Mike's Maytag Home Appliance Center

Ted Litourneau

2024-05

Needed a part to repair a dryer. Not only was the staff polite and very friend but they were also helpful and gave me advice and let me know what to watch out for to make the job as easy as possible.Definitely a great bunch of people. Top notch service

Jennifer Radacsi

2024-04

Amazing customer service! They were able to fix a refrigerator on a rental when they easily could have had me buy a new one!

Jason Reynolds

2023-05

The absolutely best place to go when in need for almost any appliance not only will they install your new appliance but will remove your old appliance as well. the service alone is the reason why you should choose Mikes Maytag as well..

Neal Brassard

2024-04

Excellent customer service had the parts to fix my dryer in-stock and friendly service.

Dave Volin

2023-05

I have been a customer of Mike’s Maytag for nearly 12 years now. Such a beautifully owned family oriented business where the owner and staff pride themselves on delivering only high standard, high quality goods. I couldn’t recommend Mike’s Maytag enough. They are wonderful. Always friendly, approachable, available by phone or in-person. They are reasonably priced and affordable. While doing the repair, the repairman explains everything in detail so that the lay person can follow along, and understand. Never looking to take advantage of their customers lack of knowing. Which , honestly, is so rare to find these days. Mike’s Maytag is top notch in my book when it comes to appliances.

24k.purelife

2024-01

Donald and Matt were great 👍🏾 delivering the new oven right in time for Christmas excellent service in the Berkshires

Jack Wood

2022-05

Our 35+-year-old Maytag washer is running good as new again! The Dependability People . Thanks Mike, Jane, and team!

Kathy Johnson

2024-04

Repairmen were good. But the business, as a whole, sucks

Bill Arzt

2021-05

My old washer finally gave it up. I went to Mike's Maytag. He had exactly what I looking for. The serviceman who installed the new dishwasher"old school." Everything was done to perfection. Even to the closing of the dishwasher door. It just didn't sound right to him so a few adjustments on the legs and it had the right sound. Great customer service at the store and at my home.

Rick Kay

2021-05

Unfortunately had an unfavorable experience. For an oven door repair awaited parts, confirmed parts arrived and confirmed appointment- only when we called at last minute to get an idea of timing did they realize they had the wrong part. Sue was dismissive and not professional. Mike is pleasant but does not return calls. Sue is not a good ambassador for this businessSaw owner response - NOT accurate - several phone calls from my wife and myself and at no time was Sue willing to prioritize a correction for their mistake such as expediting rescheduling or even assuring us that they would get back to us - she basically said that they would take care of rescheduling per their "routine" - we had patiently waited two months - I see that most of the positive reviews of this business are when things go smoothly - they don't do nearly as well when they are asked to correct errors that they have made. The best businesses do well in handling problems(and problems and mistakes do obviously occur), not just the routine installations and sales

William Bragg

2022-05

My wife and I felt very comfortable shopping at Mike's Matag. Everyone was couteous, friendly & professional. All our questions were answered and we never felt pressured by the salesperson. We purchased a washing machine and happily the delivery plus the take away of our old machine is free. This was a very positive shopping experience. Thank you Mike's Maytag!!

Andy (A)

2023-05

The staff is always friendly and helpful. I cannot say enough good things about the way they do their business. I recommend them to all my clients.

Bill Thornton

2022-05

Had a problem with our range, 5 minutes before Mike’s store closed. My phone call was answered, and the next morning (today), Mike & his assistant arrived at our home. Had a great conversation along with the “fix”. That’s what I call rapid service. Thanks, Mike!

Julie Cutler

2020-05

After experiencing issues with our washing machine, one of the folks from Mike's Maytag came to our house to diagnose the problem. Was there for a grand total of 15 minutes, told us we needed a new washing machine, and somehow we were charged $75. I understand a service fee for the time and effort spent, but this was a bit excessive for not actually providing a fix/for such a short amount of time.

Elizabeth Benoit

2015-05

Today we had a new refrigerator delivered, which ended up not working upon its inital installation. Mike came to my house to troubleshoot it, but I had to go back to work. He offered to close up and let my dog out of his crate so he could roam the house for the afternoon. Mike just called to let me know it was all fixed and working, and that he had put all of the groceries that were in bags on the floor, into the new refrigerator! He even asked me if Roscoe, my dog, was a rescue pup. You don't find service like that anymore. I was really impressed.

scott n

2017-05

I had a problem with my my ice maker. I stopped in at Mikes May Tag and told him what was happening and he diagnosed the the problem on the spot. I bought the part, installed in and it works great. I highly recommend Mikes Maytag. Thanks againScott Nichols, Lanesborough, Ma.

Madeleine Dymling

2021-05

They have a great customer service and a knowledgeable service team. We can always count on them, the delivery guys are friendly, respectful and efficient. Truly recommend these guys, go local!!

Kenneth V

2023-05

I called for a part because I thought I'd blown a fuse in my dryer I bought the part and then I explained what was wrong the lady at the counter then told me exactly what was wrong and how to fix it she was right excellent job for appliances don't bother with Home Depot nobody knows what they're doing these people know exactly what they're doing thank you so much

Mark Brown

2021-05

Very knowledgeable sales team helped ke make the perfect choice of a clothes washer . Will stay with Mike and his team for any additional appliances needs

Matthew Gaylord

2019-05

Pretty good he can be cheaper than some of the online retail prices and he gives you free shipping and removal when you buy from him.

John Barnes

2022-05

Recently got a new dishwasher here. Friendly and helpful sales staff.

cory adelt sr

2021-05

Mikes maytag is top notch! Always friendly and great customer service

Edward Tomashek

2023-11

awesome place. dee

Bernard P.

2021-05

Had parts for my dryer in stock and the price was lower than a lot I found online.

Rick Hopkins

2019-05

Best appliance shop around. Mike is a great guy

Wendy O'Neill

2021-05

Awesome people to work with. Good deals!!

Clayton Jackson

2023-05

They have some decent appliances

J White

2019-05

great job on installing our new dishwasher

Vicki Zacharewicz

2022-05

They had the part I needed in stock.

Joseph Mullady

2019-05

Great help very nice 👍 thank you 😊