
(978) 763-3644
carandtruckexchange.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael
2024-04
From the beginning to the end of the sale, I had an awesome experience with Kostas at Car and truck exchange. I was treated like family. The vehicle is great and I wouldn’t hesitate to business with again. Most smaller dealerships get a bad reputation, but this is one worth your time . I will be back in the future with any automotive needs. Thank you again
David Dodge
2024-04
What a breath of fresh air dealing with Kostas, the owner, has been. One of the nicest, most honest, and genuine people that I have ever dealt with.. not just as a car salesman, but as a person as well. I would buy another car from here in a second and recommend to anyone. Thank you Kostas for restoring my hope in the used car business. Absolutely incredible person, and service.
Tanya Lopes
2023-09
Dealt with Kostas, friendly easy to chat with fella. Had a lot in common which made the car buying process easier since we all know it’s tough to trust a car dealership. I bought a 2008 FJ cruiser and the condition was exactly as listed and the price was honestly in ball park. Kostas made sure to correct anything needed and also was flexible with making my experience easy (which is great since this is my first time buying a car on my own!) i would recommend going to this shop and can say i was happy with my experience with them! Pain free paperwork and explained everything!
Carole Wescott
2022-05
How often in life can we say that buying a car was an enjoyable experience? This is probably my first time making that statement. Dealing with Car and Truck Exchange, and with Costos proved to be a very positive experience. He was easy to work with, fair, and very upfront in sharing info about the car. Costos and his lovely lady employees shared my excitement of buying a Volkswagen Convertible. I wouldn't hesitate to recommend Car and Truck Exchange in Rowley.
charlie burr
2023-09
The owner was incredibly friendly and helpful. Made the whole experience very easy and pleasant.I would go back here for every car I buy in the future. We had a slight issue after purchase with a mechanical aspect of the vehicle. Kostas, the owner, helped me resolve the issue quickly and effectively. It was really appreciated. He helped me pay for the vehicle to get fixed. He’s a great guy and I highly recommend going to see him if you need a car or truck.
David Teixeira
2023-06
I recently had a very pleasant experience with Kostas to sell my car to his company. I had bought the car new almost 12 years ago so I was emotionally attached to it. He's a straight-shooter and handled the transaction in an honest, fair manner which I felt pretty good about. Were I in the market to buy a used car I would certainly trust Kostas to sell me a good car at a fair price. I'd also recommend Car & Truck Exchange to anyone shopping for a used car.
Mic Smith
2021-05
Car & Truck Exchange sold me the car of my dreams. The service and sale of the car I bought was smooth, comfortable and totally professional. For 5 star treatment this is the place to buy your next vehicle. Thank you Kostas you are the best.
Carrie Lavallee
2023-11
Just as the other reviews describe- a fair, honest process that allowed my husband to sell his fathers truck to Kostas for a fair price that was hassle free. Give them a try if you are in the market to buy or sell a used vehicle.
Alanna Wallis
2023-07
Kostas was extremely fair and helpful. We sold our car to him and he gave us a fair price right from the start no haggling needed. We went to multiple places but ended up back here given the professionalism that they showed us.
David Cosimini
2023-05
I highly recommend this dealership. Kosta and his crew were all very friendly very helpful. There was a slight problem after I bought the car and he 100% stood behind his word. Great integrity, great service, highly recommend this dealership.
Shane Burgoon
2023-05
awesome experience! Costas was a pleasure to work with. I sold my 2017 Toyota Tacoma , had visited a few local dealerships before coming to Car and Truck exchange. they don't waste time here and are easy to talk with. They were happy to beat the price of the dealerships in the area and way better atmosphere than a dealership. wrote the bank a payoff check and myself a check for the difference, took 10 minutes. Would go back for our next car for sure!
Bo Taylor
2023-05
Conducting business with this dealership was a first class experience all around. I live in Florida and was apprehensive at first about buying a car without seeing it in person first. I have had a number of bad experiences with local dealerships in the past, but not Car & Truck Exchange. My Salesman, Kostas, was very responsive to any texts and provided all requested pictures as well as the Carfax. Once a price was agreed upon (which also was stress free), all documents were sent promptly and with no surprises, everything we agreed on was as I received.Kostas showed patience while waiting on my end to mail the check as well as working with the shipping company. There were a couple instances where I needed to text him after hours and he was prompt in responding and happy to do so. Once I received the car, it was exactly as described.I would recommend this dealership to anyone wanting an honest and hassle free deal, even if purchasing out of the area..if there are not pictures or videos of what you need, simply ask and they will be provided. Kostas is most certainly one of the “good ones” and I appreciate the opportunity to have dealt with him.
Jon Genese
2023-05
My wife and I recently visited Kostas and his team and we couldn’t have been more pleased with the process. He made it extremely easy and stress-free. In the end, Kostas took care of us and we are extremely grateful. He now has a new long term customer with teenagers on the road soon.
Nicole Matos
2023-05
My husband and I were recently in search to purchase a new car and decided that instead of trading in our current car we would try to sell it on our own. After an extensive search online of dealers that may be interested in purchasing our car we came across the website true car within minutes of submitting our information we received an email stating 3 dealers were interested in purchasing our car. Kostas from Car & Truck Exchange reached out to us IMMEDIATELY to see how he can best serve us! We made an appointment the following day and like most people buying or selling a car we were skeptical. BOY WERE WE WRONG!!! From the moment we walked through the doors we were welcomed with big smiles. Kostas brought us outside to evaluate our vehicle and was a true gentleman when it came to negotiating. We ended up agreeing on a price that was amicable for both parties and he wrote us a check on the spot!If you are truly looking for a simple, easy & fair car sale(and I’m sure buy) experience this is your place!HIGHLY HIGHLY RECOMMEND!
