4.5 (84)
185 Locust St, Northampton, MA 01060
(413) 584-9477
florenceac.com
Accessibility
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeff Lawler
2023-12
Able to get back to you quickly and usually have open appointments within a few days as opposed to vcas which book out 3 months. Also does acupuncture for animals which is super helpful for my older big dog
John Edwards
2024-04
Great staff, caring vets who all give 110%. Wouldn't go anywhere else.
Leslie Button
2024-01
Very responsive and knowledgeable. Appreciate the care and concern for our pets.
Julie Horowitz
2023-05
I’ve been taking my dog to this clinic for nearly 5 years. The staff has always treated my dog and myself with the utmost respect, kindness, and compassion. They have always been able to help us out, I’ll keep taking my pets here as long as I can. Thank you Florence Animal Clinic!
Laila Tomsovic
2021-05
We love them for our 2 cats and 1 dog. We had a small snafu where we had to bring our cat in twice for a blood draw due to a technician mistake and Dr. Lorenzo was so apologetic and generous about it. She really went over and above to make it right. I love the time she is willing to take to discuss my pet's health, even outside of visits. I feel very well taken care of there.
Laura Sabin
2022-05
I cannot say enough about the Dr’s and staff here. My animals are family I wouldn’t trust them to anyone else. From the desk to the exam room the staff has the most professional and loving attitude. I have had many options offered to me taking cost into consideration when my boys needed big things the Drs are definitely here for the animals. The knowledge and professionalism is beyond words! Couldn’t recommend a better veterinary clinic.
Lisa Kloc
2023-07
My dogs love going there. They're happy to walk through the door, not nervous. The staff is always helpful.
Fuck XBL
2023-10
Very unprofessional. Conflicting information given during an extremely critical time for my service animal. They are in cahoots with VESH in order to screw people out of money.
Donovan Arthen
2019-05
The entire staff at Florence animal clinic are wonderful individuals. They deeply care about the animals that they treat and the families that bring them there.My family has been seeing them with all of our pets for well over a decade now, and I don't think that I've changed vets if someone paid me.
Cale Moore
2020-05
Florence Animal Clinic is a great place. We had a dog who needed heartworm treatment (not preventative) and they were very proactive in submitting a claim with the drug company as well as making sure our pup was comfortable and doing well throughout the whole process. We've had to come in for a lot more than routine checkups and they've always helped us feel at ease and have taken their time with our dog.
Sally D
2020-05
Very kind staff, however the hygiene shaves are sometimes incomplete, causing us to return the next day at no charge. Always clean, and my kitties always seem calm when we walk in. There are a couple of resident animals, so leashes and carriers are a definite must.
Noho Local
2020-05
We have consistently received top quality and compassionate care for our furry family members. The whole team has been great to our difficult menagerie. A special thanks to Dr Lorenzo.
Pam Hodges
2019-05
We couldn't thank the staff here anymore for all that they did during our Berners last days of his life. They were so caring and compassionate. They went above and beyond to provide him with comfort for which we are and forever will be truly grateful for. Thank you all. You have a wonderful caring team we are eternally grateful for all you did for Dozer! The Hodges Family
Laura Emerson
2017-05
Dr. Kefer and staff are professional, knowledgeable, friendly and helpful. Their rates are also quite reasonable. Best of all, my kitty seemed to really like everyone and wasn't as stressed as she's been with all the crazy changes she's had as a newly adopted kitty. I highly recommend Florence Animal Clinic for your furry babies:^)
Victoria Gumaer
2014-05
My family recently started taking our cat (Euclid) and dog (Clara) to Florence Animal Clinic for their routine medical evaluations and vaccinations. The staff at Florence Animal Clinic has been extremely welcoming, professional, and informative regarding the necessary “next steps” to keeping our beloved pets happy AND healthy. In addition to providing excellent care for our furbies, the staff treats my husband and I like real people, so we don’t feel like “just another client” when we go in. My dog even gets excited to see them!
Felicity Hardee
2015-05
Dr. Lorenzo has been instrumental in helping my family address some behavioral issues with a rescue cat. Her dedication to our family and our pets has been outstanding and she has gone the extra mile in providing the best possible care to our animals. That gives me a lot of comfort.I highly recommend the Florence Animal Clinic!
M Swartz
2017-05
In several decades of personal and professional experience getting vet care for too many animals to count I can say that Florence Animal Clinic and Dr. Lorenzo are among the very best I've dealt with. I can't say enough good things about Dr. Lorenzo and her practice so I'll leave at this -- great vets, great staff, good medicine, good with the pets and the people. They are highly recommended!
Andrea Boyer
2019-05
They spoke to my black girlfriend like she was a child. They also sent my cat home with a vet wrap on her leg after a blood draw and didn't tell us to/when to take it off. We brought her back and they took it off without issue, but we won't be going back. Make sure to ask them for all instructions when you leave, then ask again.
Jodi Huttlinger
2021-05
This has been the family vet for years. Since Mark Berens owned it. All the vets and vet techs are amazing. They follow Covid regulations and are great with our dogs!
Stephen Raff
2020-05
The vers are terrific, they are patient and professional they listen and answer any and all questions. The clerical staff could use some customer service skills training. They are worth putting with see the vets. Be patient.
Joe Neely
2023-05
In a time of family tragedy, I visited this place. And I was bullied mercilessly. Some people, when they see someone is hurting, take the opportunity to pile on. I will never set foot in this building again.
Shanna Fishel
2023-12
Compassionate care every single time!
corey bengis
2023-12
rude over the phone would not even hear me out
Marie Tedder
2020-05
Professional and empathetic vet services. This is a comfy, homey office, resident animals greet you. The doc and staff are dedicated to the wellness of your pet.
Nancy Pierce
2018-05
Staff was quick to get jlo in and Dr Lorenzo preformed a miricle , I was sure I was going to loose my baby and after a exam medicine diagnosis within four hours she is back to her miscieves ways a blessing from a concerned Dr and staff much thanks
Gail Hoover
2023-05
They were more than good with my cat, even came to my house in an emergency!
Reid Bertone-Johnson
2019-05
Great little clinic with very friendly doctors and staff. We're so glad we found this place for our many animal companions.
Mrs K
2018-05
Great place to go. Friendly knowledgeable staff.Most importantly they will treat your animal with respect.
Robert Poudrier
2018-05
I don't like the place.i went there on a Saturday right befor they closed with my sick cat and they did a fast look and gave me some food and sent me on my way.my cat died the next day cause they didn't want to stay to do a good check up on her they just wanted to go home.
Elizabeth Cafarella
2018-05
Dr Lorenzo & staff are amazing! They take such good care of my animals & I
| Monday | 8 AM-5 PM |
|---|---|
| Tuesday | 8 AM-5 PM |
| Wednesday | 8 AM-5 PM |
| Thursday | 8 AM-5 PM |
| Friday | 8 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population