Ciao Bow Wow

4.9 (60)

1109 Osgood St, North Andover, MA 01845
(978) 975-3647
ciaobowwow.com

Claimed
Pet supply store

From the business

  • Small business

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Stefanie Gable

2024-04

The staff is so friendly, plus they have a great selection for pets. And its reasonably priced. Our picky pitbull loves it there and our other pittie with a sensitive tummy loves treats and are safe for her! They also offer an awesome rewards program with rescue pups. Plus they have frequent buyer rewards with certain brands. We used to live close, now we drive 20min for the shop instead of ones closer to us. They spoil both our pups everytime we're there.

Janice Manning

2023-05

While I was in Ciao Bow Wow, my dog suffered an emergency with his eye while in store he rubbed his eye and scratched his cornea. He just had eye surgery earlier that day and I came in to purchase a better cone than the one I bought online.Jerry and Annette sprang into action to help out.Helped out with the emergency and also helped fit my dog in a collar and cone and helped me put it on him. Thank you again I live alone so this was a huge task for me and I am so grateful to you both for your compassion.You would not have received this care from anybig box store.Thank you to you both you can tell the people who work at Ciao Bow Wow love and care for pets and their owners.

Vanessa Rivera

2022-05

New to the area and was looking for a good place for specialty cat foods. One of my cats has urinary issues/cystitis and this place carries lots of high quality options. Highly recommend for dog and cat owners who want to support a small business and provide their pets with better quality food than conventional pet stores. They have an extensive selection with lots of flavors available and options for special dietary needs. They are also able to order specific items by request. Staff was very helpful and willing to give advice. Lots of toys and healthy treats too. I have discovered some new favorites for my cats. Check these place out!

Artemis Geek

2022-05

Excellent service! Always gone out of their way to help - will order out of stock products and call when they come in. Recently helped find our dog a fantastic new harness that helps with pulling - incredible change for the better on our walks. Highly recommend for dogs and cats of all ages!

Natalie

2022-05

Small pet shop with things mostly for dogs and cats. Knowledgeable, friendly, and they only stock healthy options for your pets! Where possible, they stock local goods (some leashes, some toys, a food brand...) And have a refrigerated section too. They always give me sample baggies of other foods for my pup to try too.I highly recommend supporting this local business!

John Petralia

2023-05

Great little cat/pup store! Higher end store. Great unique raw food selection and fresh baked treats. Been stopping in when in the area for 11 years. Owner and staff are excellent. Always worth a stop in. 😀

Diane Welch

2021-05

Ciao Bow Wow is one of our favorite weekend trips! The staff is so friendly and knowledgeable. The owner has done an amazing job of partnering with local companies to get their products on the shelves. It’s so refreshing to see that level of support within the community. Our doggie loves all the dehydrated treats & I can always find something for our picky calico cat there too! This is a gem of a store for animals and humans!

Jocelyne MacDonald

2024-01

Great staff, excellent recommendations and help when shopping.

Emily McConnell

2021-05

The staff is super knowledgeable and everything they sell is high quality and reasonably priced. They've got a few options for raw diets as well. I'm so glad we found this place, it's definitely one of the best pet supply shops I've ever been to.

Kristine Boyd

2018-05

Melanie, the owner is very knowledgeable about everything she sells. There are often free seminars going on. Someone comes and does walk in nail trims from time to time. There will often be food samples or treats being given away for you dog or cat, puppy or kitten. All the staff is super efficient, friendly and knowledgeable. A very cute boutique with something for everyone. A very good supplier of upscale dog and cat foods, including raw diets.

Mark solomon

2019-05

great people, product and selection. Offering dogs hi end treats like chicken wafers (50.00) for a half gallon, is not in the interest of the dog/customer when your dog flips out and wants more treats and sends the trip to the pet store into chaos. Give the treats when customers leave the store.

Rose c

2017-05

Adopted an 8yr old jack russell from the shelter with what turned out to be severe food allergies. I went in there looking for dog food in a 6 Oz can that was poultry free after about 5 or 6 other stores. They listened to me and found a premium dog that so far, so good. The prices are much better than the bigger pet food stores. It's 30 minutes away from me but it's worth the drive.

Ann McCann

2018-05

Everything an independent pet food store could be - and even beyond because of the wonderful owner and her staff.I trust her judgement, love her prices, love her compassion for cats, dogs, humans. Words are inadequate!

Shannon

2023-05

Always pleasant customer service and have the specialty food for our dog. If not, they are willing to order it.

Kristine Boyd

2022-05

Unique boutique with everything from gifts, to collars and beds to very healthy pet food choices. Staff is very knowledgeable and friendly!!

Lauren Y

2018-05

Wonderful store with anything you could possibly need to spoil your fur babies! Great energy from everyone everytime I visit. Support Local Small Businesses!

Georgia Kritikos

2024-04

MOLLYMAY LIKES IT!

kerrie Ann Dodge

2018-05

I went in looking for something to help manage my arthritic dog's pain, the staff was really helpful and spent a lot of time showing me different options for pain management and joint supplements.She was really knowledgeable on everything they had in the store and was a huge help, I'll definitely be back!

Sergey Bebenin

2024-02

Great selection and very friendly staff. You can see that they clearly care about animals and are very conscious about food quality

Glenn Blakney

2018-05

Excellent service and quality at a great price! We love this place, and Mel and Jennie. We've been coming here since they opened!

Tim C

2023-05

Absolutely love this place - great selection, and amazing service!!

Juan Carlos Gonzalez

2023-05

Manager / Owner very helpful, thank you so much, variety of articles Excellent Store,you will.fi d what you need

Veronica A Soto

2021-05

The employees there are SO kind and helpful. So glad they remaimed open during the lockdown this past spring.

Anomaly 382

2023-06

Great items for pamperinng your pets.

Howard Andersen

2018-05

Best pet store in the world,class A staff,super great prices.

Mike Ricci

2023-05

Really good thai, a little pricey. Not bad though

Beverly Reardon

2021-05

Staff is awesome and so knowledgeable. No matter what you ask they either know the answer or they get it for you. The best!!!

leo gomez

2021-05

Very helpful staff I buy my raw food here

Piney M

2017-05

Very friendly, good stock and prices.

Oren Mamet

2021-05

boutique,It is pricey but ... very good

Opening Hours

Monday 10 AM-6 PM
Tuesday 10 AM-6 PM
Wednesday 10 AM-6 PM
Thursday 10 AM-6 PM
Friday 10 AM-6 PM
Saturday 9 AM-4 PM
Sunday 9 AM-4 PM

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