Tina Wink
2023-10
Love my F-150 I purchased from Kostas. He was super nice and listened to what I wanted. Made my purchase easy.
Will Kullman
2022-05
I brought my car in to sell and met with Kostas who was courteous, professional and friendly. He inspected my vehicle quickly and made a very fair offer! I will return next time I have a car to buy or sell and recommend them highly.
Tim Reynolds
2022-05
Selling my car to Kostas and his team was very easy. Got a quote from Kelly Blue Book, brought my car in for an appraisal, and a deal was quickly reached. They took care of all the paperwork, couldn't have gone smoother. Highly recommend business with Car & Truck Exchange!
Ryan Weaver
2021-05
Excellent experience, would absolutely do business with them again!Paul and Kostas were a pleasure to work with every step of the way. I sold my vehicle to them and would highly recommend you give them a call if you're thinking about doing the same. Their offer was fair right out of the gate, with no deadlines or strings attached. It was easy for me to come back and close the deal with them knowing that it was honest and equitable for all involved.These guys will be top of my list to visit the next time I'm in the market for another vehicle!
Uncle Rico
2022-05
Let me tell you about the great experience I had at car and truck exchange. Got a quote from Kelly blue book online on Wednesday, was contacted by a friendly, Jenn from Car and Truck exchange on Thursday, confirmed my appointment With Kostas on Friday,sold my vehicle for a price higher than quoted on Saturday. Outstanding experience, will definitely recommend.This was my actual Experience.
Ashley Wade
2023-05
We are extremely pleased with the car we purchased from the Car & Truck Exchange. Kostas and his team went above and beyond what we could have ever expected. If you are looking for quality, respect and premium customer service, look no further. The Car & Truck Exchange was phenomenal from start to finish. Kostas is a man who is true to his word and to his vehicle warranty. Our car was absolutely immaculate, it was serviced, registered, inspected AND delivered all in a timely manner with no additional cost to us. Anyone that is shopping for a used vehicle we strongly urge you to swing by and test drive something at the Car & Truck Exchange in Rowley, MA. You will be so happy that you did and we promise you will not leave feeling any differently than we did.
steven bazdanes
2023-07
Purchased a car from Kostas. I will advise anyone looking for a veh. to give Kostas a visit. Make your choice & he does the rest. (I'll be back) Plus he knows all the good restaurants. Health to you. (uyei'a )
David Nastasia
2023-05
I researched the price I should be getting for my 2017 Camry and after going to another KBB-referred dealer, I checked out Car and Truck Exchange, Inc. I was extremely happy with the offer that Costos made for my vehicle and feel that I was treated fairly, honestly and respectfully. I recommend them with no reservation.
Jacqui O'Gorman
2023-06
Great experience! This was the easiest car dealership I’ve ever worked with. Kostas made this experience quick, efficient and pleasant. I highly recommend!
Michelle Martin
2022-05
Owner was extremely easy to work with and put my husband and I at ease. Everyone in the establishment was very kind. We felt the price we were offered for my used vehicle was very fair. Transaction was quick and painless but thorough. We would highly recommend this place to others and already have. Thank you!
TINA ALLEN
2021-05
I love these guys. Kosta and Paul are great to work with. They are so friendly and real. Everything went so smooth. I did not feel pressured to buy a car. The used car I bought is in great shape, it is the best used car I ever bought! I would definitely buy another car from them and will refer family and friends!!! Thank you!!!
Jennifer Alvarez
2022-05
Choosing to purchase my first car at Car & Truck Exchange with Kostas and his team was the best decision I have ever made. Kostas was very patient and attentive, and listened to what I needed and was looking for. He is very welcoming; I brought my mom, dad, sister, and boyfriend and he made us all feel at home. Very honest and trustworthy; two months later and I have had no issues. Kostas continues to check in with me about the car and how everything is going with it. You won’t regret making your purchase here.
Mary Rafferty
2023-05
I've been the only owner of a Mazda 3, which I recently sold to the Car Exchange, Rowley. It was like putting a pet up for adoption. I certainly didn't want to hear about all the things that were wrong with it, as I did with other businesses which I visited (even the smallest ding)...and with eyes only on a computer or looking backwards to the manager.I knew it was a mechanically sound car... new brakes etc. Car Exchange recognized this and offered a fair deal. That's all anyone wants, so visit this local auto dealer, convenient of Route 1.
Linda Lewis
2022-05
I do not normally write reviews, but the service I received by Kostas and his crew was so exceptional, I thought other people should know. I ended up seeing the car online and even though I live over 300 miles away, Kostas, Joe and everyone made it the smoothest and easiest car buying experience ever! Thank you so much. No one should be hesitant at all to visit this dealership. Exceptional!
Cara
2023-05
The owner reached out to me right away after my KBB quote. It was quick and painless to sell my car here, plus he seems like a very nice person. The quote was honored, actually slightly higher. This is in my opinion the easiest and best option for a busy person. You may be able to get more selling your car privately but that is a lot more work and riskier.
A N
2022-05
I completed an online KBB offer for my car, and Car and Truck Exchange in Rowley was by far the easiest and kindest dealer to contact me. They also gave me the best offer on my car, were super informative, and Kostas even went out to my car to grab my ezpass (which I had forgotten to pull off the dash)! They even offered me a ride home from the dealership (thanks again Jenn!), just a really nice group of people. I'm so glad I went there, it was such a pleasant and friendly experience, can't recommend them enough!!!
| Monday | 10 AM-6 PM |
|---|---|
| Tuesday | 10 AM-6 PM |
| Wednesday | 10 AM-6 PM |
| Thursday | 10 AM-6 PM |
| Friday | 10 AM-6 PM |
| Saturday | 10 AM-5 PM |
| Sunday | Closed |
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