Dollar Tree

4.1 (193)

690 Merrill Rd, Pittsfield, MA 01201
(413) 449-0128
dollartree.com

Claimed
Dollar store
Craft store
Discount store
Grocery store
Home goods store
Kitchen supply store
Party store
School supply store
Toy store
Variety store
Chain offering a mix of household items, beauty products, food & more at discount prices.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kristopher Bishop

2024-04

Great place. Standard dollar tree items sold there. Store is always neat and clean except around Christmas. One of the few dollar trees where the employees seem happy with their job.

Jessica Cossin

2017-05

The Employees are actually friendly! The parking lot is something of a puzzle to be slowly navigated, because of traffic flow, but the store itself is always full of seasonal bargains. Small, but clean!

Jason Randall

2023-10

Definitely could have had more Halloween decorations this year but it's a dollar store 🤷🏾

Harrison Ling

2023-05

Nice place to get your household essentials as they’re so much cheaper than anywhere else. Don’t expect brand names but the stuff here is just as good. A little small and worn down but the staff are nice.

Aaron Annecharico

2023-05

Mostly a decent store however if they aren't allowing customers to use the restroom, they should remove the "No merchandise allowed in the restroom" sign over the archway leading to the restroom. It most definitely implies customers are allowed to use it. One associate was somewhat rude when I asked for the key to the restroom as is the norm at other stores. Also associates need to know how to redeem bottle depoaits. I was told I should go to a redemption center however no one else sells some of the products or sizes sold at the Dollar Tree and redemption centers at grocery or liquor stores will only accept cans that they sell. That associate however was very corteous.

Deanna Banana

2023-05

Nancy is literally one of the rudest people. I'm a cashier and I'd never treat people the way she does, especially while representing my company. Everybody else there is sweet but this woman acts as if she's somehow better than her job and everyone around her.

T T

2023-05

You have a hateful associate that tries to run people over with equipment in the store two days in a row now. Then she got smart with me telling me I was at the wrong register, this is my register come over here! Screaming at me in front of customers. I told her she needed to find another job because her customer service is horrible! Then the other associate asked me where I was from, and I told her I was from Massachusetts now! And walked out the door. It was so upsetting I forgot my phone and went back in to get it and she said here and literally tossed the phone at me in a rude way. I will not be back in the store. Every time I am in the store I am treated rudely and obnoxiously

Samantha Parker

2023-05

Everything is a $1.25 now. The store is a little cleaner than is was before but staff is scarce so don’t really expect any help. The store manager is very friendly. They don’t have wires for carts if that is important to you then you might want to bring your own wipes.

Nancy Daly

2021-05

Darcy is always very helpful when I need to find something in the store. Today I needed peroxide and I couldn't find it so I just skipped it and I was in line and Darcy came over and saw that I didn't have any in my hand and brought me two bottles. Very thoughtful of her!

Kevin Blackmer

2019-05

It was exceptional, the store was very well cleaned and stocked. The only minor issue was they need another person to work the other register. That is open and available, so they 2 cashier's that were workinf there today do not get overwhelmed.

Becky Klein

2023-05

Love Dollar Tree!!! I can usually find what I need and always find cute holiday items! The employees are friendly and always willing to help.

Serena Masdea

2021-05

Got a lot of good deals only went to get a box of small screw drivers to fix stereo, which I found . But also bought $12.00 worth of food, and $ 23.00 more dollars in taxable I would have paid alot more for at Walmart. So great deals..🙂

Zelda Kitten

2018-05

Great selection of items. My only complaint is the lack of registers open. Whenever I go here, there is always one register open and the person has two speeds: slow and stop. Then you always get someone who has to order like 20 balloons, holding up the line even longer.

Sarah Tompkins

2018-05

Able to get items I needed. Male cashier was very stressed out. Not sure why. Hope the rest of his night went better. We were there about 9:15 pm.

Jim Walton

2023-05

Excellent store for things like greeting cards, gift bags, party decorations, cheap paint brushes, food storage containers, and like items.

Kaley Gerhardt

2018-05

I give it a 4 only because of the price and one lady that works there. Other than that you have to yell to the worker's to get any kind of service because they are either on a personal call or ignoring you wile your calling them and I'm polite not rude about even after being ignored just saying they need to step it up.

Jay “jsicolts” Ivey

2016-05

What a disaster this 10% coupon is. I just went to store# 1314 in Pittsfield,Ma at 9am when they opened although the website says they open at 8 am. Clerk Heather was loud, complaining and bossy. I spent about 30.00 and got TEN CENTS OFF ! C'mon. Even the manager was pssied at the clerk. I was told I have to bring in the store my 29 items, void the purchase and RE-RING it. You must be kidding. This hassle was for about a 3.00 discount. As a secret shopper today, I had to flunk the store. I also unlike the page. How about getting some associate that likes working there and knows what she is doing?

kare

2017-05

I've lived in many places in MA and have been to many Dollar Trees. Pittsfield is the worst. The selection is crummy, most of the time there are big gaps on shelves. Entire areas will be mostly empty. I don't know why they don't get merchandise in, or maybe they are just very slow getting it out on the floor. The workers have always been nice; it's a sad looking store. Chicopee, MA has a good one, and Liberty St, Springfield too. If you are out there anyway

Darian Hunter

2023-08

The lady Jen that works there is so beyond helpful! Love it

Wayne Meunier

2019-05

Pretty good value for a buck here. When you throw something in your basket you know its price. Lol. Greeting cards are a favorite of mine!

Victoria Gregory

2019-05

Love this store and esp Tom!!! Only complaint is the FREEZER SECTION...BEEN WAITING FOR STRAWBERRYS FOR WEEKS..THERE IS NOTHING IN THE COOLERS...JUST A FEW ITEMS!! WHO EVER DOES THE ORDERING AND STOCKING NEEDS TO START DOING AN EVEN HALFASSED JOB...THAT WOULD BE A HUGE IMPROVEMENT COMPARED TO THE NON EFFORT THAT'S THE NORM NOW!!!!! Ps stars are for Tom, Natalie and cashiersNOTFREEZER or. FREEZER PERSON

Ethan M

2018-05

It is an okay place to buy one time use items, as you should not expect for anything found inside to last very long. Although it is great that everything found inside is only one dollar.

Rachelle S.

2019-05

There needs to be more food selection here.And when I was in line, both the manager and a cashier we're talking bad about other employees and a customer. Not very friendly.

Jessica Burton

2023-05

Dollar stores in general are disorganized but this one takes the cake. Staff was nice tho.

Joe Tanner

2023-05

It's nice and easy to get to find the way was easy nice employees

eddie piacenti

2019-05

Store was a mess, very cluttered. Some shelf items on the floor to trip over. Only one cashier during a busy time in the afternoon.

Linda Florian

2017-05

Not as big a selection as other dollar trees but not bad ... could be a bit neater and organized but good for a dollar tree.

John Kruszyna

2021-05

Good stuff for $1, good place for greeting cards, drinking glasses, cleaners, candy, pads and office items.

Richard LaVigne Sr

2021-05

They had only a few things I was looking. I had to go to another store to finish shopping because they were out of stock again. I do a lot of shopping at the dollar tree.

Brian C

2019-05

Line of people at registers unbelievable but got through better than most stores around great job

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-9 PM

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