Osterville Jewelers

Jojo Kelley

2024-04

I want to say first off that I have no complaints about the jeweler himself or the brunette woman who assisted me upon dropping my rings off. My rings are beautiful and I have no complaints he did a fantastic job. However, the older blonde woman who works the counter here is not very pleasant. The day I entered to have my rings looked at she looked passed me and assisted a nicely dressed woman first. Then I was helped by a very nice woman instead. I called after almost 3 weeks and was told that a phone call was made to let me know they were ready for pick up, okay no big deal I didn't receive the call. I was just happy I could pick them up. Upon going to pick up my rings the older blonde woman condescendingly tells me she called me "like 10 times" I stated I did not receive any phone calls at all. She acted surprised by this. Then she proceeds to give me my rings, and pulls out a receipt that was very clearly once crumpled up then flattened out again and says "& here's your receipt that you never got". Then she tells me to have a nice weekend. I appreciate the repair of my jewelry and those who were pleasant but I did not appreciate the tone of this woman.

Casey Smyth

2023-05

Silva is my go-to place for any fine jewelry. They have an excellent selection in-store and friendly, knowledgeable service. The two things that I think distinguish them are: 1) high quality estate jewelry - beautiful pieces that you can’t find anywhere else and 2) repairs - excellent work at a reasonable price. They are the best of the best!

Dina Lyons

2022-05

Silva Jewelers did a fantastic job cleaning and repairing my mother's delicate antique engagement ring. The repair work included replacing a missing stone, and they painstakingly researched and found a beautiful new one. Thank you for helping me honor and remember my mother, in time for my own wedding.

Erin Swift

2023-08

Just had the worst experience here with a woman at front desk. I wanted clarity on what she was saying and she accused me of being distracted by my phone after I silenced the incoming phone call. Terrible customer service.

ann m

2019-05

I just received a beautiful, elegant bracelet today from my fiance. I'm in love with it! He had such a great experience in the store. The lady that helped him was very nice and listened to him regarding what he was looking for. Thank you and we will be back!!

Deb Bailey

2018-05

Now in the old Oak and Ivory building. Gave me fair prices when selling family items before selling mom's house. Nice people, cute dog (sometimes 2)! Have a lot of nice items for sale.

Robert Duffy

2022-05

The staff is absolutely amazing. So knowledgeable about the pieces they carry. Always a pleasure dealing with them. A must go see with the holidays coming up!

Ken M

2020-05

If you want your family heirloom ruined, bring it to Silva Jewelers. They butchered an antique family piece. Do NOT recommend them to anyone.

Joanne Asdot

2019-05

They don't buy any diamond engagement rings...

Tracey Goldman

2022-05

Very easy to work with and incredibly kind.

Deb Gomez

2022-05

Great experience with Silva Jewelers.

Kelly Ferguson

2021-05

Always great service and seliction